You can visit Te Pātaka for help with a range of things, including:
Study and course related matters
Talk to your Kaitoko | First Year Student Advisor for advice on degree planning, changing courses, timetable clashes and navigating life at UC in general. You can book an in person or phone/Zoom appointment with your Kaitoko.
Enrolling at UC, applying for courses, scholarships and student fees
Te Ratonga Ākonga | Student Services can provide advice and help.
Support for Māori students
UC Māori offers support, advice and guidance for ākonga Māori studying at UC. You can book an appointment to talk to one of our Kaiurungi.
Support for Pasifika students
The Pacific Development Team are available if you need advice, guidance or just someone to talk to. Get in touch with a Pacific Advisor.
Library help
Access support for your learning and research from the UC Library. You can talk to expert staff about your study and research needs in person, or chat to library staff online.
IT Help and LEARN support
Visit the IT Help Desk for support with things like using LEARN, accessing WiFi, using your student email and finding computer rooms with the software you need for assignments. You can also call 0508 UC IT HELP (0508 824 843) or log a job through the self-service portal online.
Accommodation queries
The Accommodation team can help with information or advice around your accommodation options while studying at UC. You can book an in person or Zoom meeting with an Accommodation Advisor or ask a question online.
Study and exam advice
Pokapū Pūkenga Ako | Academic Skills Centre is a free advisory service and resource hub that focuses on writing and study strategies to help you achieve at UC. Check out the workshops and seminars or book a consultation.
Advice for international students
Talk to the International Relationships Office about international opportunities available to you, as a UC enrolled student. Learn about UC Global Exchange, and if you’re an on-campus international student you can get advice and support (including Manaaki scholars).