COVID-19 (coronavirus) Information

Dr Victoria Price & Dr Jane Scott from the UC Health Centre share practical and simple tips that can help you alleviate stress at this time. The above video focuses on three areas of wellbeing including, mind, body and connection, with examples of how you can experience Mauri Ora / flourishing wellness through staying well, staying safe, and staying connected.

As we went into lockdown a message was sent from the VC and UCSA President to our all UC students, staff, whanau and community It’s important we are well-informed so that we can support those in our community with the right information to take responsible steps to protect themselves and others. At UC we strive to create a campus (even a virtual one) culture of belonging, understanding, inclusiveness and caring. Any signs of discrimination surrounding a virus that doesn’t discriminate on race or religion will not be tolerated. Plan now to stay well. Email ucprotect@canterbury.ac.nz

If you are in self-isolation or going into self-isolation for any of the following reasons, please complete the relevant form below, so UC can support you during this time:

  • Have a confirmed case of COVID-19
  • Had close contact with a suspected OR confirmed COVID-19 case
  • Recently arrived from overseas
  • Immune system compromised
  • Symptomatic/Unwell
Please note these forms are not intended for those who have been instructed to stay at home as a consequence of the Level 4 activation announced by the Government on 23 March.
It is important to note that the Ministry of Health manages all contact tracing, and UC assists only if asked. Information provided in these forms is kept private, and is used for UC support purposes.

Transport
If there is a need to transport anyone with COVID-19 symptoms for testing from UC premises, you can use the dedicated UC Van. Ring Security to arrange: 0800 823 637

If you are at home and would like support from UC, please contact UCprotect@canterbury.ac.nz or phone 0800 827 748 or 03 366 3999.

How to apply for Financial Hardship support

We understand that the COVID-19 situation is an unusually difficult time for everyone. If you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support.

Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. 

Finally, we understand this is a time of uncertainty and we are here for you to talk to. We are offering consultations online, so please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial hardship.

Special Consideration Process

Students who are experiencing particular challenges as a result of COVID-19 may apply for Special Consideration here

Wage Subsidy (domestic and international students)

Students (including International students) who are legally entitled to work and are employed by a New Zealand employer can be covered by the wage subsidy. The subsidy covers employees who are working part-time, or on a causal or contract basis. Please note that as the subsidy is paid to employers, the subsidy does not cover international or domestic students who were not in employment prior to COVID-19. A useful link to the details of the policy is:

https://www.workandincome.govt.nz/products/a-z-benefits/covid-19-support.html

Kia kaha, kia maia, kia manawanui | Be strong, be brave, be steadfast.

All key information can be found on the ITS Website - https://www.canterbury.ac.nz/its/ - Staff TAB

If you need any advice or help refer to the ITS Website, if your request is urgent please call the ITS Service Desk on ext 95000.

How do I register for Remote Access?

  1. Must register for Remote access – watch the video 
  2. When at home use off campus staff and visitor 
  3. You desktop computer power must remain on in order to user Remote Access to your desktop.

If you have IT assets at home, please register the asset IDs with your Manager.

If you need any advice or help refer to the ITS Website, if urgent then please call the ITS Service Desk on x95000.

UC Provided Staff Mobiles (data)

If you have a UC mobile phone and you are getting data warnings, don't panic.  The IT team have worked with our provider to ensure that our pool is large enough to manage these increases during this time.

Assistance with work from home set-up

Your health, safety and wellbeing is the University’s primary focus. In order to support you effectively whilst working from home, and in particular supporting our essential online teaching and learning programmes, please connect with your manager to ensure your work set-up is well placed to support you. The Incident Management Team are putting in place a process to handle requests from staff that may need additional equipment to sustain working from home in the coming weeks.  If, after discussing with your line manager it is agreed that additional equipment would be helpful, please email ucprotect@canterbury.ac.nz and we will triage your requirements. Under a Level 4 alert level we may be unable to provide all of the requested equipment to home depending upon the nature of work in relation to supporting teaching and learning, the size of the equipment requested and the accessibility of the equipment being requested and the health and safety requirements associated with getting it to you.

Workspace and Health and Safety (from Protocol: Working from Home)

Work from home must be in a space appropriate to the nature of the work and meet health and safety requirements given the home working environment is subject to the same health and safety legislation as the University campus.

