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An introductory course in OM which provides an overview of topics fundamental to Supply Chain Management: operations strategy, strategic capacity planning, logistics, facility location, data management and forecasting. Ideas from these topics are then integrated via the playing of The Supply Chain Game.
Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market. Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the organisation in meeting its strategic goals.An introductory course in OM which provides an overview of topics fundamental to Supply Chain Management: operations strategy, strategic capacity planning, logistics, facility location, data management and forecasting. Ideas from these topics are then integrated via the playing of The Supply Chain Game.Relationship to Other CoursesThis introductory Operations Management course builds on the material covered in MSCI101 and MGMT100 and is a prerequisite for MGMT/MSCI370, 371 and 373. This course complements the topics covered in MGMT/MSCI271. This course is essential for students majoring in Management Science and Operations Management. Students taking MGMT, ACCT, INFO and ENME would also find this paper useful.WorkloadThe workload for this course, in terms of class preparation, review, assignments, readings and examination preparation is about 12 hours per week.
The student will be able to:Explain the concept and importance of OMIdentify the major challenges currently facing OMDemonstrate an understanding of competitive prioritiesInterpret and summarize an operations strategy frameworkCompute appropriate productivity measures and analyse their implicationsDetermine, from given data, capacity utilization and best operating levelsDetermine capacity requirements, given demand and operating dataDifferentiate between Value Chains and Supply ChainsSummarize the components of supply chain management strategyQualitatively evaluate supply chain performanceDefine The Bullwhip Effect and report on its consequencesIdentify when outsourcing would be useful and what form(s) it should takeIdentify the major issues that need to be considered when locating a plant or warehouse facilityUse the Centroid Method to locate entitiesDiscuss the importance of logistics to the operation of a firmDescribe how forecasting and demand management fit into planning systems within an organisationDiscuss the implications of trends and seasonalityApply simple and weighted moving average forecasting methods and interpret their resultsImplement exponential smoothing techniques and interpret their resultsDemonstrate effective use of The Supply Chain game simulation softwareIntegrate supply chain ideas and techniques to enhance performance in playing The Supply Chain GameDescribe the concepts, definitions and main philosophies of quality managementDescribe Six-sigma quality and its techniques.Explain the cost of quality, and the tools of quality control.Explain the key issues associated with project managementExplain and apply the critical path method to a scenario.Calculate the minimum cost schedule for a projectThe Learning ProcessIt is YOUR responsibility to learn the material for this course to the standard you set for yourself. The resources outlined below will aid you in this process, but ultimately you will get out of this course what you put into it. Learning the material from this course will involve you reading the assigned chapters before the lectures, attending lectures, doing the practice problems and/or case questions BEFORE the tutorial and coming prepared with questions to the tutorials as well as attending the tutorials.Learning ResourcesThe main learning resources for this course are:1. The Required Text: Read the assigned chapters. Ask at lectures or tutorials any elements you do not understand.2. Lectures: Will provide a summary of the theory on each topic.3. Tutorials and Workshops: Will provide an opportunity to apply what has been learnt, enable questions to be answered and allow you to measure your understanding4. Library books on Operations Management
(1) MSCI101 or MGMT100 or MGMT101 (2) MSCI110 or 15 points STAT
MSCI270, MSCI220
MSCI270
John Giffin
Ross James
The Test and the Final Exam are closed book/closed notes, however you may bring in one double-sided A4 sheet of paper with your own notes written on it. Electronic calculators are required. The final examination is integrative and covers all lecture and tutorial materials and all assigned readings.GradingYour final mark will be calculated after the raw marks have been standardised.
Collier, David A. , Evans, James R; OM2 ; Student ed., 2010-2011; South-Western Cengage Learning, 2010.
Jacobs, F. Robert. et al; Operations and supply management ; 12th ed; McGraw-Hill Irwin, 2009.
Departmental Academic Policies If you require a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document. You should also read the “Information related to courses and assessment” on page 32 of the Enrolment Handbook 2011 (also in UC Calendar under “General Course and Examination Regulations”).Dishonest PracticeThe University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.Course AdministrationThe Learn System will be used in this course and will contain any class announcements and any other material that is handed out at lectures. This also contains previous test and exams and their model answers.Class RepresentativeA class representative may be asked to volunteer in the first few weeks of class. Any problems with the course can be raised with the class rep The class representative will take up any issues raised by class members with the lecturer concerned as they occur. Coversheets - Group and Individual
Domestic fee $630.00
International fee $2,775.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Management, Marketing and Tourism .