Tuition fees refunds
Check if you are eligible for a refund
You may be eligible for a refund of your tuition fees if you:
- Withdraw from a complete programme of study or change to a reduced programme by the second Friday from the official course start date (except for summer courses and other short courses).
- Withdraw from a summer course or other short courses by the first Friday of the official course start date.
- Where the University withdraws or cancels a programme of study and/or course occurrence, enrolled students will receive a full refund.
Refunds are not available:
- Once a field trip or teaching practice has started.
- Course materials and late fees are non-refundable.
To be considered for a refund between the last date to withdraw with a full refund (WDFR) and withdraw with no refund (WD), you must show evidence of either medical circumstances (medical certificate required) or exceptional circumstances, (independent evidence required).
- You can apply for a refund up until the Withdrawal date of a programme. Any refund approved will be at the sole discretion of the University and will not be more than 50% of tuition fees paid.
- Applications must be lodged within the calendar year of the relevant study.
- Applications must be emailed to firstname.lastname@example.org include the evidence indicated above.
Check the official course start dates and other relevant dates.
You can get a refund of tuition fees you have paid before you enrol if you are unable to complete enrolment and you request a refund, (for example, if your Student Visa is not approved by Immigration New Zealand and you have prepaid your tuition fees).
A full-fee international student who qualifies for classification as a domestic student during their studies will become eligible for an appropriate refund. Such refund will take effect from the beginning of the next teaching period or semester, whichever is shorter. A student must provide evidence of their changed status prior to the end of the change of enrolment period for the next teaching period.
If your refund exceeds $3,500 NZD it will be subject to a checking process with the original payment source confirmed by Student Financial Services before the refund can be released.
Refunds will normally be paid back to the source account. In exceptional circumstances refunds may be paid to a New Zealand bank account, with appropriate documentation. If payment has been made by credit card then the refund will be made against the card.
Tuition fee refunds made to an overseas bank account are subject to exchange rate fluctuations. The rate used will be the exchange rate at the time the refund is processed and may result in the payment being a lower amount than what was originally paid depending on exchange rate movement.
You may also apply for your withdrawal from a course to be backdated by a college, school or department. This is for academic purposes only and if it is approved this does not constitute a tuition fee refund.
For full details see the following policy: Special Consideration Procedures and Guidelines (PDF, 233KB)
A refund is available if you officially withdraw from a summer, short course or teaching practice by the first Friday from the official course start date (except for field trips and teaching practices).
A refund is available if you officially withdraw from a teaching practice before 5.00pm on the Friday before the placement begins.
Studylink and Refunds
If you authorised payment through an automatic payment from your student loan, the refund of your tuition fees must be paid back to your loan account at StudyLink.
For more information about tuition fee refunds see the University of Canterbury Regulations.