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Checkout terms and conditions

23 October 2023

From payment methods and picking up an order to privacy and data security, have a look at checkout terms and conditions at UC.

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Payment methods:

You can pay for your order with a credit card or a debit card. We currently accept Visa and Mastercard.

Information about pickup:

This information is specific to the item ordered and can be found on the specific UC product webpage.

Cancelling your order:

Once you have finalised your order and processed payment it cannot be changed, however you can request to cancel it. To request a cancellation of your order email paymentsolutions@canterbury.ac.nz or call 033693331 with your order details and reason for cancellation as soon as possible.

Privacy and Data Security:

To view our privacy and data security policies please click on the links below:

Privacy

Transmission and Collection of Payment Data

Concerns:

If you think your credit card has been charged incorrectly please contact our Finance team at paymentsolutions@canterbury.ac.nz or call 033693331 so we are able to provide you with more information on the charge. If you think your card has been used fraudulently you should contact your bank immediately.

Contact us:

Email: paymentsolutions@canterbury.ac.nz

Phone: 033693331

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