Zoom - Video Conferencing

zoom logoZoom is currently the preferred method for video conferencing. UC has a site license for Zoom which means it is free for all UC faculty, staff, and students. 

login_zoom_button

 

Overview

This article covers:

  • Getting Started
  • Getting Started

    Step 1

    Before you can use Zoom, you must install the Zoom software for your device. Start by going to canterbury.zoom.us and click Download in the header menu.

    zoom setup 1

     NOTE: For desktop/laptop users, download and install the Zoom Client for Meetings. For iPhone or Android users, download Zoom Mobile Apps from your mobile app store.

     

    Step 2

    Once the Zoom Client for Meetings is installed, click the Sign In button.

    Zoom setup 2

     

    Step 3

    Click Sign In with SSO.

    zoom setup 3

     

    Step 4

    When prompted to enter your company domain, type canterbury and click Continue.

    zoom setup 4

     

    Step 5

    You may be taken to the UC Login screen where you can log in with your UC username and password. 
    Be sure to use the format abc123@canterbury.ac.nz

    zoom setup 5

     


  • Instructions & Tutorials
  • Instructions & Tutorials

    Zoom is supported by UC IT Services. You can log a ticket with the IT Service Desk if you require help getting setup for the first time, or if you require a video conference to be scheduled.

    Below are also some handy links for Zoom support:



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Overview

This article covers:

  • Scheduling a Meeting in LEARN
  • Scheduling a Meeting in LEARN

    More info to come.



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Overview

This article covers:

  • Securing your meeting
  • Securing your meeting

    In conjunction with the information in the video above, there are some additional steps you can take to ensure your Zoom teaching session is not interrupted by uninvited participants joining.

    The steps below will walk you through steps to take if you are creating a new Zoom session in LEARN or directly via the Zoom client or portal. 

    Some of your students may be using non-university zoom accounts. Please refer them to the Getting Started section on how to login into Zoom at UC.

     

    Step 1 - Authentication Enabled by Default when scheduling a Zoom meeting in LEARN

    To protect you Zoom session against inappropriate participants joining we highly recommend selecting the "Only authenticated users can join" option when creating a new Zoom session. If you are scheduling a Zoom meeting in LEARN this option will be enabled by default.

    After ticking the option for "Only authenticated users can join", you can then select the "UC Staff & Students Only" option from the drop-down menu, which is the default option.

    zoom_authentication_1

    If you have external guests who do not have university accounts attending your Zoom sessions you can click on the "edit" option and add the domain name of their email to the list of acceptable domains.

     

    Step 2 - Disable screen sharing for participants

    When you start a meeting in Zoom, you can also disable the ability for participants to share their screen. You can do this by selecting the 'Security' icon, and unticking the 'Allow participants to share screen' option. 

    This will mean that only the host will have the ability to share their screen. This setting can be turned on or off at any time during the meeting.

    zoom_sharescreen_disabled

     

     

     


  • Scheduling a Zoom Meeting
  • Scheduling a Zoom Meeting

    There are a few different ways you can schedule a meeting in Zoom.

    • Schedule via the Zoom desktop client
    • Schedule via the Zoom web portal
    • Schedule via the Outlook plugin
    • Schedule via LEARN

    The video below gives a basic overview on how to schedule a meeting.

    To learn more details about how to schedule a zoom meeting, please see the Scheduling Meetings - Zoom Support page 



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Overview

This article covers:

  • Tips for Students
  • Tips for Students

    Here is a useful short video if you are a student at UC and would like to the best experience out of using Zoom for your classes.

    It covers the basic areas around:

    • How to join a meeting
    • Best practices as a participant
    • How to use the interactive tools during a meeting


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Overview

This article covers:

  • Locations of Zoom Rooms on Campus
  • Locations of Zoom Rooms on Campus

    Please click on the link below to view current locations

    https://wiki.canterbury.ac.nz/display/AV/By+Video+Conferencing



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Overview

This article covers:

  • Is Zoom secure?
  • Is Zoom secure?

    UC IT architecture and security teams have reviewed thoroughly the security issues that were in the news in late March 2020 along with the software updates that Zoom have quickly resolved, and are confident in continuing to recommend staff and students use Zoom as a video collaboration platform for online teaching and meeting use. See https://zoom.us/security

    To easily enhance your security options in meetings you host or create, you can easily enable features such as passwords, locking meetings, and waiting rooms. To learn more about this, see the securing meeting room section.

