Printing, copying, and scanning
UC provides various print and copying services to our students and staff primarily using Follow-You printing.
If you have credit on your IT account, you can print to printers in computer workrooms and UC libraries by using Follow-You printing or you can go to UC print for more specific requirements.
Overview
This article covers:
- Printer locations
- Setup Follow-You printing
- Other print services
- Print Charges
- Check your printing status
- Add funds to your Canterbury Card
Printer locations
Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.
Setup Follow-You printing
For information on how to setup Follow-You Printing, please refer to our video
Or use the How-to guide - Follow-you printing instructions
Other print services
The Copy Centre provides a variety of services including photocopying, printing, wide format printing, and thesis binding. It is located by the UC Warehouse next to the K1 Lecture Theatre, 20 Kirkwood Avenue and is open Monday to Friday 8am to 4pm.
Check your printing status
Click the button below to check the status of any printing (via Equitrac) that you have submitted, use this link:
Add funds to your Canterbury Card
All printing paid for using your Canterbury Card. Use the link below to find out how to add funds to your card:
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.
Staff can print to any printer on campus by using Follow-You printing or can go to UC print for more specific requirements.
Overview
This article covers:
- Printer locations
- Other print services
- Setup Follow-You printing
- Printer locations
Printer locations
Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.
Other print services
The Copy Centre provides a variety of services including photocopying, printing, wide format printing, and thesis binding. It is located by the UC Warehouse next to the K1 Lecture Theatre, 20 Kirkwood Avenue and is open Monday to Friday 8am to 4pm.
Setup Follow-You printing
For information on how to setup Follow-You Printing, please refer to our video
Or use the How-to guide - Follow-you printing instructions
Printer locations
Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.
All printers in UC are setup to work wirelessly from any computer.
Overview
This article covers:
- Setup Follow-You printing on Windows
- Setup Follow-You printing on Macs
- Setup other printers (not on Follow-You system)
Setup Follow-You printing on Windows
On Windows computers you can send your printing jobs to printers via WiFi networks. Use the following instructions to add Follow-you printers.
1. Open a Run command line window by pressing the Windows key and the r key at the same time.
2. Type \\print.canterbury.ac.nz and click OK.
3. Enter uocnt\username and your password.
Tick the 'Remember my credentials' tickbox.
4. On the pop up printer list, find FollowYou-BlackAndWhite on print, double click on it and follow the instructions that come up on the screen.
5. Find FollowYou-Colour on print on the printer list, double click on it and follow the instructions that come up on the screen.
6. Close the pop up list when you are finished. These printer options should now be seen in your Devices and Printers list.
Use the FollowYou-Colour option for printing that you want to print in part or full colour.
Setup Follow-You printing on Macs
On Mac computers, you can send your printing jobs to printers via WiFi networks. Use the following instructions to add Follow-you printers.
1. Download the Ricoh printer drivers by clicking here. (You will be asked to enter your UC userID and password) ( https://endnote.canterbury.ac.nz/Ricoh_PS_Printers_Vol4_EXP_LIO_4.0.0.0.dmg
2. When you open the download, the RicohPrinterDrivers installer package will appear. Double-click it and follow the prompts.
Note: To install the drivers, you will need to use the administration password for your computer.
3. Next, download the installer by entering the following URL into your browser;
https://endnote.canterbury.ac.nz/FollowYouPrinters.dmg
4. In your “downloads” folder, open the downloaded disk image.
5. To install the printer queues, open the “FollowYou.pkg” package and follow the prompts. To complete the install, you will again need to use the administration password for your computer.
6. To check that the printers have been installed, click the Apple Menu icon then “System Preferences” then “Printers and Scanners”.
7. Now print a document and ensure you select the correct “FollowYou” printer (either FollowYou-Black and White or FollowYou-Colour).
8. When you print for the first time, a pop-up window will appear showing the document and “Hold for Authentication” (click the icon next to the “x”).
9. In the pop up window, the name field may be pre-filled with your administrator username. Enter your UC username and password, tick “remember this password in my keychain” tick-box, and click on the “OK” button.
10. In your “downloads” folder, open the downloaded disk image.
Setup other printers (not on Follow-You system)
Use the following instructions to add the printer on Windows computers, that aren't set up for Follow-You printing.
1. Open a Run command line window by pressing the Windows key and the r key at the same time.
2. Type either \\ucprint3 or \\ucprint4 (each contains different printers) and click OK.
3. Enter uocnt\username and your password.
Tick the 'Remember my credentials' tickbox.
4. Find the new printer on the list, double click on it and follow the instructions that come up on the screen.
5. Close the screen when finished and you will then see the printer listed in your Devices and Printers list.
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.