COVID-19 (coronavirus) Information

Dr Victoria Price & Dr Jane Scott from the UC Health Centre share more practical and simple tips that can help you alleviate stress at this time. Find more wellbeing information at UC's wellbeing hub.

At UC we strive to create a campus (even a virtual one) culture of belonging, understanding, inclusiveness and caring. Any signs of discrimination surrounding a virus that doesn’t discriminate on race or religion will not be tolerated. Email ucprotect@canterbury.ac.nz

The Government has extended the alert levels – Auckland will stay at Alert Level 3 and the rest of Aotearoa New Zealand will stay at Alert Level 2 until 11.59pm Wednesday 26 August.

All students and staff can continue to focus on teaching and learning. We’ve got a week to go until classes finish, so we’re nearly there.

What this means for UC is outlined below and we will continue to keep you updated as more information is made available. Send any questions to ucprotect@canterbury.ac.nz.

UC campus and student accommodation will remain open.

Teaching and learning

  • Learn sites are the main place for updates and detailed course information.
  • Lectures will continue online.
  • Labs, tutorials, workshops and small specialist classes under 100 people will continue with physical distancing. In some circumstances face coverings may be required. If this is the case we can provide coverings to any students who haven’t brought their own.
  • Tests will go ahead with physical distancing.
  • Assessments due during this period will not change.
  • Application forms for special consideration for COVID-19 reasons can be found here.

Libraries and common spaces will remain open with the following restrictions

  • The 1 metre physical distancing rule will be strictly enforced in the Central Library and access will be limited to 700 people.
  • Everyone entering the library must scan the COVID QR code on display and scan their Canterbury Card (to enable us to track numbers).
  • The RecCentre will remain open with reduced class sizes. Book your place via the RecCentre app.
  • Cafes and food outlets remain open with physical distancing.
  • Additional cleaning of UC premises has commenced again at Alert Level 2.

Location tracking

  • UC is required by the Government to implement processes for location tracking so contact tracing can take place if there is a confirmed COVID-19 case in our community.
  • You are required to scan either your Canterbury Card or the government app QR codes on display with your mobile phone when entering buildings and spaces around campus.

Health and wellbeing

  • All student care teams are available visit https://www.canterbury.ac.nz/support/health/
  • Please call the Health Centre prior to your appointment. The Health Centre will not take walk-in appointments.
  • The At Risk Student Register has been reactivated to students to update their details.
  • Staff, if you need to work from home for health reasons, please discuss this with your manager.

The key principles for Alert Level 2 are to:

  • Practice good hand hygiene.
  • Sneeze and cough into your elbow.
  • Stay home if you are sick.
  • Physical distance where possible.
  • Consider wearing a face covering in places where you can’t physically distance.
  • Track your location via the government app, NZ COVID tracer.
  • If you have symptoms of cold or flu call Healthline 0800 611 116 and get advice about being tested.

More information

Visit UC’s COVID webpage for information about cleaning on campus, risk registers, wearing face coverings and financial support.

We have done this before, and we will get through this together.

Kia kaha, kia maia, kia manawanui | Be strong, be brave, be steadfast.

 

Cleaning

Additional cleaning of UC premises has commenced again at Alert Level 2. All touch points, surfaces and toilet areas are being sanitised daily and Germshield continues to be used. Lecture rooms and common areas are being regularly fogged (deep clean) and extra day cleaning teams have been employed to service and sanitise toilet areas during the day in high use areas. 

Cleaning Schedule

Cleaning Schedule: 1 (Toilets, changing rooms and Showers)

• Toilets, urinals and hand wash basins will be cleaned and sanitised every day using hospital grade sanitiser.
• Floors will be mopped using a disinfectant on daily basis.
• Replenish toilet paper, hand soap and roller towels to ensure adequate supplies until next service.
• Sanitise the toilet paper, had soap, roller towel dispensers, vanity units and sanitary bins.
• Scrub and sanitise the showers on daily basis.
• Toilets in the operational areas will be cleaned and sanitised during the day at regular intervals and also the supplies replenished as required.
• All the high touch points like door handles, taps etc. will be sanitised as high priority.

