We are currently dealing with a high volume of applications, and applications are taking longer than usual to be assessed. We thank you for your patience in advance. 


You will receive an email notification once your application has been assessed. Please direct all enquiries to Special Considerations.

Special Consideration


Special Consideration for assessment is for students who have covered the work of a course but have been prevented from demonstrating their knowledge or skills at the time of the assessment due to unforeseen circumstances. This may be because the student has not completed an assessment or sat the test/exam or has completed an assessment or sat the test/exam but with impaired performance. Applications under this category should be submitted within five working days of the assessment due date.


If the assessment is an essay or assignment where it may be possible to receive an extension, your first step is to contact the course co-ordinator directly to apply for an extension to complete the piece of work. This doesn’t stop you from applying for Special Consideration, but if an extension has also been granted, this will be taken into account when assessing your application.

If you are applying for Special Consideration, it is recommended that you also contact your course co-ordinator(s) to discuss the Special Consideration application with them in advance of the application being submitted.

Special Consideration for Late Discontinuation is for students who have been prevented from completing a course of study, due to circumstances beyond their control, or that were not reasonably foreseeable, and they were unable to withdraw from the course(s) by the published withdrawal deadline. Applications under this category should be submitted no later than five working days after the examination period has finished.

An approved application for special consideration for late discontinuation does not provide a refund of fees. It only removes the relevant course(s) from a student's transcript.

We encourage all students to complete any assessment items (assignments, tests and examinations). We know there may be circumstances where, the re-emergence of COVID-19 impacts your performance or ability to complete an assessment item. If this happens you can apply for a Special Consideration on COVID-19 grounds (including applications related to the lockdown).

Most tests/exams will be conducted online. Should you experience a technological issue during an online test or exam please contact one of the following groups for assistance:

  • The IT Help Desk for any hardware issues including problems connecting to the UC wifi.
  • If you are an international student based overseas please contact examinations@canterbury.ac.nz.
  • If you are a domestic student or an international student studying in New Zealand please contact the Examinations Office. Information about how to use Zoom and Respondus is available on this webpage.

Please keep a record of all correspondence (emails) as it can be used as evidence in support of any special consideration application.

Please apply for a Special Consideration (‘SC’) on COVID-19 grounds as follows:

Sickness or illness i.e. a) confirmed case of COVID-19 or b) symptomatic/unwell

  • Please provide supporting medical evidence (such as a medical note, COVID test result, or a screenshot or email confirmation from the UC Assura COVID-19 reporting tool, which should include your name and date of notification of test results:
  • Where possible evidence should be provided, but if you are unable to provide evidence please state the reason(s) why in your application.
  • If you are registered with EDS for Examination Special Arrangements and are unable to attend the exam please email the Examinations Office

Impaired performance i.e. if you have attempted an assessment item but feel your performance was impaired due to COVID-19:

  • If you are unable to complete the assesment or feel your abiliy was impaired whilst completing your assessment you may submit a Special Consideration.
  • In the description box please provide a detailed description about how your performance was impaired and provide evidence to support the application.

The first step is for your application to be reviewed by the Special Considerations Committee who will decide whether to accept or decline the grounds of your application.

If your application is for an assessment item and the grounds are accepted, it will be forwarded to the department to determine an academic remedy if required.

If your application is for late discontinuation and the grounds are accepted, it will be forwarded to the Dean of the owning Faculty of your qualification for the final decision.

If your application is declined, you will be notified by the Special Considerations Coordinator.


Reviewing/Appealing a decision

You have the right to appeal the outcome of a special consideration application. Appeals should be made in writing within 10 days of the notification of the decision.

If you wish to request a review of the decision of the Special Consideration Committee the appeal needs to be addressed to the Dean of Academic Governance and sent to Special Considerations.

If you wish to appeal a Departments decision the appeal needs to be addressed to the Dean of your Faculty and sent to Special Consideration.

 Check the appeal regulations for more information

There are many free services available at UC to support student wellbeing. Watch The Four Pillars of Wellbeing video for some advice from two of our GPs from UC Health.

If you are struggling and need someone to connect with, you can visit our Wellbeing Hub which provides pathways to lots of helpful resources and services. If you feel you need additional support contact the team at Student Care.

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