Student Services Levy
Your money - your benefits
All the money collected for the student levy can only be used for the benefit of students. It can never be used for academic or administrative costs.
- Students help decide where the money should be spent. Each year a survey is held to assess priorities from students. This goes towards how money is allocated the following year.
- The team that puts the recommendation before the Vice-Chancellor is made up of equal numbers of students and UC staff, ensuring students' interests are represented.
Services funded by the Student Services Levy
The Student Services Levy is a compulsory student fee that funds on campus student services including:
- Subsidised health services including the Health Centre
- Student support services
- Careers, internships and employment services
- Free Recreation Centre membership
- Disability resource services
- Liaison and accommodation services
- University of Canterbury Students’ Association (UCSA)
- Student events, including Orientation
- Māori student development and support
- Pacifica/Pasifika student development and support
- Development of student spaces
For more details see the breakdown of the SSL Budget Allocations - 2019.
Distance Students and the Student Services Levy
UC delivers increasing numbers of courses online via Learn, using quality course materials. Studying via distance at University is a rewarding experience, and will challenge and inspire students, whilst gaining new skills and knowledge, and is worth all the commitment made.
UC acknowledges that distance students do not have access to the full range of on-campus services funded through the Student Services Levy. For that reason we have introduced an increased rebate in 2018. See here for details.
The services readily available to Distance Students and the easiest contact points are:
Student Care provides support, guidance and advice on any matters that may be impacting on your studies or wellbeing. Distance students can contact Student Care by email, phone or Skype (by arrangement). Email: firstname.lastname@example.org, phone: +64 3 369 3388 or freephone: 0800 VARSITY (827 748).
The Careers, Internships & Employment team are qualified career practitioners and graduate recruitment specialists available to assist students in developing the skills needed to plan and manage their career. They can assist students to make informed course and career decisions and transition successfully into work or further study.
The UCSA Advocacy & Welfare provides welfare services such as the Hardship Grant and Mickle Fund loan. Advocacy services for appeals, grievances, special consideration, late discontinuation and disciplinary issues are available. Distance students are able to access our services via phone: + 64 3 364 2652 and email: email@example.com. Attendance at meetings relating to appeals and grievances can be conducted with UCSA team members acting as support people via SKYPE.
The Māori Student Development Team (MDT) provides targeted developmental and support initiatives to Māori students to optimise their personal, social and academic success. MDT’s Kaipoipoi – Māori Student Advisors provide personalised advisor support to all Māori students. Māori distance students can arrange a phone or SKYPE consultation with a Kaipoipoi by emailing: firstname.lastname@example.org , phone: +64 3 369 3868 or freephone: 0800 VARSITY (827 748)
The Pacific Development Team (PDT) assists Pasifika students to make the most of their UC experience and academic potential. Pasifika students who study by distance have access to a number of Pacific Development Team services including the Pasifika Mentoring programme which offers pastoral care and the PASS programme which offers tutoring. These services may also be available via SKYPE so please enquire. All first-year students who attend UC Pasifika Orientation Day receive a free stationery pack. First-year distance students can receive this via post if requested. Email: email@example.com or phone: +64 3 369 3554 or freephone: 0800 VARSITY (827 748)
A message to students about the Students Services Levy
The UCSA and UC have worked very closely in 2017 to review all the services funded by the Student Services Levy and to agree on allocations for services provided. We are conscious that this is your money and that we need to ensure you get value for every dollar. In response to student feedback additional funds will be made available in 2018 to enhance services for student wellbeing.
Student Services Levy costs
The Student Services Levy varies depending on the length of your enrolment and location:
|Full year enrolment (as an equivalent full-time student)||$827.00|
|Students studying at UC Centres in Nelson, Rotorua, Tauranga or New Plymouth||$165.40|
The Student Services Levy policy is available from the UC Policy Library. The policy outlines the criteria for rebates and exemptions.
The Student Services Levy is automatically added to your tuition invoice at the time of enrolment. See the instructions in Pay your fees. As the levy is compulsory, it can be paid for through your student loan funding.
Student Services Levy annual process
The Joint Operations Advisory Board (JOAB) is the primary body for managing the partnership between the UC and the UCSA. It includes equal representation from UC staff and the UCSA. Among its responsibilities, JOAB makes recommendations to the Vice-Chancellor on allocations of funds from the levy and for setting the Levy. It provides a formal forum for UCSA representatives to present the view of the student body to UC about activities wholly or partially funded by the “Student Services Levy”. Students also have representation on the University Council which is responsible for the governance of the University, including oversight of the institution’s policy, degree, financial and capital matters.