Cleaning schedule: 2 (Kitchens/ tea rooms/ Heat& Eat areas)
• Kitchens and tea rooms to be cleaned and sanitised on daily.
• Hard floor surfaces mopped using a disinfectant.
• Rubbish cleared daily.
• All the high touch points to be sanitised with a hospital grade sanitiser daily.
• All the student Heat & Eat areas will be cleaned every day in the mornings and also will be cleaned and sanitised at regular intervals throughout the day.
• Tea towels and hand towels replaced daily.

Note- Please wash your hands only in the washroom areas before using the kitchen to maintain the hygiene in the kitchen premises.

Cleaning Schedule: 3 (Computer labs)
• All the floors Vacuumed daily using a vacuum with the HEPA filter.
• All the surfaces will be sanitised daily using a hospital grade sanitiser.
• High touch points like door handles, door panels and light switches, etc. will be sanitised daily.

Note – Cleaners will be sanitising keyboards and mice only in shared computer labs each morning during alert level 2.

Cleaning Schedule: 4 (Meeting rooms/ board rooms, staff lounges, Tutorial rooms)
• Meeting room, tutorial room tables and surfaces will be sanitised every day.
• All the carpeted floors Vacuumed using a vacuum with the HEPA filter and hard floors will be mopped using a disinfectant on daily basis.
• Rubbish cleared daily.
• High touch points like door handles will be sanitised daily.

Cleaning Schedule: 5 (Reception areas, corridors, foyers, waiting rooms, lifts, stairs and entrances)
• Rubbish cleared daily.
• All the carpeted floors Vacuumed using a vacuum with the HEPA filter and hard floors will be mopped using a disinfectant on daily basis.
• All the reception area surfaces, touch points, tables will be sanitised daily.
• Stairs will be mopped and the handrails will be sanitised daily.
• Lift buttons and high touch points in the lifts will be sanitised every day.
• All the entrance door handles and any other high touch points in the corridors will be sanitised every day using hospital grade sanitiser.

Cleaning schedule: 6 (Offices)
• All the carpeted floors Vacuumed using a vacuum with the HEPA filter weekly.
• Rubbish will be cleared as per the schedule clean.
• Personal desks will be sanitised using a hospital grade sanitiser during the scheduled clean if the users have cleared the desks for cleaners.
• All the high touch points like door handles, switch boards etc. will be sanitised during the scheduled clean.

Cleaning schedule: 7 (PC1, PC2 Labs& Workshops)
• Cleaners will only maintain the floors.
• All the floor areas will be mopped using a disinfectant daily.
• Lab owners are responsible for the maintenance of hygiene and sanitisation of work benches and touch points.
• Cleaners do not empty Lab rubbish bins. Lab technicians to arrange that.

If you are in self-isolation or going into self-isolation for any of the following reasons, please complete the relevant form below, so UC can support you during this time:

  • Have a confirmed case of COVID-19
  • Had close contact with a suspected OR confirmed COVID-19 case
  • Recently arrived from overseas
  • Immune system compromised
  • Symptomatic/Unwell
Please note these forms are not intended for those who have been instructed to stay at home as a consequence of the Level 4 activation announced by the Government on 23 March.
It is important to note that the Ministry of Health manages all contact tracing, and UC assists only if asked. Information provided in these forms is kept private, and is used for UC support purposes.

Transport

If there is a need to transport anyone with COVID-19 symptoms for testing from UC premises, you can use the dedicated UC Van. Ring Security to arrange: 0800 823 637.  Please also make sure they have filled out a self-isolation registration form (above).

If you are at home and would like support from UC, please contact UCprotect@canterbury.ac.nz or phone 0800 827 748 or 03 366 3999.

Registration form – students at higher risk of severe illness

The Student At-Risk Register has been reactivated. The At-Risk Register is for students with health concerns who are at  higher risk of severe illness from COVID-19 and/or living with people with health concerns that increases their vulnerability to COVID-19.  

