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Video Conferencing

Update 13 Feb 2020 -
Zoom has been tested and successfully works if your students are connecting in from China

zoom logo

Zoom is currently the preferred method for video conferencing on campus and is available free for all UC faculty, staff, and student. Zoom can be used for:

  • Meetings
  • Distance teaching
  • Webinars
  • Remote lectures

login_zoom_button

 

Overview

This article covers:

  • Getting Started

    • Getting Started

    Step 1

    Before you can use Zoom, you must install the Zoom software for your device. Start by going to canterbury.zoom.us and click Download in the header menu.

    zoom setup 1

     NOTE: For desktop/laptop users, download and install the Zoom Client for Meetings. For iPhone or Android users, download Zoom Mobile Apps from your mobile app store.

     

    Step 2

    Once the Zoom Client for Meetings is installed, click the Sign In button.

    Zoom setup 2

     

    Step 3

    Click Sign In with SSO.

    zoom setup 3

     

    Step 4

    When prompted to enter your company domain, type canterbury and click Continue.

    zoom setup 4

     

    Step 5

    You may be taken to the UC Login screen where you can log in with your UC username and password. 
    Be sure to use the format abc123@canterbury.ac.nz

    zoom setup 5

     

  • Instructions & Tutorials

    • Instructions & Tutorials

    Zoom is supported by UC IT Services. You can log a ticket with the IT Services Helpdesk if you require help getting setup for the first time, or if you require a video conference to be scheduled.

    Below are also some handy links for Zoom support:

Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.

Overview

This article covers:

  • What is Zoom?

    • What is Zoom?

    Zoom is a video conferencing platform solution that easily allow users to connect to each other.

    Benefits of using Zoom include:

    • Full HD video, audio, content
    • Collaboration – Allows collaboration with up to 300 participants, including chat, annotation, whiteboarding, and breakout rooms.
    • Screen and application sharing – Presenters can share their whole desktop or individual applications either via HDMI connection, or wirelessly cast to screen or meeting.
    • Scheduling – Browser, client, and plugin scheduling options, including delegation for co-hosts and schedulers.
    • Recording – Record meetings via the cloud or locally with ability to share link and modify viewing permissions. Also upload to Learn, Dropbox, Box, OneDrive, or Youtube.
    • Large room and webinar – Zoom sessions can be expanded to allow larger groups, up to 500 interactive participants in Large Rooms or 10,000 viewers via Zoom Webinars. Sign up features, moderator abilities, QA options.
    • Breakout rooms - For breakout discussions in large teaching situations
    • Cross platform - Works seamlessly on Windows, Mac, iOS, Android, Linux with same user experience
    • Mobile devices – Feature-rich mobile apps for iOS and Android.
    • Telephone - Dial in / out functionality for mobile and landline phone users 
    • Security - end-to-end encryption and compliance

     

  • Cost?

    • Cost?

    Zoom video conferencing is provided at no cost to UC staff, students, and affiliates.

  • Who can use it?

    • Who can use it?

    All UC staff, students, and affiliates have access to Zoom which is automatically provisioned the first time you login using your UC credentials through the Zoom application. To login, go to https://canterbury.zoom.us

  • How do I upgrade from basic to licensed?

    • How do I upgrade from basic to licensed?

    By default, all UC accounts with Zoom are on the 'basic' account plan. Currently UC does not have a site license for Zoom which means if you would like to use Zoom to host meetings for longer than 40 mins, you can request to upgrade to a licensed account.

    Just fill out the request form through the Assyst Self Service Portal to apply.

  • Why does UC use Zoom?

    • Why does UC use Zoom?

    Zoom is currently to most commonly used video conferencing platform amongst Universities across the world, and especially throughout Australasia. It is very easy to learn and use. 

    2019 UC usage statistics for Zoom:

    • 2,093 UC staff and students logged into Zoom on UC campus
    • 8,058 unique meetings were held
    • 26,123 participants connected meetings
    • 1,159,733 meeting minutes associated to UC staff and students for the year

    Although there are other video conferencing options available to freely for UC staff and students to use, Zoom is currently the preferred video conferencing solution at UC and is supported on campus. 

  • What's the difference between 'Zoom' and 'Zoom Rooms'?

    • What's the difference between 'Zoom' and 'Zoom Rooms'?

    'Zoom' as a tool is generally used from your desktop, tablet, or mobile phone and its application can be easily downloaded.

    'Zoom Room' is an all-in-one solution for physical meeting spaces enabling users to walk in, enter their meeting id, and easily connect. Users can also easily share their laptops and devices to the screen via HDMI cable or wirelessly. Zoom Rooms is designed to make it extremely easy for turning your meeting room into a video conferencing room.

  • Where are Zoom Rooms located on UC campus?

    • Where are Zoom Rooms located on UC campus?

    To find a list of Zoom Room enabled meeting rooms on campus, please click here

Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.