Topic
My eQuals document sharing
10 September 2026
You can order and access digital copies of official letters, academic transcripts, and degree certificates via the My eQuals online credential service. Learn more.
HOW TO APPLY
UC provides digital official letters, academic transcripts and degree certificates via My eQuals, a secure online credentials service.
Please do not register independently in My eQuals: your access must be set up by the UC Academic Records team after you have graduated or when you order a copy of your transcript. Email Academic Records or call +64 3 369 5508 if you are unsure if you have been given access.
You can only be issued one digital transcript and one digital letter at any given time, but both can be shared repeatedly using the 'share' function in My eQuals.
If you have any questions about My eQuals access, email Academic Records or call +64 3 369 5508.
Academic Transcript, Letter of Eligibility to Graduate and Letter of Conferment of Degree can all be provided via the My eQuals portal. Other official letters may be provided on a case-by-case basis.
If you have questions about what kind of documents can be provided, please contact the Academic Records team by emailing Academic Records or calling +64 3 369 5508.
Please note that there is a known fault with My eQuals and viewing your testamur on Apple products - the Chancellor's signature may not display correctly / show up as a black box instead. If this should occur, please view your documents using a Windows product.
Academic Transcript, Letter of Eligibility to Graduate and Letter of Conferment of Degree can all be provided via the My eQuals portal. Other official letters may be provided on a case-by-case basis.
If you have questions about what kind of documents can be provided, please contact the Academic Records team by emailing Academic Records or calling +64 3 369 5508.
Please note that there is a known fault with My eQuals and viewing your testamur on Apple products - the Chancellor's signature may not display correctly / show up as a black box instead. If this should occur, please view your documents using a Windows product.
Anyone who has studied at the University of Canterbury or at the Christchurch College of Education can apply for a digital copy of their transcript or an official letter.
Please note that if your qualification was conferred prior to July 2018 you will not be eligible to receive a free digital copy of your transcript or testamur(s).
We do hold digital testamur(s) from 2012 and should you wish to purchase a testamur(s) please contact transcript@canterbury.ac.nz.
Anyone who has studied at the University of Canterbury or at the Christchurch College of Education can apply for a digital copy of their transcript or an official letter.
Please note that if your qualification was conferred prior to July 2018 you will not be eligible to receive a free digital copy of your transcript or testamur(s).
We do hold digital testamur(s) from 2012 and should you wish to purchase a testamur(s) please contact transcript@canterbury.ac.nz.
Access to My eQuals comes through the Academic Records team. A student / graduate of the University of Canterbury (and/or Christchurch College of Education) must either apply for a transcript online in the first instance or have had a qualification conferred (i.e. graduated).
Once your transcript / letter / testamur has been issued, you will receive a notification via email from My eQuals. This will tell you that the University of Canterbury has issued documents to you, and will contain a link to register and set up your account. You must register via this link, and create an account using the same email address that the link has been sent.
Once you have an active account, you can log in to My eQuals at any time by using your email / password combination. If you forget your password, there is an option to reset this on the login page.
Access to My eQuals comes through the Academic Records team. A student / graduate of the University of Canterbury (and/or Christchurch College of Education) must either apply for a transcript online in the first instance or have had a qualification conferred (i.e. graduated).
Once your transcript / letter / testamur has been issued, you will receive a notification via email from My eQuals. This will tell you that the University of Canterbury has issued documents to you, and will contain a link to register and set up your account. You must register via this link, and create an account using the same email address that the link has been sent.
Once you have an active account, you can log in to My eQuals at any time by using your email / password combination. If you forget your password, there is an option to reset this on the login page.
Please see our page on Costs and Ordering.
Please see our page on Costs and Ordering.
Please allow up to 10 working days for your order to be processed.
All UC students will receive a free digital testamur and transcript via My eQuals within a week conferral by UC Council. A notification email is sent to your permanent email address in myUC.
Students who require an official transcript but have not yet graduated (or graduated prior to July 2018), need to order and pay for this using the online order form.
