Emergency Services
Emergency Event on Campus: 0800 823 637 or 03 364 211
Emergency Services: (police, fire, and ambulance): 111 (from any phone)
Emergency Mental Health Services 0800 920 092 – for urgent psychiatric assistance.
Counselling and General Support from services outside UC
Need to talk? Free phone or text 1737 - for support from a trained counsellor. Available 24/7
Healthline: 0800 611 116 – for advice from trained registered nurses about health and medical issues.
Employee assistance programme: 0800 360 364 – for counselling and support for staff.
Support for Children, Young People and Families
Youthline: 0800 376 633 or free text 234, email talk@youthline.co.nz – for support for young people, children and their families.
Plunketline: 0800 933 922 – for support for parents, including mothers experiencing post-natal depression.
Support for Specific Needs
Alcohol Drug Helpline: 0800 787 797 or free text 8681 – for support with alcohol and drug use.
Depression Helpline: 0800 111 757 or free text 4202 – for support with depression.
Gambling Helpline: 0800 654 655 or free text 8006 – for support with gambling.
Anxiety Helpline: 0800 269 4389 – for support with anxiety. Available 24/7
Eating Disorders Helpline EDANZ: 0800 233 269 – for support with eating disorders.
Women’s Refuge Crisis Line: 0800 733 843 - for women living with violence, or in fear, in their relationship or family.
Outline: 0800 688 5463 – for face to face counselling and support for sexuality or gender identity concerns.
Asian Family Services: 0800 862 342, help@asianfamilyservices.nz – for confidential support in multiple languages for Asian families living in New Zealand.
Victim Support: 0800 842 846 – for support for people affected by crime, trauma.
Yellow Brick Road: 0800 732 825 - for families and whānau supporting a loved one who has a mental illness.
Safe to talk: 0800 044 334 or free text 4334 – for support with sexual harm.
0800 Poison: 0800 764 766 – for advice on poisons.
Quitline: 0800 778 788 or free text 4006 – for support for people wanting to quit smoking.
Additional Resources
Mental Health Foundation - Helplines & Support
Health New Zealand - mental wellbeing information and help.
