Community support

Sometimes we need specialist help and support from outside the University. Whether you want to talk to someone at the University as a starting point or approach community groups directly, it's important to get help.

In crisis? If anyone is in immediate danger or is injured, dial 111 immediately.

111 is the emergency number for when people are seriously injured or in danger, there is serious risk to property, a crime is being or has just been committed and the offenders are nearby.
Dial 111 on any phone and ask for the service that is needed most urgently (Fire, Ambulance, or Police).
For non-critical medical situations, visit the Christchurch Hospital After-Hours/Emergency, a 24 hour doctor, or your local doctor.
For non-emergency police support, contact your local area’s Community Constable or contact Christchurch Central, phone +64 3 363 7400, 68 St Asaph Street.

Addictions

Are you for someone close to you struggling with addiction? You don't have to struggle alone.

Al-Anon

Al-Anon offers hope and recovery to all people affected by the alcoholism of a loved one or friend.

Alcohol and Drug Helpline

An information, referral and intervention service. Offers free confidential information, insight and support on any problem, issue or query you might have about your own or someone else’s drinking or drug taking.

Gambling Helpline

Gambling Helpline is a 24 hour free service that you can call to receive immediate support, referral to another gambling support agency, or information services for gambling problems.

Narcotics Anonymous

If drug use is causing problems in your life maybe NA can help. NA is made up of addicts who are trying to help each other recover from using drugs and make changes their lives.

Net Addiction

Help and resources for computer gaming addiction in New Zealand.

Quitline

Quitline is dedicated to help New Zealanders beat the smoking addiction.

Families/parenting

There are a number of community organisations available for advice and support.

Family Services Directory

The Family Services Directory lists organisations in your area that can help with a range of services, including childcare and parenting helplines, ethnic services, special needs/disability and legal/civil services.

Plunket

New Zealand's largest provider of support services for the development, health and wellbeing of children under 5. Plunket works together with families and communities, to ensure the best start for every child.

Pregnancy counselling services

Friendly, non-judgmental, confidential and emotional support to women and their families during pregnancy. Information and practical help so informed choices can be made.

Family violence

No one should be frightened of their partner or someone in their family. Find out how to get help for yourself and others.

Are you OK?

Family violence is not okay. It is okay to ask for help.

Aviva Family Violence Services

Supporting families to live violence-free. An independent charity that works with women, children and men to support overcoming family violence.

Help for family violence (NZ Police)

Family voilence is a crime. Find out how the police can help.

Shakti crisis line

Shakti is a national not-for-profit community organisation specialising in the area of women’s development, empowerment and domestic/family violence intervention, prevention and awareness. A specialist provider of culturally competent support services for women, children and families of Asian, African and Middle Eastern origins.

Shine

Shine is a confidential domestic abuse help line.

Women's Refuge Crisis line

Women's Refuge is New Zealand’s most significant domestic violence organisation. Free advice, emergency accommodation and confidential advocacy services provided by women.

Other

Other community groups and services that are here to help.

CINCH

A portal for community information in Christchurch.

Citizens Advice Bureau

A free and confidential service of information, advice and support about government processes, legal rights and responsibilities, specialist services and community information.

Healthline

Free advice from trained registered nurses.

Outline

A confidential advice service for LGBTIQ+ community, their friends and families. Support and appropriate information in a safe and friendly atmosphere.

Netsafe

Cybersafety and Security advice for New Zealand.

Neighbourhood Support

Neighbourhood Support aims to make our homes, streets, neighbourhoods and communities safer and more caring places in which to live. Support for all neighbourhood and rural support groups throughout New Zealand.

Trauma

Skylight

Advice on getting through difficult change, loss, trauma or grief.

Victims of crime information line

People affected by crime can call the Freephone line for information about support services and the justice system, 9am to 6pm on normal working days.

Victim Support

Victim Support is the community response to people affected by crime and trauma. They help those hurt by crime and trauma to find hope, strength and resilience in the face of grief and trauma.