Support

We encourage you to access support from someone you trust or professionals. There are dedicated support teams both at UC and in the community.

UC Health Centre
Access to medical care and counselling.
Phone: (03) 369 4444

Student Care
To disclose, ask for advice, and pastoral support. Students can raise a complaint about other student.
Phone: (03) 369 3388
Email: studentcare@canterbury.ac.nz

UCSA
To disclose, ask for advice and pastoral support. Students can raise a complaint about staff.
Phone: (03) 364 2652
Email: help@ucsa.org.nz

Staff can seek advice for their students by contacting one of the above support teams.

Employment Assistance Programmes (EAP)
Confidential counselling for problems affecting your home and work lives.
Phone: 0800 327 669 (7.30am–8pm Monday-Friday)
Email: ak@eapservices.co.nz
EAP Services website

Human Resources
Contact your line manager or service division Human Resources contact for help accessing support or to make a staff related complaint.

Police
Sexual violence: Reporting and making a formal complaint. Website provides information and videos about sexual assault, consent and the reporting process.
Family violence: Getting help in an emergency, applying for Protection Orders and Police Safety Orders.
Phone: 111 (in an emergency) or (03) 363 7400

Safe to Talk (including online chat)
24/7, free confidential service with trained specialists for sexual harm related issues. Interpreter services for 44 languages available.
Phone: 0800 044 334
Text: 4334
Email: support@safetotalk.nz

Sexual Assault Support Services Canterbury
Supports any victim of a recent or historic sexual assault, and their family/whanau. SASSC provides 24/7 support, including phone support, support during a medical or forensic exam, support when making a police statement or during the Court Process. They also provide access to counselling (both ACC and non ACC), support and advocacy services and community education and resources.
Phone: 03 377 5402
Email: SASSCadmin@avivafamilies.org.nz

ACC Sensitive Claims Counselling
Fully funded counselling with ACC accredited counsellors for people who have experienced sexual violence and their family/whanau.
Phone: 0800 735 566
Email: sensitiveclaims@acc.co.nz

Are you ok?
Support for people experiencing or witnessing domestic violence and for people who want to change their own behaviour.
Phone: 0800 456 450

Aviva
Specialist 24/7 family violence support for women, men and children. Provides support, advice, education, advocacy and access to safe temporary accommodation.
Phone: 03 378 3847 or 0800 AVIVA NOW (0800 28482 669)

Cambridge Clinic
Specialist medical service for anybody over the age of 12 who has been sexually assaulted or abused recently or in the past. Provides free medical and forensic examinations, and practical and emotional support.
Address: 146 Bealey Avenue, Christchurch
Phone: 03 366 0067
Email: office@cambridgeclinic.co.nz

New Zealand Prostitutes Collective (NZPC)
NZPC provides is a national organisation that provides support, counselling and advocacy to workers in the sex industry. The Christchurch office has a free sexual health check-up service for sex workers, as well as condoms and lube on site. They operate as a drop-in centre for anyone needing support, advice or a safe space, and their services are available to people of all genders. PUMP (Pride and Unity for Male Prostitutes) is the male sex worker project for NZPC and provides support specific to men in the industry.
Phone: 03 365 2595
Email: info@nzpc.org.nz

Shakti Ethnic Women’s Support Group, Christchurch Inc.
Culturally competent domestic violence related support services for women, children and families of Asian, African and Middle eastern origin. Refuge, domestic violence intervention support, crisis response, community-based support, English language classes, road safety programmes, other life skills programmes and drop-in service centre.
Address: 275-285 Hereford Street, Christchurch Central, Christchurch 8011
Phone: 03 389 2028 / 0800 742 584
Email: sewsg@shakti.org.nz

START
Subsidised or free specialist and professional sexual abuse counselling, family work services and support to whanau free of charge, alongside victim counselling, consultation on sexual abuse issues to members of both the general and professional community free of charge. START provides low cost educational workshops regarding concerns of sexual abuse to members of the professional and general community.
Phone: 03 355 4414
Email: admin@starthealing.org

STOP
Community-based assessment and intervention services for adolescents and adults who have engaged in harmful sexual behaviour and for children who have engaged in concerning sexual behaviour. STOP also provides training and consultation to government and community professionals.
Phone: 03 353 0257
Email: info@stop.org.nz 

Te Puna Oranga
Sexual abuse counselling and abuse prevention education and training for Maori by Maori—kaupapa Māori provider, work with survivors any gender, provide education and address harmful sexual behaviours. 24 hour crisis support via 0800 traumaline.
Address: 67 Worcester Street, Christchurch
Phone: 03 381 8472
Email: tpoadmin@xtra.co.nz