Remote access to UC from off-campus

This outlines how to set up your personal computer (laptop or desktop - tablets and iPads are not supported) to access on-campus resources.

You will first need to contact the IT Service Desk and request VPN access, outlining the resources you need access to. 

How to Connect to your UC Desktop

On the computer you wish to use (eg your personal computer):

a. Open your preferred browser, and go to https://go.canterbury.ac.nz

b. Sign in with firstname.lastname@canterbury.ac.nz and click Next. 
Enter your UC password and click “Sign in”.

c. You will get a Multifactor Authentication (MFA) prompt on your mobile device. Enter the 2-digit number that appears on the login screen into your phone Authenticator app and hit “Yes”.

 
If you do not receive a prompt on your phone, try manually opening the Microsoft Authenticator app. If you are unable to complete Multifactor Authentication, please contact the IT Service Desk.

d. Once you log in, access to the Staff Terminal server is available to UC staff only. If the IT Service Desk have provided you with VPN access, click the icon to start the connection.

e. Once this connection completes, you will have access to the UC network.

Launch the appropriate tool, for example, “Remote Desktop Connection”, to connect to a Windows PC on campus.

f. Login using your UC user name and password. In the example below, replace “mycomputer” with your UC computer name (available on the asset tag). Replace “username” with your UC username.