Staff should ensure they take breaks, both from the computer and to have meals. 

Given the current circumstances with COVID-19 and recommendation around physical distancing, staff are strongly advised not to meet face to face with colleagues in their homes or other off campus venues.

Most work undertaken at home will be on a computer. Please complete the Online Ergonomic Self-Assessment. If specific ergonomic equipment is required, the University will do its best to provide it, however this is subject to availability and practicality in the lockdown situation we are in.

Staff should ensure they are mindful about their mental health when working from home. Establishing a workspace, a daily work routine, setting boundaries and phone or video chatting with colleagues can help. Mental health resources and tips can be found at UC & Me.

If a staff member has an accident or “near miss” they should follow the normal health and safety reporting procedures to Report an Event.

For the avoidance of doubt, staff are prohibited from taking hazardous substances (solvents, chemicals, biological agents, samples, etc) from the workplace to home or another work location.

Click to see information on the intranet regarding COVID-19 for staff 

Looking after yourself is also important, you will find information on the intranet page about ideas too.

 

 

We have a new video outlining extensions for enrolment and scholarships - check it out here:

The Postgraduate Research Office has a Learn page for communication with doctoral and master’s thesis students (> 90 points). In response to student queries and survey responses, we have established an FAQ section on the Learn site. The FAQs are updated as they change, and the information replicated for staff below. If you have any questions about your research supervision and COVID-19, please do not hesitate to contact the Postgraduate Research Office or Megan McAuliffe, Dean of Postgraduate Research (deanpgresearch@canterbury.ac.nz).

One of my milestones reports (e.g., supervisor agreements, confirmation reports, progress reports) is due soon and I'm concerned I'll miss the deadline. What can I do?

We encourage you to do your absolute best to get those milestone reports in on time. That said, we know this is a challenging time and there might be a few delays due to COVID-19 and the lockdown. If you are concerned you will miss a deadline, speak with your supervisor first. Megan will approve extensions of up to one month due to COVID-19 but, if you need longer, you'll need to formally apply.

When I am ready to submit my thesis, how will the one-month extension work? Is this something I need to apply for once a system is established or will it occur automatically?

Nope. It's all automatic. We have put this in place so it's one less thing for you to worry about. If you need more than one month, then you'll need to apply for this through the normal processes, which are found here https://www.canterbury.ac.nz/postgraduate/forms/

I work as a TA at UC on a casual contract and I use this to pay my expenses (I’m not on a scholarship). Will there be any information about assistance from UC?

If you're employed on fixed-term agreements supported by externally funded research contracts you will continue to be paid as normal through the Level 4 lockdown period.  In many cases the research will be able to carry on through the Level 4 lockdown period, in the same or modified format.  In other cases you may be asked to undertake a revised schedule of work from home through your manager, or you may be available for redeployment in critical areas in other parts of the university or community.

If you're employed by your department and not on an externally funded research contract, then you will need to speak with your head of department about what will happen. Hopefully there will be other work that you can be employed to do during the lockdown, but this will be different from department to department. If you have specific concerns please also email ucprotect@canterbury.ac.nz

If you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. Finally, we understand this is a time of uncertainty. Please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial hardship.

It is reasonable to assume postgrads who are not physically affected (ie access the labs, computers etc) by the quarantine will be as productive as before?

If you haven't been affected in some way by this then we would be concerned for you for other reasons. These are extraordinary times and it's disrupting everyone. Some will bounce back quickly whilst others will take longer to process the situation and get back into a rhythm. The Deans and many in the Postgraduate Research Office have worked through earthquakes, terror attacks and now a pandemic. Each is disruptive and extremely stressful in its own way, so we know people will react differently. We also know everyone's life circumstances are different - some of you have childcare duties, you may have a partner who needs more support, or you have a bunch of noisy flatmates. This is why we have the blanket 1 month extension so even if you need a whole month off to chill, it's there. If you are keen to get back into work, then go for it, but also be mindful that you can only run on adrenaline for so long. Breathe, take time for yourself and take care of your well-being as well as your work. If you need more time then we have a process in place in place for asking for an extension (https://www.canterbury.ac.nz/postgraduate/forms/). We will communicate with supervisors to make sure that their expectations are realistic. If you any concerned about any other COVID-19 related matter then please email ucprotect@canterbury.ac.nz.  

