Helplines
Emergency Services
Emergency Event on Campus: 0800 823 637 or 03 364 211
Emergency Services (police, fire, and ambulance): 111 (from any phone)
Crisis Resolution: 0800 920 092 – for urgent psychiatric assistance.
Counselling and General Support
Need to talk? Phone or text 1737 - for support from a trained counsellor.
Lifeline: 0800 543 354 or free text 4357 (HELP) - for counselling and support.
Samaritans: 0800 726 666 - for confidential support for anyone who is lonely or in emotional distress.
Healthline: 0800 611 116 – for advice from trained registered nurses.
The Lowdown: 0800 111 757 or free text 5626 – for counselling and support for young adults.
Warmline: 0800 899 276 (0800-89-WARM) – for peer support for mental health issues.
EAP Services: 0800 327 669 – for counselling and support for staff.
Support for Children, Young People and Families
Youthline: 0800 376 633 or free text 234, email talk@youthline.co.nz – for support for young people, children and their families.
What’s Up: 0800 942 878 – for support for 5-18 year olds.
Kidsline: 0800 543 754 – for support for children up to 18.
Plunketline: 0800 933 922 – for support for parents, including mothers experiencing post-natal depression.
Parenthelp: 0800 568 856 – for parenting support and advice.
Support for Specific Needs
Suicide Crisis Helpline: 0508 828 865 - for support if you’re in distress or someone may be at risk of suicide or for those who are grieving a loss.
Alcohol Drug Helpline: 0800 787 797 or free text 8681 – for support with alcohol and drug use.
Depression Helpline: 0800 111 757 or free text 4202 – for support with depression.
24/7 Anxiety Helpline: 0800 269 4389 – for support with anxiety.
EDANZ: 0800 233 269 – for support with eating disorders.
Women’s Refuge Crisis Line: 0800 733 843 - for women living with violence, or in fear, in their relationship or family.
Outline: 0800 688 5463 – for face to face counselling and support for sexuality or gender identity concerns.
He Waka Tapu: 0800 439 276 (0800 HEYBRO) - for support for men who feel they are going to harm a loved one or whānau member.
COVID-19 Healthline: 0800 358 5453 - for Covid-19 health advice and information.
Shakti Crisis Line: 0800 742 584 - for migrant or refugee women living with family violence.
Rural Support Trust: 0800 787 254 – for support for people living in rural communities.
Asian Family Services: 0800 862 342, help@asianfamilyservices.nz – for confidential support in multiple languages for Asian families living in New Zealand.
Emerge Aotearoa: 03 371 5599 - for community based mental health and disability support.
Christchurch Resettlement Services: for support for people from refugee and migrant backgrounds living in Christchurch.
Victim Support: 0800 842 846 – for support for people affected by crime, trauma and suicide.
Skylight: 0800 299 100 - for support for trauma, grief and loss.
Supporting Families in Mental Illness: 0800 876 682 - for families and whānau supporting a loved one who has a mental illness.
Safe to talk: 0800 044 334 or free text 4334 – for support with sexual harm.
0800 Poison: 0800 764 766 – for advice on poisons.
Gambling Helpline: 0800 654 655 or free text 8006 – for support with gambling.
Quitline: 0800 778 788 or free text 4006 – for support for people wanting to quit smoking.
Elder Abuse Response Service: 0800 32 668 65 – for advice information and support about elder abuse.
Additional Resources
Apps, E-Therapy and Guided Self Help Tools
Ministry of Health Factsheets: Information on common mental illnesses, their symptoms and treatment.