  • If you have previously registered and the information is correct there is no action as we still have your details.
  • If you are already on the register but the information is not correct please update
  • If you are not registered and you have a health concern (or living with/caring for someone with health concerns) that meets the criteria please register here

How to apply for Financial Difficulties support

We understand that the COVID-19 situation is an unusually difficult time for everyone. If you are experiencing financial difficulties that will have an impact on your studies, you may be eligible for financial support.

Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. 

Finally, we understand this is a time of uncertainty and we are here for you to talk to. We are offering consultations online, so please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial difficulties.

Special Consideration Process

Students who are experiencing particular challenges as a result of COVID-19 may apply for Special Consideration here

Wage Subsidy (domestic and international students)

Students (including International students) who are legally entitled to work and are employed by a New Zealand employer can be covered by the wage subsidy. The subsidy covers employees who are working part-time, or on a causal or contract basis. Please note that as the subsidy is paid to employers, the subsidy does not cover international or domestic students who were not in employment prior to COVID-19. A useful link to the details of the policy is:

https://www.workandincome.govt.nz/products/a-z-benefits/covid-19-support.html

Find out more information about government income relief support for students.

Finally, you might also find this link helpful https://www.studylink.govt.nz/in-study/urgent-costs/index.html

Kia kaha, kia maia, kia manawanui | Be strong, be brave, be steadfast.

IT Assistance

All key information can be found on the ITS Website - https://www.canterbury.ac.nz/its/ - Staff TAB

If you need any advice or help refer to the ITS Website, if your request is urgent please call the ITS Service Desk on ext 95000.

Assistance with work from home set-up

Your health, safety and wellbeing is the University’s primary focus. In order to support you effectively whilst working from home, and in particular supporting our essential online teaching and learning programmes, please connect with your manager to ensure your work set-up is well placed to support you. Our experience during the previous lockdown was that its best to be prepared - think headsets, stand up desks, mulitple monitors, monitor stands, chairs, printers etc. 

The Incident Management Team have a process to handle requests from staff that may need additional equipment to sustain working from home in the coming weeks.  If, after discussing with your line manager it is agreed that additional equipment would be helpful, please email ucprotect@canterbury.ac.nz and we will triage your requirements. During lockdown desks and other larger items of furniture cannot be provided. We are not resourced enough to collect items from offices so if there is a critical item that is required while we are in Level 3 please modify (scale back) and submit the Request for One-off Teaching and Research Activity on Campus form. Desktop computers must not be removed from campus.

We may be unable to provide requested equipment to home depending upon the nature of work in relation to supporting teaching and learning, the size of the equipment requested and the accessibility of the equipment being requested and the health and safety requirements associated with getting it to you. 

Workspace and Health and Safety (from Protocol: Working from Home)

Work from home must be in a space appropriate to the nature of the work and meet health and safety requirements given the home working environment is subject to the same health and safety legislation as the University campus.

Staff should ensure they take breaks, both from the computer and to have meals. 

Given the current circumstances with COVID-19 and recommendation around physical distancing, staff are strongly advised not to meet face to face with colleagues in their homes or other off campus venues.

Most work undertaken at home will be on a computer. Please complete the Online Ergonomic Self-Assessment. If specific ergonomic equipment is required, the University will do its best to provide it, however this is subject to availability and practicality in the lockdown situation we are in.

Staff should ensure they are mindful about their mental health when working from home. Establishing a workspace, a daily work routine, setting boundaries and phone or video chatting with colleagues can help. Mental health resources and tips can be found at UC & Me.

If a staff member has an accident or “near miss” they should follow the normal health and safety reporting procedures to Report an Event.

For the avoidance of doubt, staff are prohibited from taking hazardous substances (solvents, chemicals, biological agents, samples, etc) from the workplace to home or another work location.

Office supplies

Even working from home we should follow the normal purchase procedures as much as possible.  This involves raising a requisition through your Buyer and using a Purchase Order. New suppliers will be required to complete a supplier set up form. Most purchases will follow this route. 