What should we do if we are not getting much support from supervisors e.g. not replying to emails, very few meetings? 

We have already heard some wonderful stories of supervisors assisting their postgraduate students during this time. We hope all your supervisors are doing their best to support you but also remember that they are human and have whanau to care for, their own stresses in their lives and various parts of their work/home to juggle. They might just need a few days to settle and get used to the new way of working. However, it's ok to reach out to them, say you're ready to work when they are and see what can be done whilst you're waiting for a formal supervisory meeting. If problems continue and you need some advice, please let Megan know and she’ll do her best to assist (deanpgresearch@canterbury.ac.nz).

Are UC scholarship applications being processed? 

Scholarships are still being processed - no change there - Ekant received a list of applications this morning to approve and worked with the scholarship team to make offers. Hopefully you'll be hearing soon, if you were on that list.  

Will scholarship extensions be prioritised for people who have lost access to labs/fieldwork or will they be considered fairly and equally across disciplines?

All scholarship extensions will be considered based on time of application, not on discipline. Those who have applied first will be discussed first. All will be considered fairly. Some may be trickier than others, but hopefully we can make decisions quickly so you don't need to worry about this.

What should I include in the email for the scholarship extension? Just an explanation of my situation, or approval/proof from supervisors, for instance?

Ekant's put a few ideas in the FAQ section (see our earlier FAQs below) – some indication of why you require an extension and can't work from home is needed. So, significant disruptions due to health and well-being; significant disruptions due to care responsibilities; significant disruptions due to lack of access to materials/data/labs etc. all constitute good reasons. A letter of support from your supervisor doesn't hurt if your disruption is work related - Ekant will also accept a drawing from your child to prove you have to take care of them whilst in lockdown ;)

Will PhD extensions or scholarship extensions be made longer if this shutdown goes beyond 4 weeks?

We are hoping for the best (4 weeks!) but planning for the worst. We will keep you informed of what will happen if lockdown is extended. Right now, nothing is formalised, but we will be in touch as things develop. 

Is there any deadline for making the case for a scholarship extension? 

For now, we’d like to set a deadline of 3 months to make any scholarship extension claims. If the lockdown continues past the 4 week mark we will revisit this. 

Can UC administration work with Government to get the special provision to allow doctoral students related to experimental research to work on-campus in labs?

Ian Wright, the University of Canterbury's DVC (Research), has been working hard to get the best possible results for all research students. As it stands, completion of PhD work is not an essential service and so access is restricted other than to feed study animals or other time critical processes (e.g. manage the safety of chemical reactions etc). As such, it's unlikely that access to lab space will be available during the lockdown. 

Will Ethics Committees be available to approve modifications to studies over the shutdown period?

The Ethics Committees are still processing and reviewing applications as normal—it’s just all done electronically for now. If you have questions about your ethics applications, or need to put forward an amendment, contact the Ethics Co-ordinator, Rebecca Robinson (human-ethics@canterbury.ac.nz) or by phone, +64 3 369 4588 ext: 94588. Please check the Ethics website first, as there’s lots of up-to-date information there. 

Is there any way we can receive mental health support? Can we do a zoom anxiety workshop or something or have one pre-recorded that we can watch later?

Your well-being is extremely important at this time. The Student Care Team remains open and will be working remotely, so if you’d like to talk with someone, please make an appointment using their online booking system. We also took a quick look at the UC Student Care Team website, and they have lists of existing online resources that you might find useful. There’s also a link to the Mental Health Foundation of NZ webpage – and that has a whole section on Apps, e-therapy and guided self-help

Also, UC has opened a dedicated email for all COVID-19 related issues and enquiries. If you have a question that's arisen because of COVID-19, please email ucprotect@canterbury.ac.nz in the first instance. The Postgraduate Research Office is also always willing and available to assist you, so please don't hesitate to email or call. Your health and wellbeing are our top priority. 

Also, as we noted in an earlier question, if you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. Finally, we understand this is a time of uncertainty. Please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial hardship.

I am submitting my thesis soon - have the processes for submission changed? 

No, it's business as usual for thesis submissions. All of our regular processes are still up and running and Postgraduate Research Office staff are working from home. Please note there may be some delays - for example, examiners might need extra time to review your thesis, depending on their personal and work circumstances. Feel free to contact staff in the Postgraduate Research Office (postgraduate-office@canterbury.ac.nz) if you have any questions along the way. 

