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21st ANZAM-OSCSM Symposium

28 March 2024

The 21st ANZAM Operations, Supply Chain, and Services Management Symposium, hosted by the Department of Management, Marketing, and Tourism at the University of Canterbury, presents the theme for 2024: "Operations & Supply Chains in the Post-Pandemic Era." We extend an invitation for you to join us in unraveling the intricacies and vulnerabilities within operations and supply chains, exploring the transformative potential inherent in technological and social innovations to construct sustainable and resilient supply chains in the aftermath of the pandemic crisis.

The COVID-19 pandemic has generated significant changes in consumer behaviours, resulting in noticeable effects on demand trends and suppliers’ strategies. The epidemic has emphasised the fragility of the supply chain, leading to shortages of key products and interruptions in global delivery networks that are still ongoing. Localised systems, agile production, flexible manufacturing, and AI are utilised to oversee the supply chain in the post-pandemic period. However, despite these progressions, issues like the social and environmental consequences of redundancies and the sustainability of remote employment require thoughtful evaluation.

In response to these challenges, the symposium poses critical questions that navigate the post-crisis landscape: What enduring impacts will the crisis have on traditional supply chain strategies? What is the potential impact of supply chain strategy modifications on sustainability and climate change mitigation?  How can the transition to sustainable and resilient supply chains be effectively navigated in the post-pandemic world? This symposium aims to provide a comprehensive platform for academics, industry partners, research students, and other practitioners to take a deep dive into unprecedented opportunities for coping with post-pandemic supply chain challenges, with a deliberate emphasis on addressing climate change and promoting sustainability.


Symposium date: 21 to 23 October 2024

Location: Rehua Building, Forestry Road, University of Canterbury, Ilam, Christchurch, New Zealand.

  • Full papers / Extended abstracts submission: 13 July 2024 (Friday)
  • Notification of acceptance: 12 August 2024 (Friday)
  • Early bird registrations close: 6 September 2024 (Friday)
  • Final registrations close: 11 October 2024 (Friday)
  • Welcome reception: 21 October 2024 (Monday evening)



Detailed programme

21st October - Welcome reception

22nd October- Events, to include symposium opening, discussion panel (academic and practitioner), research presentation tracks, site visit, and symposium dinner.

23rd October- Events, to include keynote speaker, PhD/ECR workshops, research presentation tracks, symposium closing.

More information will be provided soon.

Keynote speaker

More information to come.

Call for papers

We invite contributions addressing issues in the operations, supply chain, and services management disciplines. Papers addressing our theme of Operations & Supply Chains in the Post-Pandemic Era are welcomed. We encourage submissions from all conceptual, analytical, and empirical perspectives. Papers are invited in, but not limited to, the following areas:

  • Global Supply Chain Management

  • Supply Chain Integration, Risk, and Resilience

  • Supply Chain Management in an Indigenous Context

  • Examination of Supply Chain Practices within an Indigenous Framework

  • Supply chain configurations

  • Digital Supply Chain

  • Blockchain Applications in Operations and Supply Chain

  • Business analytics and data-driven operations/supply chain management

  • Closed loop supply chain management

  • Production Planning and Operations Management

  • Healthcare operations/supply chain management

  • Humanitarian operations and crisis management

  • Innovation, product, and service development

  • Inventory management

  • Lean and agile operations

  • Logistics management and physical distribution

  • Operations/supply chain management in emerging economies

  • Operations/supply chain management in the sharing economy

  • Purchasing, procurement, and strategic sourcing

  • Quality management

  • Service operations/supply chain management

  • Social media analytics and the Internet of Things

  • Supply chain network design

  • Sustainable supply chain


Paper submission format

Authors have the option to either submit a full paper for review (5000 words maximum), or preferably an extended abstract of 500-800 words. Review procedures will be coordinated by Dr. Mesbahuddin Chowdhury and Dr. Mona Koushan. All submissions should be double-spaced using a 12 point Times New Roman font structured under the following headings: Title, Introduction, Literature Review, Method, Findings, Contributions, and Implications.

The paper/ Abstract submission deadline is 13 July 2024 in the provided link on the main page.

Registration fees

Registration will open from 13th of August and registration will be closed on 11 October.

Full registration early bird fee (on or before 6 September): NZ$475

Student registration fee: NZ$275

Full registration fee (after 6 September): NZ$525

One-day rate:NZ$250


  • Campus map (venue)
  • Hotels
  • General information


Organising team

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