SMALL items of office supplies may be purchased by individual staff and a reimbursement claim submitted with receipts.  Please confirm purchases with your manager first.

In the event of an emergency purchase being required, confirm the purchase with your Manager, then contact Procurement who have the relationships with our suppliers and may be able to organise special terms. P Cards can only be used in an emergency if there is no existing supplier relationship that can provide the necessary item or service. Check Unimarket for existing suppliers or contact Procurement.

The University is a large organisation and has the support of the Government.  There is no risk to suppliers not being paid.  Generally, our terms are payment 20th of the month following the month of receipt of invoice. Do not agree to payment in advance without consulting Procurement.

A reminder about purchasing and good governance.

How do I register for Remote Access?

  1. Must register for Remote access – watch the video 
  2. When at home use off campus staff and visitor 
  3. You desktop computer power must remain on in order to user Remote Access to your desktop.

If you have IT assets at home, please register the asset IDs with your Manager.

If you need any advice or help refer to the ITS Website, if urgent then please call the ITS Service Desk on x95000.

UC Provided Staff Mobiles (data)

If you have a UC mobile phone and you are getting data warnings, don't panic.  The IT team have worked with our provider to ensure that our pool is large enough to manage these increases during this time.

If you have a need for a device, are missing software or have connectivity issues we will now ask you to log an Assyst ticket with IT by following the link here (log in with your username; e.g. “ekt23”): https://assist.canterbury.ac.nz/selfservice/application.jsp#serviceOfferings/165

Please provide as much context as possible as this will help IT.

If you need assistance filling out that form, or indeed, with any other tech-related questions, the IT Help Desk are willing and able to assist; contact them at 0508 UC IT HELP (0508 824 843)or +64 3 369 5000 during normal business hours. This is a service available for students, even if you are not on-campus! 

Study related

Q: What extra help is available to help me study on-line this semester?

UC has a range of support services to help you with your studies: 

  • Student Care Advisors - provide practical advice for your well being and success as a UC student - studentcare@canterbury.ac.nz
  • Academic Skills Centre / Pokapu Pukenga Ako - free advisory service and resource hub to help you improve your writing and study strategies - academicskills@canterbury.ac.nz
  • Equity and Diversity Services - provide a range of supports for students with disabilities - eds@canterbury.ac.nz
  • College Student Advisors - please liaise with your college advisor
  • UCSA Student Advocate - provide advice on your situation, future options and provide support on navigating the university system help@ucsa.org.nz 
  • There are also numerous resources to help you with your study in LEARN

If you are experiencing particular difficulties adjusting to learning in the online environment, it’s important to reach out to your course coordinators and let them know.  UC has also produced a quick guide to help all students become more familiar with learning online. 

Q: I feel anxious about the new way of learning - What should I do?

Transitioning to an online learning format is unexpected for most students, and you are definitely not alone. Here are some tips that might help you manage the new learning environment:

  • Stay connected with tutors and lecturers.
  • Set a good daily routine. This will help organise your day.
  • Use a wall calendar to map out assessment schedules, or set events in your phone calendar to help remind you when you have due dates.
  • Set aside personal time each day; do something you enjoy or simply take it easy and chill.
  • Take regular breaks throughout the day.
  • Stay active - take a short walk, zumba in your room, or yoga…whatever suits you. There are many free exercise activities available online, including those from UC Rec & Sport
  • Replenish your body and keep a balanced diet. 
  • Have a good sleep routine.
  • Reach out - We acknowledge that we are all in this situation but the impact is not the same for everyone. Let us know how we could help you through this time. 

General Support

Q: Who can I talk to if I have questions about my study and life in New Zealand in general?