My PhD oral examination is coming up soon - will it still proceed?

Yes. All oral examinations will now be held via video conferencing (UC recommends Zoom). This means all parties involved in the oral examination (PhD candidate, oral chair, supervisor, and oral examiner) participate via video conferencing from wherever they are currently located. Your oral chair will be in touch with you to schedule the oral exam. If you have any concerns or queries, please contact us at the Postgraduate Research Office: postgraduate-office@canterbury.ac.nz.

I have a scholarship - what happens to it during the COVID-19 University shutdown?

You will continue to receive your normal scholarship stipend during the shutdown. Keep working on your research and nothing will change. Talk with your supervisor about ways in which you can continue your work from home. We will NOT stop your stipend payments just because the University has shutdown. 

Can I get an extension on my scholarship because of the shutdown?

There is the possibility for a scholarship extension if you feel you have been adversely affected by the University shutdown. 

If you are receiving a University of Canterbury scholarship (such as a UC Doctoral Scholarship or UC Connect Scholarship) then please contact the scholarships office on scholarships@canterbury.ac.nz. Extensions of up to 2 months are available to students whose progress has been affected by the COVID-19 shutdown. You will need to make a case as to why you feel your work cannot progress during the shutdown - we will evaluate all students on a case by case basis. 

If you are receiving an externally funded scholarships (such as one funded by a Marsden, HRC etc) then please have your supervisor contact the Research and Innovation Office (R&I). R&I will be meeting with funders shortly to see if/what extensions are available. 

MFAT Scholarship students should contact Nina Hannuksela (nina.hannuksela@canterbury.ac.nz) and Rachel Craig (rachel.craig@canterbury.ac.nz) who can support you with your enquiries.

What sorts of things constitute a good reason for a scholarship extension?

If your work has been significantly disrupted because you cannot access lab equipment/participants or you cannot carry out your research from home, we will consider this a strong enough case for an extension. Equally, if you have childcare responsibilities and you are not able to put your child into care/school during the shutdown, we will be happy to support you. If you get unwell during this time, this also constitutes a strong case for an extension. There are other situations that may affect your progress - just give us as much information as possible and we'll do our best to support you. 

My visa is expiring soon, what do I do?

Travellers with a temporary (work, student, visitor, interim and limited) visa expiring before 1 April 2020 who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued. 

Holders of a student or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who are in New Zealand on 2 April 2020 will have their visas automatically extended to 25 September 2020. Confirmation of extensions will be emailed to all visa holders. Students were advised to check personal email address or student visa email address for these updates.  When students have received their new e-visa or interim visa they should email a copy to: student-visa@canterbury.ac.nz  to update student records. Any queries to student-visa@canterbury.ac.nz

If you have any questions you can contact: https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response

I'm stressed about my financial or living situation - who can I talk to?

The Student Care Team remains open and will be working remotely, so please make an appointment using their online booking system. Also, UC has opened a dedicated email for all COVID-19 related issues and enquiries. If you have a question that's arisen because of COVID-19, please email ucprotect@canterbury.ac.nz in the first instance. The Postgraduate Research Office is also always willing and available to assist you, so please don't hesitate to email or call. Your health and wellbeing are our top priority. 

If you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. Finally, we understand this is a time of uncertainty. Please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial hardship.

How do I get Remote Access to computer software/systems on campus from home?

As a first step, you’ll need to register for remote access – information about this can be found at: https://www.canterbury.ac.nz/its/knowledge-base/register-for-remote-access/

Ensure you follow the instructions and add your UC device number and mobile number for authentication.   

If you are still experiencing issues, you’ll need to log a request in Assyst https://assist.canterbury.ac.nz/selfservice/  or call the service desk on 95000 or 0508824843 and they will assist.

Further information can be found at:

https://www.canterbury.ac.nz/its/knowledge-base/remote-access/ or

https://www.canterbury.ac.nz/its/knowledge-base/register-for-remote-access/

I need statistical consulting help - how can I access UC's free stats consulting service?

Statistical consulting will continue; however, the team will be using Zoom to carry out stats help during the shutdown. If you'd like to access this free service or learn more about the stats consulting service, please visit their website.

Will PhD workshops be recorded/available online?

