Knowledge base

UC has PC and Apple Mac computer workrooms in various locations on our Ilam campus. All workrooms come with a standard set of software. Some workrooms also have course-specific applications available. See where UC's computer workrooms are and when they're available.

Dropbox is a cloud file storage service that lets you share, synchronise, and collaborate on documents across UC and with a wider group of collaborators in academia and industry.

UC students, staff, and visitors need IT accounts to access our systems. Learn about passwords and activating your account.

Contact the IT Service Desk for help using the IT self-service portal.

Log in to Microsoft 365 and access your student email account.

OneDrive for Business is a part of the Office 365 package. It's cloud storage that allows UC students to store, sync, and share up to one terabyte of files across multiple devices for free. Learn more.

Multi-Factor Authentication (MFA) is a quick, easy way to confirm your identity when you log into online services such as email (Outlook), Teams, or OneDrive. Learn more. 

If you accidentally delete a file or folder in OneDrive, you might be able to recover it later from the OneDrive recycle bin. Learn about OneDrive file restoration.

UC provides various print and copying services to our students and staff. These are mainly available via FindMe printing. Find out about printing and copying at UC.

If you have a UC laptop, the best remote access experience is to take this home and connect to your Wifi. Your UC laptop is already configured with automatic remote connectivity to UC.

If you are a UC staff member or Postgraduate thesis student, you can request access to the UC network from your personal device. 

Phishing is a technique used by hackers to trick people into giving personal details. Find out how to spot these and other scams and what to do if you receive a phishing email. Learn how to report a scam or suspicious message.

Change your current known password or reset it.

UC provides various storage tools for our students and staff. You can use any combination of the options that best suit your needs. Check out our storage options.

UCwireless and eduroam Wi-Fi networks are available in all UC halls of residence. Find out more about Wi-Fi at the halls.

Students, visitors, and staff can get access to the internet and UC network via the UC wi-fi. Find out about wireless access at UC and how to access it.

Zoom is currently the preferred method for video conferencing.