Wellbeing and support

Support, assistance, stock image

Need urgent help?

In an emergency contact UC Security. 

  • On campus call 6111
  • If you are off campus or using a cell phone call 0800 823 637

Security Officers patrol the campus 24 hours, 7 days a week and provide assistance and support for students and staff.

Student support at UC

Who else can I talk to?

There are a wide range of people available at the University of Canterbury to offer you support, help and guidance. Common services we refer to include:

If you would like to contact one of these groups directly, click on any of the links above for further information. 

For help within the Mechanical Engineering Department, you are welcome to contact Christine Walker, Senior Tutor/Student Support for advice and assistance. She is available by email at Christine.Walker@canterbury.ac.nz, on 03 369 2734 (ext 92734) or at E527 during office hours.

Connect with other UC students

Connecting with other students who understand university life can be beneficial when you are finding your way at UC.

Dealing with difficult issues

If you are experiencing unacceptable behaviours or have an academic dispute please seek assistance and advice.

Behavioural expectations

  • Know the Code
  • The College of Engineering expects all of its students to 'treat people with respect and courtesy' (Code of Ethical Conduct, EngNZ).
  • This is an ethical responsibility. It also applies to student-to-student interactions.
  • We do not tolerate:
    • Harrassment of any kind (including physical, electronic, or verbal bullying) involving staff, students or visitors, whether on or off campus. Harrassment can be defined as unwelcome, unsolicited and unreciprocated behaviour by a person or group that may offend, humiliate, or intimidate another, and interferes with a person's right to work or study in a non-threatening environment.
    • Discrimination
    • Unwanted physical intimate attention
  • Persistent or reckless disregard of this ethical obligation can have serioius consequences (including exclusion)
  • We expect students to respect the rights of others and contribute positively to a culture of respect and courtesy for others.

If you have a concern relating to a staff member, student or visitor, the normal procedure would be:

If you are experiencing sexual harassment, please see: https://www.canterbury.ac.nz/support/health/sexual-harassment-and-sexual-assault/https://www.canterbury.ac.nz/support/health/sexual-harassment-and-sexual-assault/.

If you have a problem relating to an academic matter, you are encouraged to discuss the problem initially with the member of staff concerned. If you feel uncomfortable about doing this or are unable to resolve the problem satisfactorily, you may seek assistance from your Professional Year Director of Studies or from the Head of Department. You can also seek the support of your Class Representative.

We encourage students to resolve their problem within the Department. Go to UC's process, rights and responsibilities webpage or the Appeals and Grievances Regulations in UC Calendar for more information.

We are committed to the safety and wellbeing of our staff and students. Contact our department Safety Officer for further advice or information or consult UC's Health and Safety policy guidelines.

Bruce Robertson

Technical Services Manager
Design Engineer
Mechanical Wing 213
Internal Phone: 92384