Exemptions from the Student Service Levy
STAR students are exempt from paying the Student Service Levy.
Refund policy on Student Service Levy
If you completely withdraw from all your courses within the full tuition fee refund period, the Student Services Levy is refunded in full. More information on course dates can be found here.
If you discontinue your studies after the deadline, the Special Consideration Procedures and Guidelines provides details about Student Service Levy refunds.
Rebates and exemptions for the Student Service Levy
If you are a student studying part-time or away from campus, you might be eligible for a Student Services Levy exemptions and rebates. These rebates and exemption reflect that you are not able to make full use of services and facilities on the main campus.
How to get a Student Services Levy rebate
Some exemptions and rebates will occur automatically at enrolment.
In other cases you will need to apply for a rebate and supply additional evidence. You can apply for a rebate when you apply to enrol using myUC, or fill in the Student Services Levy Rebate application form and send it along with any required supporting documents to:firstname.lastname@example.org
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If you are a student studying part-time or taking short courses, you might be eligible for automatic levy rebates or exemption based on the course point value or length of the course.
|Students enrolling for 30 points or less per academic year||$413.50|
|Short duration courses of less than six weeks||$206.75|
|Short duration block courses of less than two weeks||Exempt|
If you’re enrolled as a distance student (site code D) living over 100km from the University of Canterbury campus in Christchurch you can apply for a levy rebate.
If you are a postgraduate thesis student living 100km or more from the University of Canterbury campus in Christchurch you will need to provide supporting evidence from your supervisor confirming your study location and length of time off campus.
Rebates are applied on a monthly basis with a minimum annual charge of 20% (2018 - $162.20 ;2019 - $165.40).
If you’re taking UC courses online from outside New Zealand, you will not be charged the levy.
If you are enrolled in courses of 20 points or less and exclusively taking online courses you will pay $272.91 (2019).
Rebates are pro-rated on a monthly basis at $67.58 (2018) / $68.91 (2019) per month and are calculated in whole months.
As evidence, a letter or email to email@example.com must be provided from your supervisor of studies (which includes their name and a contact telephone number) confirming your study location and residential address, and the duration not studying on campus.
Note: Students must not be on any of UC's Christchurch locations.
If you’re an educator studying part-time in the College of Education, Health and Human Development and working at least 12.5 hours per week at a registered childcare centre or school, you can apply for a levy rebate.
|Educators studying part-time for a full year||$267.63||$272.91|
|Educators studying part-time for one semester only||$133.81||$136.45|
As evidence, you need to provide a letter from your employer (on a letterhead indicating their name and telephone number) which states your job title and confirms you work as an educator for 12.5 hours or more a week.
You are strongly encouraged to submit your rebate application when you enrol so that the rebate can be applied automatically. If you submit the levy rebate applications after you enrol, you will be invoiced the full levy and rebated after your rebate application is approved.
If you are a UC staff member and have been granted a full tuition waiver, you are automatically exempt from the Student Services Levy. Information on the UC Tertiary Study programme for staff is available on the Professional Development section of the UC Intranet.
Levy fees for UC partner organisations are negotiated as part of those contracts. If you’re enrolled in UC course through the Canterbury Tertiary Alliance (CTA) or the Canterbury District Health Board (CDHB), contact the UC Enrolments Team or the appropriate member of your organisation for terms of those agreements.
The Student Services Levy is capped after five years of full payments.
The Lifetime Cap is calculated from the introduction of the Levy in 2010.
You can apply for a rebate when you apply to enrol using myUC or please apply for the lifetime cap exemption by emailing firstname.lastname@example.org.
How the levy amount is decided
Extensive financial analysis is carried out on the cost of providing student services.
How the levy is spent
JOAB ensures the Levy is spent on meeting student needs. The Joint Operations Advisory Board (JOAB) is asked to inform, advise and make recommendations to the Vice-Chancellor on the best physical, financial and service delivery options.
The JOAB collaborates with the UCSA to determine student needs through a survey that asks students on their needs. Students are able to advise if they want particular services continued, amended or improved.
For more information see the Student Services Levy Policy.