Your health and well-being are extremely important at this time. The Student Care Team is your international support team and remains open and working remotely. If you would like to talk with someone, please make an appointment using their online booking system. The UC Student Care Team website also has lists of existing online resources that you might find useful. One particular link is to the Mental Health Foundation of NZ webpage – it has a whole section on Apps, e-therapy and guided self-help

UC also has a dedicated email address for all COVID-19 related issues and enquiries. If you have a question that has arisen because of COVID-19, please email ucprotect@canterbury.ac.nz in the first instance. 

Financial Support

Financial Hardship

There are a number of financial hardship support mechanisms provided by UC and the UCSA. These support are design to help with immediate, short-term emergencies/unexpected costs, and they can not be used for tuition fees. Applicants will need to provide evidence to support their hardship applications. In general, one needs to have less than $1000 in the bank to qualify as having hardship.

Education New Zealand (ENZ) has established an International Student Hardship Fund in response to the COVID-19. This means that the University can apply to ENZ for support if all available resources are exhausted. Individual students can not apply to the grant directly.

Please note that all international students are required to provide proof of funds to Immigration New Zealand when applying for a student visa. If you have been granted a student visa for a year and have provided financial documents to Immigration to prove your financial capability, you will need to explain the reasons for seeking hardship support at this point in time.

Examples of hardship:

-          You are on a tight budget and have an unexpected dental bill to pay

-          You rely on regular money transfer from home & COVID-19 disrupted the immediate transfer schedule

What is not regarded as hardship:

-          Perceived loss of income due to not being able to get a job

-          Failing courses and having to pay fees to repeat them

If you are unsure about whether your circumstances fit with the description above, please contact UCSA Welfare & Advocacy Team in the first instance. We appreciate that all international students would feel impacted by COVID-19 in their unique ways. However, it is important to remember that these funds are established to protect and care for the most vulnerable and most affected students.

Q: I’m financially struggling - what can I do?

If you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. Please contact the UCSA Advocacy & Welfare team in the first instance to discuss your situation. UCSA Advocates will assess your circumstances and may make further referral to Student Care if your situation fits the criteria for International Student Welfare Fund.  

The New Zealand Ministry of Education provides information here. Please don’t be too proud to ask for help. These are difficult times and these organisations are here to help you.

Q: I’ve lost my job due to COVID-19. Is there anything to supplement my lost income?

Students (including International students) who are legally entitled to work and are employed by a New Zealand employer can be covered by the wage subsidy. The subsidy covers employees who are working part-time, or on a causal or contract basis. Please note that as the subsidy is paid to employers, the subsidy does not cover international or domestic students who were not in employment prior to COVID-19. A useful link to the details of the policy is available here.   

Health and Insurance

Q: What are the symptoms of COVID-19?

The following information is from the Ministry of Health.
The symptoms of COVID-19 are one or more of the following:

  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath.
  • sore throat
  • sneezing and runny nose 
  • temporary loss of smell 

These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention. Symptoms take up to 14 days to show after a person has been infected. A person can pass on the virus to others before they know they have it - from up to two days before symptoms develop.

If you have these symptoms, please telephone Healthline (for free) on 0800 358 5453 or your doctor immediately.

Q: How do I get a test for COVID-19?

If you are concerned about any COVID-19 symptoms you are experiencing, please immediately contact Healthline (for free) on 0800 358 5453 or call your doctor in New Zealand.

According to the Canterbury District Health Board (CDHB), a referral from your doctor or from Healthline is necessary to be tested at a Community Based Assessment Centre (CBAC). If you do not have a referral, you will not be tested at a CBAC, so you must first ring Healthline (0800 358 5453) or your doctor.

No on-demand or drop-in COVID-19 testing is being carried out at Christchurch Hospital.

Q: How much will a COVID-19 test cost?

A consultation that results in a referral for COVID-19 testing, the test itself and any follow up if the test result is positive, is covered under public health funding.

If you are under the care of  UC Health and if the test comes back negative, then you are responsible to pay for any ongoing care (but the initial consultation and the test still remains free) – whether your insurance covers this is up to the insurance to determine. UC Health will invoice you their normal fee.

