Use the Tab and Up, Down arrow keys to select menu items.
This course is about how to manage quality with an emphasis on statistical quality control. It will cover a number of topics such as: an overview of quality management, problem solving tools, statistical process control, design of experiments and six sigma quality. Many of the topics covered in this course are part of standard certified Six Sigma Black Belt course curriculum.
This course is about how to manage quality with an emphasis on Six Sigma Quality Management Programme. It will cover a number of topics such as: overview of quality management, DMAIC problem solving methodology and problem solving tools such as seven tools of quality, statistical process control and design of experiments. Many of the topics covered in this course are part of standard certified “Six Sigma Black Belt” course curriculum. A major component of this course is an industry based six sigma project that students are required to do. The students will learn MINITAB software as part of this course.The workload for this course is about 150 hours in total.This course is essential for a Management Science and Operations Management major and is a useful elective for Supply Chain and Operations Management and MGMT students. The course assumes that you have basic knowledge of statistics (MSCI/MGMT280 and / or 100 level Stats course), quality management (MSCI/MGMT270) and statistical process control (MSCI/MGMT271).
To gain knowledge of the history and evolution of the management of quality.To understand DMAIC problem solving methodology and the principles and methods of problem solving tools, Statistical Process Control, design of experiments.To be able to apply DMAIC methodology and the problem solving tools to real life project.To be able to use MINITAB for data analysis.
(1) MSCI220 or MSCI270 or MGMT270; (2) MSCI221 or MSCI271 or MGMT271
MSCI323, MSCI373
MSCI373
Venkat Pulakanam
GradingYour final score will be calculated after the raw marks for each assessment have been standardised. You should not regard 50% as a pass mark. In addition to getting a pass mark based on aggregate standardised mark, you also need to pass the test (based on standardised mark) to pass the course.
Barone, Stefano. , Franco, Eva Lo; Statistical and managerial techniques for six sigma methodology : theory and application ; Wiley, 2012.
DeVor, Richard E. , Chang, Tsong-how., Sutherland, John W; Statistical quality design and control : contemporary concepts and methods ; Macmillan ;Maxwell Macmillan Canada ;Maxwell Macmillan International, 1992 (1992 or 2007).
Furterer, Sandra L; Lean Six Sigma in Service : Applications and Case Studies ; CRC Press, 2009.
Gitlow, Howard S. , Levine, David M; Six sigma for green belts and champions : foundations, DMAIC, tools, cases, and certification ; Pearson/Prentice Hall, 2005.
Harry, Mikel J. , Schroeder, Richard; Six sigma : the breakthrough management strategy revolutionizing the world's top corporations ; 1st ed; Currency, 2000.
There is no textbook for this course. You need to buy the “Course Reader” (These readings are required). Some additional lecture notes will be provided in the class.Reference Journals1. Quality Progress2. Quality Engineering3. Six Sigma Quality Forum Magazine
MGMT/MSCI373S2 Course Outline LEARN 2
Departmental Academic Policies The Department assumes that you have read this document.You should also read the General Course and Examination Regulations Dishonest PracticeThe University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.Coversheets - Group and Individual
Domestic fee $682.00
International fee $3,000.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Management, Marketing and Tourism .