Contact Us

IT Service Desk

Monday to Friday 8am – 5pm
(excluding public & university holidays)

0508 UC IT HELP (0508 824 843)
or +64 3 369 5000

Self Service Portal

The IT Service Desk is currently unable to offer an in-person service in the Library.  Please use the phone provided for remote support.  This service will resume Semester 2.

Central Library
Puaka-James Hight
Level 2


Business Value

John Edwards

Delivery Lead, Research
Wheki 205
Internal Phone: 93459

Jim Thorpe

Delivery Lead, Learning Outcomes & Student Life Cycle Teams
Wheki 203
Internal Phone: 93149

Shona van Ee

Student Support Team Leader
Wheki 204
Internal Phone: 93608

Core Services

Clive Keylard

Integration Services Manager
Wheki 202
Internal Phone: 93998

Elaine Woo

Infrastructure Services Team Leader
Wheki 350
Internal Phone: 93880

Jeremy Freeman

BA Practice Manager
Wheki 250
Internal Phone: 93107

John Todd

Client Technology Services (CTS) Manager
Wheki 172
Internal Phone: 93311


Sarah Cooke

IT Strategy and Governance Manager, Deputy Chief Information Officer
Wheki 370
Internal Phone: 93174

Ronan Phelan

Enterprise Architect, Team Leader - Architectural Services
Wheki 313
Internal Phone: 93030

Louise Owers

Team Leader
Wheki 352
Internal Phone: 95608