Support

We encourage you to access support from someone you trust or professionals. There are dedicated support teams both at UC and in the community.

Student Care
To disclose, ask for advice, and pastoral support. Students can raise a complaint about other students.
Phone: (03) 369 3388
Email: studentcare@canterbury.ac.nz

UC Health Centre
Access to medical care and counselling.
Phone: (03) 369 4444

Staff can seek advice for their students by contacting one of the above support teams.

Sexual violence

Police
Sexual violence: Reporting and making a formal complaint. Website provides information and videos about sexual assault, consent and the reporting process.
Phone: 111 (in an emergency) or (03) 363 7400

Safe to Talk (including online chat)
24/7, free confidential service with trained specialists for sexual harm related issues. Interpreter services for 44 languages available.
Phone: 0800 044 334
Text: 4334
Email: support@safetotalk.nz

Sexual Assault Support Services Canterbury
Supports any victim of a recent or historic sexual assault, and their family/whanau. SASSC provides 24/7 support, including phone support, support during a medical or forensic exam, support when making a police statement or during the Court Process. They also provide access to counselling (both ACC and non ACC), support and advocacy services and community education and resources.
Phone: 03 377 5402
Email: SASSCadmin@avivafamilies.org.nz

ACC Sensitive Claims Counselling
Fully funded counselling with ACC accredited counsellors for people who have experienced sexual violence and their family/whanau.
Phone: 0800 735 566
Email: sensitiveclaims@acc.co.nz

Cambridge Clinic
Specialist medical service for anybody over the age of 12 who has been sexually assaulted or abused recently or in the past. Provides free medical and forensic examinations, and practical and emotional support.
Address: 146 Bealey Avenue, Christchurch
Phone: 03 366 0067
Email: office@cambridgeclinic.co.nz

Domestic violence

Police
Family violence: Getting help in an emergency, applying for Protection Orders and Police Safety Orders.
Phone: 111 (in an emergency) or (03) 363 7400

Are you ok?
Support for people experiencing or witnessing domestic violence and for people who want to change their own behaviour.
Phone: 0800 456 450

Aviva
Specialist 24/7 family violence support for women, men and children. Provides support, advice, education, advocacy and access to safe temporary accommodation.
Phone: 03 378 3847 or 0800 AVIVA NOW (0800 28482 669)

Shakti Ethnic Women’s Support Group, Christchurch Inc.

Culturally competent domestic violence related support services for women, children and families of Asian, African and Middle eastern origin. Refuge, domestic violence intervention support, crisis response, community-based support, English language classes, road safety programmes, other life skills programmes and drop-in service centre.
Address: 275-285 Hereford Street, Christchurch Central, Christchurch 8011
Phone: 03 389 2028 / 0800 742 584
Email: sewsg@shakti.org.nz

Employment Assistance Programmes (EAP)
Confidential counselling for problems affecting your home and work lives.
Phone: 0800 327 669 (7.30am–8pm Monday-Friday)
Email: ak@eapservices.co.nz
EAP Services website

Human Resources
Contact your line manager or service division Human Resources contact for help accessing support or to make a staff related complaint.