If the initial consultation does not warrant a COVID-19 test, then UC Health will bulk bill Studentsafe (or the student will pay if they have another insurer).

 Q: Insurance – things to know about COVID-19 related claims

Pandemics are usually excluded from insurance policies. The University preferred provider (Studentsafe/Allianz) has issued a statement previously stating that policies purchased after 30 January this year are purchased with awareness of COVID-19, hence the insurance company won’t pay any claim that is caused by, or in any way connected with this event for policies purchased after this date.  It is recommended, however, that you do submit a claim for medical and medical repatriation costs if your insurance policy was purchased prior to 30 January 2020. 

The exclusion clause is imposed by the insurer and is outside the University’s control. However, as COVID-19 is a notifiable disease, it is expected that the key medical costs associated with the disease would be covered through the public healthcare. For more information, please see the Ministry of Health website.

Visas

Q: I want to drop down to two courses this semester - will this affect my visa?

In the first instance, please contact the Student Care Team (studentcare@canterbury.ac.nz) to discuss your personal circumstances. Immigration New Zealand requires a minimum of three courses to qualify for a student visa. At this stage Immigration has not changed this requirement for student visa holders. 

For information regarding Immigration New Zealand’s response in relation to COVID-19 please see Student visa COVID-19 information.Please be aware that the response time might be affected due to the lockdown.

We also suggest you discuss changes to your courses with your course coordinators. 

Q: I have applied for my student visa in New Zealand but haven’t received a decision yet. 

Holders of a work, student, visitor, limited or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who were in New Zealand on 2 April 2020 will have their visas automatically extended to 25 September 2020. Confirmation of extensions will be emailed from INZ to all visa holders.

If your visa has been extended you should have received a confirmation email from Immigration New Zealand. They would have used the most recent email address that you provided.  You can confirm your visa expiry date by checking the Visa Verification Service on the INZ website

Travel-Related

Q: When can my family come to join/visit me in NZ?

We appreciate your desire to be reunited with your family. However, travelling involves health risks to your family members, yourself, and potentially the New Zealand public. There are also practical limitations such as the travel restrictions imposed by governments. 

Immigration New Zealand has issued statements relating to visa application and travel. You can see updated information here

Q: How should I arrange travel home?

We appreciate the uncertainty that you may be feeling at this time. 

The New Zealand border is currently closed to almost all travellers to help stop the spread of COVID-19. The travel ban applies to all arrivals into New Zealand whether it is by air or sea. Find out the latest about travel here https://safetravel.govt.nz/about-our-advisories

If you are considering traveling home, please contact your embassy or consulate general’s office and register your details with them. This means that you will receive the most updated travel and border restriction information from your home government. This also means that if your government has organised flights for its citizens to return home, you will be notified. 

Please be aware that once you return home, you will need to wait until the border restriction is lifted in both countries in order to return to New Zealand. 

The above information is true and accurate as of 24/4/2020, 3:30PM. 

We acknowledge that this is not an exhaustive list of responses to the questions that you have. We are working to respond to all questions and concerns as soon as we can

Exam Information

1. Are all exams open book? If closed book - what does this ACTUALLY mean in an online context. 

The most important thing is to check your Learn site for specific information about your assessments and to ask your course coordinator in the first instance. There are no ‘bad’ or ‘obvious’ questions. The most important thing is you know what to expect going into the exam.

In the meantime, typically a ‘closed-book’ exam or quiz is one in which you are expected to answer without the help of aids such as your course materials. Some test and exams may be running on the honour system. That is, you acknowledge it is your own work and that you are following what is asked of the examiner. In other cases, the test may be such that you would not have time to complete it if you had to look up the answers. 

2. What do I do if I experience technical difficulties during an exam? (i.e WiFi failure, computer crash)

Again, please check your Learn site before the test/exam as course coordinators will provide advice about who to contact and what to do in the event of a technical problem. And remember, this is a scenario out of your control so don’t panic! There will be ways that course coordinators can deal with this and it depends on the nature of the assessment you are doing.

