Academic Quality and Records
The quality team oversees academic regulations, policy, programme approvals, academic processes and quality assurance and the records team oversees the academic requirements of graduation, the ordering of transcripts and letters and all aspects of the special considerations process.
Our people
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Ross James
10 September 2026
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Ross James
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Ross James
Dean (Academic Governance)
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Ross James
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Heather Couch
10 September 2026
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Heather Couch
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Heather Couch
Acad Qual & Rcrd Team Leader
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Heather Couch
Academic Quality Team
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Eleri Nugent
10 September 2026
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Eleri Nugent
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Eleri Nugent
Acad Quality Assurance Advisor
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Eleri Nugent
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Harriet Prendergast
10 September 2026
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Harriet Prendergast
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Harriet Prendergast
Academic Programmes Coordinator
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Harriet Prendergast
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Samir Patel
10 September 2026
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Samir Patel
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Samir Patel
Curriculum Management Coordinator
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Samir Patel
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Becky Earl
10 September 2026
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Becky Earl
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Becky Earl
Academic Policy and Projects Coordinator
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Becky Earl
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Liana Foster
10 September 2026
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Liana Foster
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Liana Foster
University Grievance & Academic Processes Coordinator
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Liana Foster
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Joelle Anderson
10 September 2026
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Joelle Anderson
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Joelle Anderson
Grievance Coordinator
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Joelle Anderson
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Frances Nash
10 September 2026
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Frances Nash
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Frances Nash
Erskine Co-ordinator
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Frances Nash
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Polly Ackroyd
10 September 2026
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Polly Ackroyd
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Polly Ackroyd
Erskine Coordinator
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Polly Ackroyd
Academic Records Team
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Shani Meyer
10 September 2026
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Shani Meyer
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Shani Meyer
Academic Records Graduation Coordinator
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Shani Meyer
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Hayley Shields
10 September 2026
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Hayley Shields
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Hayley Shields
Graduation & SMS Coordinator
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Hayley Shields
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Barbara Albertson
10 September 2026
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Barbara Albertson
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Barbara Albertson
Transcript Co-ordinator
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Barbara Albertson
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Vanessa Smith
10 September 2026
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Vanessa Smith
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Vanessa Smith
Special Considerations Co-ord
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Vanessa Smith
Administrator for Both Teams
Group Responsibilities
Contact us
Level 2 North, Matariki Building