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AskLIVE Survey

To help us provide you with better service, please take the time to answer as many of the following questions as you can.

1) Please indicate if you are:

2) Please indicate if you are enrolled to study:

3) How easy was the service to use?

4) Did you experience any technical problems?

5) If you answered Yes to question 4, what kind of problems did you have?

6) How quick was the initial response from a Librarian?

7) How quick were the responses from the Librarian during the chat session?

8) How useful was the answer to you?

9) Any other comments or suggestions?

10) If you would like us to contact you about any of your concerns, please tell us your email address:

Thank you for your time in completing this survey.