An introduction to Supply Chain Management and Operations Management providing the necessary groundwork for more advanced study in this field. There is an emphasis on practical application of the methods taught throughout the course. It considers in detail processes involved in supply chain management. The internal organisation of processes within a manufacturer or service provider is explored. The importance of inventory and the processes to control it, such as Materials Requirements Planning and Lean Production, will be discussed. The course also considers the issue of quality management and how it can be controlled.
Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market. Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the firm in meeting its strategic goals.
An introduction to Supply Chain Management and Operations Management providing the necessary groundwork for more advanced study in this field. There is an emphasis on practical application of the methods taught throughout the course. It considers in detail processes involved in supply chain management. The internal organisation of processes within a manufacturer or service provider is explored. The importance of inventory and the processes to control it, such as Materials Requirements Planning and Lean Production, will be discussed. The course also considers the issue of quality management and how quality can be controlled.
Relationship to Other Courses
This builds on the material covered in MSCI101 and MGMT100 and is a prerequisite for MSCI371, 372 and 373. This course complements the topics covered in MGMT/MSCI270. This course is essential for students majoring in Operations Management. Students taking MSCI, MGMT, ACCT, INFO and ENME would also find this paper useful.
The total workload for this course is about 150 hours in total.
This can be broken down approximately as follows:
Lectures/Workshops 36 hours
Tests and Examinations 5 hours
Test and Exam Preparation 29 hours
Assignment 40 hours
Lecture/Workshop Preparation 40 hours
Total 150 hours
The student will be able to:
• Describe, document and analyse the processes in an operation.
• Create, document and classify different layouts and discuss the advantages and disadvantages of each.
• Balance an assembly line of operations
• Explain the issues involved in laying out a facility and designing work spaces.
• Apply techniques for locating an organisation’s facilities .
• Describe the elements and the importance of ERP to an organisation
• Create, classify and calculate the cost of an aggregate plan for a given scenario.
• Describe and classify inventory and techniques for ordering inventory.
• Calculate reorder policies and discuss the advantages, disadvantages and assumptions of different policies
• Describe the purpose of and concepts behind MRP, MPS, BOM, CRP, MRPII, Input/Output Control, BOR and DRP
• Calculate MPS and MRP tables (via an MRP explosion), CRP requirements and Input/Output tables.
• Explain the purpose, benefits and philosophy behind Lean production
• Identify the main forms of waste and methods for helping to reduce waste.
• Describe and design a cardless, one card and two card kanban system, including calculating the number on kanban cards required for a given situation.
• Create a schedule of jobs on a set of machines using a given scheduling rule, both with and without release time constraints.
• Evaluate a schedule according to different criteria
• Develop a workforce schedule using cyclical or days of scheduling.
• Demonstrate the usage of SPC charts for a given problem scenario.
• Describe and calculate the process capability index and ratio for a work centre
The Learning Process
It is YOUR responsibility to learn the material for this course to the standard you set for yourself. The resources outlined below will aid you in this process, but ultimately you will get out of this course what you put into it. Learning the material from this course will involve your reading the assigned chapters before the lectures, attending lectures, doing the practice problems and/or case questions BEFORE any workshop session and coming prepared with questions to workshop sessions as well as attending the workshops.
The main learning resources for this course are:
1. The Required Text: Read the assigned chapters. Ask at lectures or tutorials any elements you do not understand.
2. Lectures: Will provide a summary of the theory on each topic.
3. Workshops: Will provide an opportunity to apply what has been learnt to a given product and this material will be compiled into a portfolio.
4. Tutorials: Will enable questions to be answered and allow you to measure your understanding.
5. Library books on Operations Management.
Course Coordinator / Lecturer
16 Aug 2011
27 Sep 2011
The test and the final exam are closed book/closed notes, however you may bring in one A4 sheet of paper with your own notes written on it. Electronic calculators are required. The final examination is integrative and covers all lecture and tutorial materials and all assigned readings.
Your final mark will be calculated after the raw marks have been standardised.
Examination and Formal Tests
31 Oct 2011
27 Sep 2011
C2 Lecture Theatre
Collier, David A. , Evans, James R;
Student ed., 2010-2011;
South-Western Cengage Learning, 2010.
Jacobs, F. Robert. et al;
Operations and supply management;
McGraw-Hill Irwin, 2009.
The Learn System will be used in this course and will contain any class announcements and any other material that is handed out at lectures. This also contains previous test and exams and their model answers.
A class representative may be asked to volunteer in the first few weeks of class. Any problems with the course can be raised with the class rep. The class representative will take up any issues raised by class members with the lecturer concerned as they occur.
Departmental Academic Policies
If you require a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document. You should also read the “Information related to courses and assessment” on page 32 of the Enrolment Handbook 2011 (also in UC Calendar under “General Course and Examination Regulations”).
The University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.
IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.
Coversheets - Group and Individual
For further information see
All MGMT271 Occurrences
Semester Two 2011