If you have ordered a transcript or official letter please allow up to 10 working days for processing (this is a guideline only; during busy times it will take longer to process orders). An email notification from My eQuals will be sent to your permanent personal email address (not your UClive one).
Please note that email notifications from My eQuals are frequently diverted to spam / junk automatically.
Please allow up to 10 working days for your order to be processed.
All UC students will receive a free digital testamur and transcript via My eQuals within a week conferral by UC Council. A notification email is sent to your permanent email address in myUC.
Students who require an official transcript but have not yet graduated (or graduated prior to July 2018), need to order and pay for this using the online order form.
If you have ordered a transcript or official letter please allow up to 10 working days for processing (this is a guideline only; during busy times it will take longer to process orders). An email notification from My eQuals will be sent to your permanent personal email address (not your UClive one).
Please note that email notifications from My eQuals are frequently diverted to spam / junk automatically.
Yes. For further information, please see our page on Costs and Ordering.
Yes. For further information, please see our page on Costs and Ordering.
Have you checked your spam/junk mail? The email notification from My eQuals is frequently diverted automatically.
If you have checked your spam mail, and you have either had a qualification recently conferred and have waited until a week after the UC Council conferral date or you have ordered a digital document and it has been longer than 10 working days please contact transcript@canterbury.ac.nz or call +64 3 369 5508.
Have you checked your spam/junk mail? The email notification from My eQuals is frequently diverted automatically.
If you have checked your spam mail, and you have either had a qualification recently conferred and have waited until a week after the UC Council conferral date or you have ordered a digital document and it has been longer than 10 working days please contact transcript@canterbury.ac.nz or call +64 3 369 5508.
Students studying at UC through an Exchange or Study Abroad programme will be eligible for a free transcript. This will be issued by one of three ways:
- issued in My eQuals;
- sent directly to your home University; or
- sent to the exchange programme.
The UC Mobility team will advise you towards the end of the semester which category you fall into. Please contact ucmobility@canterbury.ac.nz if you have any further queries.
Students studying at UC through an Exchange or Study Abroad programme will be eligible for a free transcript. This will be issued by one of three ways:
- issued in My eQuals;
- sent directly to your home University; or
- sent to the exchange programme.
The UC Mobility team will advise you towards the end of the semester which category you fall into. Please contact ucmobility@canterbury.ac.nz if you have any further queries.
If you apply for a digital transcript and/or letter, when we have processed your order, you will get receive an e-mail from My eQuals containing a link and instructions on how to access your certified documents. Once you have set up your account, you can then share access to your documentation within My eQuals to another person or institution that accepts My eQuals.
Alternatively, we can send paper copies out to another person or institution. We cannot send digital copies to another person or a third party.
If you want your transcript and/or letter posted to another person or a third party, please provide the full address in the Free Text box in the Payments screen when placing your order.
If you apply for a digital transcript and/or letter, when we have processed your order, you will get receive an e-mail from My eQuals containing a link and instructions on how to access your certified documents. Once you have set up your account, you can then share access to your documentation within My eQuals to another person or institution that accepts My eQuals.
Alternatively, we can send paper copies out to another person or institution. We cannot send digital copies to another person or a third party.
If you want your transcript and/or letter posted to another person or a third party, please provide the full address in the Free Text box in the Payments screen when placing your order.
No. Certification of a digital document is controlled by the University of Canterbury and My eQuals and a printed copy or a .pdf of this document is not considered an official record. If this certification is not acceptable, a hard copy (paper) version should be ordered.
You should be able to share a link directly with another person or institution; please see the My eQuals FAQs for information about this.
No. Certification of a digital document is controlled by the University of Canterbury and My eQuals and a printed copy or a .pdf of this document is not considered an official record. If this certification is not acceptable, a hard copy (paper) version should be ordered.
You should be able to share a link directly with another person or institution; please see the My eQuals FAQs for information about this.
Please contact Academic Records or call +64 3 369 5508.
Please contact Academic Records or call +64 3 369 5508.