The ITS and eLearning teams will be monitoring all systems used for assessment. If an issue is identified with any of our IT systems, for example UC Learn, we will provide an update on the ITS Website. https://status.canterbury.ac.nz/. We will also send a message via the UC Student Blog.

And, if your connection does drop part way through a test/exam

Quizzes on Learn save when you click to go to the next page. Both Learn and the assessment server keep sessions for 2 hours, meaning that you can get back to where you were as long as you don’t close your browser. If you experience an issue whilst taking an assessment please advise the key contact person noted above immediately.

3. What do I do if there is an error on my exam?

If you think you have found an error in the test or exam paper, keep going and do your best. If you cannot answer it due to the error – write a short note that to the course coordinator either in the test (if that is possible) or email separately.

4. Am I able to access UC facilities (computer labs, campus WiFi) to sit my exam?

Yes – a booking system is now available for you to book a space to come on campus to do your online text/exam.  There will be a mixture of quiet spaces where you can bring your own laptop or suitable device, and computer room spaces. You will need to indicate whether you need a computer on the booking form

5. What can I do if I suspect a class mate is planning to cheat or has cheated?

If you feel it is safe to do so then talk to your class mate(s).  Remind them that UC takes cheating and plagiarism seriously and if caught cheating more than once, a student’s enrolment at UC may be terminated.   By discussing this the student who has/allegedly cheated may realise it’s not worth the risk. You could refer them to this post: https://blogs.canterbury.ac.nz/insiders/2020/04/30/academic-integrity-is-important-in-being-a-successful-student/

If caught, cheating can also have repercussions beyond the University. For example, some professional bodies (such as Law, Engineering, Teaching, Social Work, etc) may contact the University for a character assessment when considering admission to their professional body.

You can also remind your class mate(s) that there are other options such as asking the lecturer for an extension, or applying for Special Consideration if they are feeling stressed due to factors external to their studies.  Another source of support is to encourage the friend to speak to a counsellor or UC Student Care.

Finally, if you continue to suspect someone of cheating, then you should tell the course coordinator, Head of Department/School, or report it through our online anonymous reporting toolReport IT.   

Students who obtain degrees through cheating devalue all UC degrees and this impinges on the reputation of this University. Cheating and Plagiarism are not welcome at UC, are viewed very dimly in academia, plus it is not fair to those honest and hardworking students when others take short cuts and act dishonestly.

6. I feel like due to the circumstances my exam performance was impaired - what are my options? 

We understand that all students are completing assessments in unfamiliar conditions this semester so mild impairment is already being taken into consideration in the marking and moderation processes. If you experience a specific difficulty or are impaired for health or other reasons then please use the Special Considerations process.

Learning Online

Q: What extra help is available to help me study on-line this semester? 

UC has a range of support services to help you with your studies:

  • Student Care Advisors - provide practical advice for your well being and success as a UC student - studentcare@canterbury.ac.nz
  • Academic Skills Centre / Pokapu Pukenga Ako - free advisory service and resource hub to help you improve your writing and study strategies - academicskills@canterbury.ac.nz
  • Maori Student Support - there are a wide range of supports in place for Maori students
  • Pasifika Student Support - the Pacific Development Team support Pacific students at UC
  • UC Library - the library continues to have a range of supports and services for students 
  • Equity and Disability Services - provide a range of supports for students with disabilities - eds@canterbury.ac.nz
  • College Student Advisors - please liaise with your college advisor
  • UCSA Student Advocate - provide advice on your situation, future options, and provide support on navigating the university system help@ucsa.org.nz 
  • There are also numerous resources to help you with your study in LEARN

If you are experiencing particular difficulties adjusting to learning in the online environment, it’s important to reach out to your course coordinators and let them know.  UC has also produced a quick guide to help all students become more familiar with learning online. 

Q: How can I adjust to the new way of learning?

Transitioning to an online learning format is unexpected for most students, and you are definitely not alone. Here are some tips that might help you manage the new learning environment:

  • Stay regularly connected with tutors and lecturers.
  • