Printing, copying, and scanning

UC provides various print and copying services to our students and staff primarily using Follow-You printing.

If you have credit on your IT account, you can print to printers in computer workrooms and UC libraries by using Follow-You printing or you can go to UC print for more specific requirements.

Overview

This article covers:

  • Printer locations
  • Printer locations

    Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.


  • Other print services
  • Other print services

    The Copy Centre provides a variety of services including photocopying, printing, wide format printing, and thesis binding. It is located in the Puaka-James Hight building and is open Monday to Friday 9am to 4pm.


  • Print Charges
  • Print Charges

    Click here to learn about printing charges.


  • Check your printing status
  • Check your printing status

    Click the button below to check the status of any printing (via Equitrac) that you have submitted, use this link:

    Check Print Status


  • Add funds to your Canterbury Card
  • Add funds to your Canterbury Card

    All printing paid for using your Canterbury Card.  Use the link below to find out how to add funds to your card:

    Add Funds



Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.

Staff can print to any printer on campus by using Follow-You printing or can go to UC print for more specific requirements.

Overview

This article covers:

  • Printer locations
  • Printer locations

    Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.


  • Other print services
  • Other print services

    The Copy Centre provides a variety of services including photocopying, printing, wide format printing, and thesis binding. It is located in the Puaka-James Hight building and is open Monday to Friday 9am to 4pm.


  • Setup Follow-You printing
  • Setup Follow-You printing


  • Printer locations
  • Printer locations

    Follow-You printers can be found by selecting Follow-You printers (under Libraries and computer workrooms) on the interactive UC Map.



Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.

All printers in UC are setup to work wirelessly from any computer.

Overview

This article covers:

  • Setup Follow-You printing on Windows
  • Setup Follow-You printing on Windows

    On Windows computers you can send your printing jobs to printers via WiFi networks. Use the following instructions to add Follow-you printers.

    1. Open a Run command line window by pressing the Windows key and the r key at the same time.

    2. Type \\print.canterbury.ac.nz and click OK.

    run command for windows print setup

    3. Enter uocnt\username and your password.
    Tick the 'Remember my credentials' tickbox.

    enter network password

    4. On the pop up printer list, find FollowYou-BlackAndWhite on print, double click on it and follow the instructions that come up on the screen.

    5. Find FollowYou-Colour on print on the printer list, double click on it and follow the instructions that come up on the screen.

    6. Close the pop up list when you are finished. These printer options should now be seen in your Devices and Printers list.

     Use the FollowYou-Colour option for printing that you want to print in part or full colour.


  • Setup Follow-You printing on Macs
  • Setup Follow-You printing on Macs

    On Mac computers, you can send your printing jobs to printers via WiFi networks. Use the following instructions to add Follow-you printers.

    1. Download the Ricoh printer drivers by entering the following URL into your browser:

    http://support.apple.com/downloads/DL1867/en_US/ricohprinterdrivers3.0.dmg

    2. When you open the download, the RicohPrinterDrivers installer package will appear. Double-click it and follow the prompts.

     Note: To install the drivers, you will need to use the administration password for your computer.

     Printer configuration Ricoh Printer Drivers Mac

    3. Next, download the installer by entering the following URL into your browser;

     http://cantm1.canterbury.ac.nz/equitrac/FollowYouPrinters.dmg

    4. In your “downloads” folder, open the downloaded disk image.

    Printer configuration FollowYou Printer install

    5. To install the printer queues, open the “FollowYou.pkg” package and follow the prompts. To complete the install, you will again need to use the administration password for your computer.

    Printer configuration FollowYou Queue Package

    6. To check that the printers have been installed, click the Apple Menu icon then “System Preferences” then “Printers and Scanners”. 

    Printer configuration FollowYou System Preferences

    7. Now print a document and ensure you select the correct “FollowYou” printer (either FollowYou-BlackandWhite or FollowYou-Colour).

    Printer configuration FollowYou Print Queue

    8. When you print for the first time, a pop-up window will appear showing the document and “Hold for Authentication” (click the icon next to the “x”).

    Printer configuration FollowYou printing document

    9. In the pop up window, the name field may be pre-filled with your administrator username. Enter your UC username and password, tick “remember this password in my keychain” tick-box, and click on the “OK” button.

    10. In your “downloads” folder, open the downloaded disk image.


  • Setup other printers (not on Follow-You system)
  • Setup other printers (not on Follow-You system)

    Use the following instructions to add the printer on Windows computers, that aren't set up for Follow-You printing.

    1. Open a Run command line window by pressing the Windows key and the r key at the same time.
    2. Type either \\ucprint1\\ucprint2\\ucprint3 or \\ucprint4 (each contains different printers) and click OK.

    run command for windows print setup - other printers

    3. Enter uocnt\username and your password.

    Tick the 'Remember my credentials' tickbox.

    enter network password

    4. Find the new printer on the list, double click on it and follow the instructions that come up on the screen.

    5. Close the screen when finished and you will then see the printer listed in your Devices and Printers list.



Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.