Each College will be working with their students to support them with future workshops and training. Get in touch with your supervisor and/or postgraduate co-ordinator. I do know that some will be going online and we'll be encouraging them to shared widely.  

Will you take any special steps to facilitate return of Postgrad students who are out of NZ for their fieldwork and whose family is in NZ?

We have been working with students overseas on a case-by-case basis - if you haven't been contacted then please get in touch with the postgraduate office asap so we can find a way to support you. 

 

 

For staff, students, whanau and our community, all COVID-19 related enquiries can be directed to our dedicated email ucprotect@canterbury.ac.nz

For our students, we are here to support you during this challenging time:

• For college and academic advice: contact your College Student Advisor
• For general support and advice: Student Care 
• For heath and counselling: UC Health and Counselling

We are encouraging our students to use good sources of information including

Ministry of Health

COVID-19 - Ministry of Health Unite Site

World Health Organisation

Insider’s Guide blogs for UC students about coronavirus

Specific Ministry of Health Useful Resources

Self-Isolation

Information for contact with a suspected case of COVID-19

Information for contact with a confirmed case of COVID-19

Ministry of Education Information

Ministry of Education Bulletin for Tertiary Students (Domestic)

 

A new public campaign from the Ministry of Health has commenced - Unite against COVID-19.  Find out more https://covid19.govt.nz/

From 11:59 25th March New Zealand moved to alert level 4 – Eliminate. This means that disease is not contained.  Everyone in New Zealand will be impacted:

  • People instructed to stay at home
  • Educational facilities closed
  • Businesses closed except for essential services (e.g. supermarkets, pharmacies, clinics) and lifeline utilities
  • Rationing of supplies and requisitioning of facilities
  • Travel severely limited
  • Major reprioritisation of healthcare services

Advice about self-isolation from Ministry of Health

Self-isolation means avoiding situations where you could infect other people. This means any situation where you may come in close contact with others (face to face contact closer than 1 metre for more than 15 minutes), such as social gatherings, work, school, child care/pre-school centres, university, faith-based gatherings, aged care and healthcare facilities, prisons, sports gatherings, restaurants, and all public gatherings.  Information about wellbeing during this time.

If you are unsure if you should be self-isolating, please contact Healthline for free on 0800 611 116

Click to read more Information about self-isolation.

Handling stress whilst in self-isolation tips from WHO

What do I do if I have symptoms?

The main clinical symptoms reported in this outbreak include fever, difficulty in breathing and coughing.  If you have arrived in Aotearoa New Zealand in the last month and have these symptoms, please ring the UC Health Centre on +64 3 369 4444 or contact Healthline at 0800 611 116. Healthline has translators and interpreters available 24/7 in 150 languages. It is important to mention any recent travel.

Ministry of Health resources

Facebook page

The Ministry of Health now has a Facebook page: @minhealthnz. In addition to a Twitter channel [@minhealthnz]. Facebook will be used to alert people to key updates and messaging specifically about coronavirus (COVID-19).

Immigration New Zealand Information

State of emergency declared – stay home. Government epidemic notice issued, visas extended. Most foreign travellers can no longer enter New Zealand.

The Government has decided that for a time-limited period people who meet certain requirements will be able to transit New Zealand.

The New Zealand Government has further strengthened travel restrictions, closing our border to almost all travellers from 23:59 on Thursday 19 March 2020 (NZDT).

New Zealand citizens, permanent residents, residents with valid travel conditions and their immediate family (partner or spouse, legal guardian and dependent children under the age of 24) can still come to New Zealand. Immediate family must have a valid visa or NZeTA and travel with the New Zealand citizen or resident family member on the same flight to New Zealand. 

Australian citizens and permanent residents who normally live in New Zealand can also return to New Zealand. 

Visa Information

Travellers with a temporary (work, student, visitor, interim and limited) visa expiring before 1 April 2020 who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued.

Travellers with a temporary visa due to expire between 1 April and 9 July 2020 will have their visas extended to late September. Confirmation of extensions will be emailed to all visa holders. https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response

 

Who do I contact to help me with my studies?

The UC Academic Skills Centre (ASC) offers distance students support for 1-1 appointments, some quick queries are answered here: https://www.canterbury.ac.nz/support/asc/support/

You can contact ASC by phone: +64 (03) 369 3900 or Toll Free 0800 827 748, and ask for the Academic Skills Centre or email academicskills@canterbury.ac.nz to make an appointment.

