Course structure and topics covered
This two-day foundational course spotlights the notion that preconceived ideas, assumptions, and biases are making it hard for you to find solutions to issues facing your business – or are even stopping you from realising what the real problems are.
The course brings together a collection of hands-on methods that help solve the right problem by asking the right questions, while learning to understand human needs by connecting ourselves directly with those people affected. You will challenge your assumptions through empathy, rapid testing, feedback and prototyping.
Course outcomes and benefits
You will learn about Design Thinking as a discipline and how to understand human needs, giving you and your organisation a competitive advantage due to your ability to evolve when facing problems or developing products.
You will:
- Learn how Design Thinking can lead you to rethink your assumptions about an organisation or product you are working on.
- Understand how big, complex, or previously unsolvable problems can be tackled with confidence.
- Learn techniques for cross-functional team building and success.
- Test out your new Design Thinking techniques practically by tackling a real life or business issue to show how this method can be applied.
- Learn to feel the impact of testing, prototyping, empathy, and feedback on a final idea and let go of polished perfection.
- Learn what makes the biggest commercial impact when innovating on a product or organisation.
- Consider the foundational conditions for innovation to thrive in teams and organisations and reflect on areas for change in your organisation.
This course is ideal for
anyone looking to discover new, innovative ways of solving complex issues or problems on an organisational, team, or project level.