    If you have any queries or would like further advice & information, please contact nathan.gardiner@canterbury.ac.nz 


  • How do I update to the latest version?
  • How do I update to the latest version?

    To ensure you get the best security protection, please make sure you are running the latest Zoom version.

    Follow this video below to learn how to easily update Zoom.

     


  • Why does UC use Zoom?
  • Why does UC use Zoom?

    Zoom is currently the most commonly used video conferencing platform amongst Universities across the world, and especially throughout Australasia. It is very easy to learn, use, and connect to people. 

    UC usage statistics for 2020 Q1 (Jan - March) to date:

    • 7,969 UC staff and students logged into Zoom on UC campus
    • 33,616 unique meetings were held
    • 89,684 participants connected meetings
    • 3,052,422 meeting minutes associated to UC staff and students for the year

    Feedback from UC staff and students to date based on nearly 11,000 responses for Q1, 2020 show that 96.8% of staff and students have a positive experience using Zoom.

    zoom feedback

    Although there are other video conferencing options available freely for UC staff and students to use, Zoom is currently the preferred video conferencing solution at UC and is supported on campus. 


  • What is Zoom?
  • What is Zoom?

    Zoom is a video conferencing platform solution that easily allow users to connect to each other.

    Benefits of using Zoom include:

    • Full HD videoaudio, content
    • Collaboration – Allows collaboration with up to 300 participants, including chat, annotation, whiteboarding, and breakout rooms.
    • Screen and application sharing – Presenters can share their whole desktop or individual applications either via HDMI connection, or wirelessly cast to screen or meeting.
    • Scheduling – Browser, client, and plugin scheduling options, including delegation for co-hosts and schedulers.
    • Recording – Record meetings via the cloud or locally with ability to share link and modify viewing permissions. Also upload to Learn, Dropbox, Box, OneDrive, or Youtube.
    • Large room and webinar – Zoom sessions can be expanded to allow larger groups, up to 500 interactive participants in Large Rooms or 10,000 viewers via Zoom Webinars. Sign up features, moderator abilities, QA options.
    • Breakout rooms - For breakout discussions in large teaching situations
    • Cross platform - Works seamlessly on Windows, Mac, iOS, Android, Linux with same user experience
    • Mobile devices – Feature-rich mobile apps for iOS and Android.
    • Telephone - Dial in / out functionality for mobile and landline phone users 
    • Security - end-to-end encryption and compliance

     


  • Can I run Zoom when connected to my work remote desktop?
  • Can I run Zoom when connected to my work remote desktop?

    No, we do not recommend running Zoom if you are connecting into your work computer via Remote Desktop. Zoom is not designed to work under those situations. Always install Zoom natively on the computer that you are using.

    The Zoom application is designed to work natively on most computers, laptops, tablets etc and from pretty much any internet connection in the world. 


  • Does Zoom work from China?
  • Does Zoom work from China?

    Yes! You can successfully connect to students and users in China, and vice versa, users from China can connect into UC Zoom meetings. Zoom works through the China firewall without any extra intervention or VPN usage.


  • Who can use it?
  • Who can use it?

    All UC staff, students, and affiliates have access to Zoom which is automatically provisioned the first time you login using your UC credentials through the Zoom application. To login, go to https://canterbury.zoom.us


  • Is there a cost to use Zoom?
  • Is there a cost to use Zoom?

    Zoom video conferencing is free to use for all UC staff and students as UC has a site wide license. This means all staff and students automatically receive a license and unlimited usage when they sign into Zoom using their UC credentials at https://canterbury.zoom.us .

    This applies to all existing accounts as well as anyone logging into Zoom for the first time with the following email address domains

    • @canterbury.ac.nz
    • @pg.canterbury.ac.nz
    • @uclive.ac.nz

  • What's the difference between 'Zoom' and 'Zoom Rooms'?
  • What's the difference between 'Zoom' and 'Zoom Rooms'?

    'Zoom' as a tool is generally used from your desktop, tablet, or mobile phone and its application can be easily downloaded.

    'Zoom Room' is an all-in-one solution for physical meeting spaces enabling users to walk in, enter their meeting id, and easily connect. Users can also easily share their laptops and devices to the screen via HDMI cable or wirelessly. Zoom Rooms is designed to make it extremely easy for turning your meeting room into a video conferencing room.


  • Where are Zoom Rooms located on UC campus?
  • Where are Zoom Rooms located on UC campus?

    To find a list of Zoom Room enabled meeting rooms on campus, please click here



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