Extended hours are in place to provide greater flexibility for overseas students due to time differences. This service is provided to all students impacted by travel restrictions.  Students can also access online resources via the following links:

ASC website:    https://www.canterbury.ac.nz/support/asc/services/resources/

UCSKILLS on LEARN:    https://learn.canterbury.ac.nz/course/view.php?id=1154

Student Visa Information for students who require a new student visa

In response to the New Zealand Government escalating our Covid-19 alert system to Level 4, UC is suspending its Provider Direct Visa Application Service until further notice. 

Students that need to extend their visas due to impending expiry (or due to changing their qualifications) will need to apply for their visa directly with Immigration New Zealand.

Please note Student Services will still be available to help you with any documents you may need from UC to support your visa application. While our office may be closing, our team will still be working remotely to support students.  You can request assistance at:   student-visa@canterbury.ac.nz

As we all prepare as a nation to go into self-isolation, it’s important you look after yourselves and your whanau.  Please unite to fight COVID-19.

Here is the link to use for Immigration NZ: https://www.immigration.govt.nz/

For a Student visa application: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/full-fee-paying-student-visa

You can request assistance by emailing: student-visa@canterbury.ac.nz

Get in touch with us at iro@canterbury.ac.nz or Wechat

Where do I find information about online enrolment and using LEARN?

Information on enrolling online, uploading documents and using LEARN can all be found here

What impact will COVID-19 have on my Studentsafe Inbound University policy?

This is a very complex and evolving situation and it is recommended that you contact Studentsafe directly if you are uncertain about how this applies to you or you wish to submit a claim claims@insurancesafenz.co.nz

What if my travel to New Zealand is delayed?

If you are an interntational student impacted by COVID-19 please contact our International Team iro@canterbury.ac.nz so we can keep you fully informed. Doctoral students can contact the Dean of Postgraduate Research (deanpgresearch@canterbury.ac.nz) and their supervisors. Other postgraduates should contact the relevant College.

All events are currently on hold as we review what it means to work under a level 4 alert system.

We do look forward to connecting with you online in the first instance in the coming weeks, and in the future with open arms!

What about graduation?

Due to the evolving COVID-19 situation, we regret to advise the University of Canterbury | Te Whare Wananga o Waitaha (UC) graduation ceremonies scheduled for 7 and 9 April won’t go ahead. This decision has been made with the health and wellbeing of our graduands, staff and the wider Aotearoa community as a priority.  Qualifications will be formally conferred in absentia on either 7 or 9 April and UC will post certificates after this date. This wasn’t an easy decision. We understand that these events are the culmination of much hard work and that this is disappointing for our graduands, whanau and friends. UC will hold graduation celebrations later in the year. 

Do Not Travel Overseas At This Time

Immigration New Zealand now advise that all New Zealanders do not travel overseas at this time due to the outbreak of COVID-19, associated health risks and travel restrictions.

All UC international travel is suspended. The health and wellbeing of staff and students is our priority, and this guidance aims to minimise the risk to our staff, students and the wider community.

Recommendations for UC students currently on exchange

The situation regarding COVID-19 has escalated globally, many universities worldwide are now closing or moving classes online.

Given the rapidly escalating global situation and the increasing amount of travel restrictions worldwide, and intensive consultation with our partners, it is with great regret that UC has made the very difficult decision to suspend our exchange programmes and recall all UC outbound exchange students, effective immediately. Students on exchange have been provided with information to help them return home quickly and safely.

Visa Information

Travellers with a temporary (work, student, visitor, interim and limited) visa expiring before 1 April 2020 who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued.

Travellers with a temporary visa due to expire between 1 April and 9 July 2020 will have their visas extended to late September. Confirmation of extensions will be emailed to all visa holders. https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response

Please note that it will be difficult to enter New Zealand right now if you are not a citizen or permanent resident

The New Zealand Government has further strengthened travel restrictions, closing our border to almost all travellers from 23:59 on Thursday 19 March 2020.

New Zealand citizens, permanent residents, residents with valid travel conditions and their immediate family (partner or spouse, legal guardian and dependent children under the age of 24) can still come to New Zealand. Australian citizens and permanent residents who normally live in New Zealand can also return to New Zealand.

 

 

 

 

Last updated: Apr 2, 2020 16:10