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Assura Resources

19 March 2024

UC's Assura system for incident and injury reporting is simple, direct, intuitive, and accessible. If you need help understanding and using it, check out these Assura resources and guides.

Assura Resources and User Guides

The Assura system is simple, direct, intuitive and accessible. Below we have PDFs, video resources, and instructions to help you understand and use Assura. 

The first stage of the project entails incident and safety observation reporting. We will review the response to this before we cast our net wider to add further functionality. 

Below is the quick start guide which will help you know:
  • What you can do in Assura
  • how you can access it
  • what happens after you report something
  • where you can get support.

Please note: Assura works best with Chrome and is compatible with Edge and Firefox.
Do NOT use Internet Explorer.

Assura Quick Start Guide

Download (application/pdf, 614 KB)


  • Incidents: Where harm has occurred or almost occurred.
  • Work-related injuries: Any injury caused by work being conducted.
    For example, moving boxes at work, pulling a muscle, or cutting your hand using a craft knife. 
  • Work-related illness: Any illness caused by work being conducted.
    For example, Zoonosis, or Legionellosis.
  • Near miss: Incidents that almost result in injury or illness.
    For example, almost being hit by a vehicle, or tripping up but recovering your balance. 
  • Pain and Discomfort (DPI): Injuries that do not have a clear link to a specific incident.
    For example, back pain from poor ergonomics, or any repetitive strain injuries.


  • Kind intentions: Reporting unsafe practice or conditions are not about blaming or 'telling on' your colleagues. We need to know so we can ensure everyone's safety and learn from our mistakes - because mistakes happen and you don't know what you don't know. 
  • Unsafe Practice: Behaviour that could lead to harm to life or health. 
    For example, working on the road with no spotter or warning signs, not wearing adequate PPE, or speeding in a vehicle. 
  • Unsafe Conditions: Any environmental condition that could cause harm to life or health. For example, boxes being stored in front of a fire exit, a broken window, or poor lighting. 
    Safe Practice: Behaviour that prevents harm to life or health. 
    For example, we want to hear about people teaching each other good lifting techniques, cleaning up a spill immediately, or putting up barriers to prevent people from walking into an active work area. 
  • Suggestions: An idea of what could be implemented to protect the health and wellbeing of our university community. For example, let us know if you have any ideas about access to the University recreation centre for staff, manual handling training, or emergency response flipcharts.
Contact the Assura Project Team

If you have any general enquiries regarding Assura please contact the Health and Safety Team

If you have any feedback, ideas for improvement, or general questions about Assura - email Health and Safety Improvement Manager, Roger Kippenburger, or call +64 33 690 611 | internal phone: 90611.

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