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Navigating Complexity in Manufacturing: A Systems Thinking Approach

22 May 2025

The Leading Complex Systems course focuses on developing the ability to understand and navigate complex systems through the application of systems thinking. The course aims to equip leaders with the necessary skills to influence organisational directions and manage change effectively.

HOW TO APPLY

Navigating Complexity in Manufacturing

Format: Two-day workshop at UC

Price: $1,900 per person

Key Outcomes & Themes in the Course

 

Systems Perspective and Analysis:

This theme focuses on developing a systems-oriented mindset, including understanding different worldviews and applying systems thinking principles. This involves seeing the world as interconnected and recognising the limitations of linear thinking. It also focuses on using tools like causal loop diagrams (CLDs) to analyse complex problems and using the four levels of thinking (iceberg model) to understand deeper systemic issues. A key element is the ability to identify and understand the various elements within a system and their interactions, moving beyond a focus on individual components. This includes recognising that cause and effect are often not closely linked in time or space, and understanding that "the whole is greater than the sum of its parts".

 

Navigating Complexity and Change:

This theme centres on understanding and leading within complex adaptive systems (CAS). This includes differentiating between complicated and complex systems and applying the properties of CAS, such as emergence and self-organisation, to real-world scenarios. It involves recognising patterns and understanding how systems evolve, and it involves developing adaptive leadership skills necessary to navigate uncertainty and complexity. Additionally, it looks at frameworks for managing change, including the need to understand stakeholder perspectives and how to build change momentum.

 

Application and Reflection:

This theme stresses the importance of applying systems thinking to real-world problems and reflecting on these applications. This includes using case studies to demonstrate the application of systems thinking and using reflective journals to document learning and insights. It includes the use of systems thinking tools for problem-solving, and also includes understanding the limitations of traditional approaches and the need for alternative managerial interventions. A key element of this theme involves understanding how mental models and different perspectives influence outcomes as well as how to achieve consensus when conflict arises.

Course Facilitator

Professor Kambiz Maani

Kambiz is an internationally recognised expert, scholar and consultant in Systems Thinking & Complexity — focusing on collaborative decision-making, consensus building  and policy design.  His academic and consulting career spans over 30 years in the USA, Australasia, Asia, and South America. This includes visiting positions at MIT, London Business School, Boston University, and Helsinki School of Economics (Aalto- Singapore and Taiwan).   

 

Professor Maani was the Founding Chair in Systems Thinking and Practice at the University of Queensland (Australia), and Head of Auckland Business School at Tamaki. He established and led the Management Science Department at the University of Auckland. Later, he served as Associate Pro Vice-Chancellor (Research) at Massey Business School, New Zealand.

 

Dr Maani’s research and consulting focus on managing complexity and multi-stakeholder decision-making. He has advised and consulted extensively for numerous corporations, public organisations and government departments worldwide, and provides seminars and short courses internationally. His seminal book Systems thinking, Systems Dynamics - Managing Change and Complexity”, now in its second edition with multiple reprints, is used at universities, governments and organisations around the world. His latest book Multi Stakeholder Decision Making for Complexity - Systems Approach & Cases”, based  on his UNESCO sponsored project, was released by World Scientific in 2017.  

Contact us

Reach out to our team if you have any questions about our Executive Education & Professional Development Programme.

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