MGMT271-13S2 (C) Semester Two 2013

Operations Management Processes

15 points

Details:
Start Date: Monday, 8 July 2013
End Date: Sunday, 10 November 2013
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Friday, 19 July 2013
  • Without academic penalty (including no fee refund): Friday, 4 October 2013

Description

An introduction to Supply Chain Management and Operations Management providing the necessary groundwork for more advanced study in this field. There is an emphasis on practical application of the methods taught throughout the course. It considers in detail processes involved in supply chain management. The internal organisation of processes within a manufacturer or service provider is explored. The importance of inventory and the processes to control it, such as Materials Requirements Planning and Lean Production, will be discussed. The course also considers the issue of quality management and how it can be controlled.

Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market. Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the firm in meeting its strategic goals.

An introduction to Operations Management processes, providing the necessary groundwork for more advanced study in this field. There is an emphasis on practical application of the methods taught throughout the course. The internal organisation of processes within a manufacturer or service provider is explored. Techniques and issues in facility layout and design are addressed. The importance of inventory and the processes to control it, such as Materials Requirements Planning and Lean Production, will be discussed. The course also considers the issue of quality management and how quality can be controlled.  

Relationship to Other Courses
This builds on the material covered in MSCI101 and MGMT100 and is a prerequisite for MSCI371, 372 and 373. This course complements the topics covered in MGMT/MSCI270. This course is essential for students majoring in Operations Management. Students taking MGMT, ACCT, INFO or ENME would also find this course useful.

Workload
The total workload for this course is about 150 hours in total.
This can be broken down approximately as follows:

Lecture/Tutorials 36 hours
Final Examination 3 hours
Exam Preparation 30 hours
Assignment 45 hours
Lecture/Tutorial Preparation 36 hours
Total 150 hours

Learning Outcomes

  • The student will be able to:
  • Develop a flow-chart model for a new or an existing process.
  • Analyse the efficiency and effectiveness of a process and recommend (with justifications) possible improvements to that process.
  • Create, document and classify different layouts and discuss the advantages and disadvantages of each.
  • Balance an assembly line of operations
  • Explain the issues involved in laying out a facility and work spaces.
  • Describe the elements and the importance of ERP to an organisation
  • Create, classify and calculate the cost of an aggregate plan for a given scenario.
  • Describe and classify inventory and techniques for ordering inventory.
  • Calculate reorder policies and discuss the advantages, disadvantages and assumptions of different policies
  • Describe the purpose of and concepts behind MRP, MPS, BOM, CRP, MRPII, Input/Output Control, BOR and DRP
  • Calculate MPS and MRP tables (via an MRP explosion), CRP requirements and Input/Output table.
  • Explain the purpose, benefits and philosophy behind Lean production
  • Identify forms of waste and methods for helping to reduce waste.
  • Describe and design a cardless, one card and two card kanban system, including calculating the number on kanban cards required for a given situation.
  • Create a schedule of jobs on a set of machines using a given scheduling rule, both with and without release time constraints.
  • Evaluate a schedule according to different criteria
  • Develop a workforce schedule using cyclical or days of scheduling.
  • Demonstrate the usage of SPC charts for a given problem scenario.
  • Describe and calculate the process capability index and ratio for a work centre

Prerequisites

(1) MSCI101 or MGMT100 or MGMT101 (2) MSCI110 or 15 points STAT. RP: MSCI270 or MGMT270

Restrictions

MSCI221, MSCI271

Equivalent Courses

Recommended Preparation

Timetable Note

Tutorials will be given as part of the lecture schedule, at appropriate times.

Course Coordinator

Ross James

Lecturer

John Giffin

Assessment

Assessment Due Date Percentage  Description
Assignment 04 Sep 2013 50% Assignment
Final Test 11 Oct 2013 50% Final Test


The final exam is closed book/closed notes, however you may bring in one A4 sheet of paper with your own notes written on it. Electronic calculators are required. The Assignment will cover all lecture and tutorial materials and any assigned readings for Topics 1, 2 and 3 only; the Final Examination will cover all lecture and tutorial materials and any assigned readings for topics 3-7 only.

Grading
Your final mark will be calculated after the raw marks have been standardised.

Textbooks / Resources

Required Texts

Collier, David A. , Evans, James R; OM2 ; Student ed., 2010-2011; South-Western Cengage Learning, 2010 (Either OM2 or OM3 may be used).

Collier, David A. , Evans, James R; OM3 ; Student ed; South-Western Cengage Learning, 2012 (Either OM2 or OM3 may be used).

Notes

Course Administration
The Learn System will be used in this course and will contain any class announcements and any other material that is handed out at lectures.  This also contains previous test and exams and their model answers.

Class Representative
A class representative may be asked to volunteer in the first few weeks of class.  Any problems with the course can be raised with the class rep.  The class representative will take up any issues raised by class members with the lecturer concerned as they occur.

Departmental Academic Policies
The Department assumes that you have read this document.

You should also read the General Course and Examination Regulations

Dishonest Practice
The University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty.  All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.

IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.

Coversheets - Group and Individual

Indicative Fees

Domestic fee $682.00

International fee $3,000.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Management, Marketing and Tourism .

All MGMT271 Occurrences

  • MGMT271-13S2 (C) Semester Two 2013
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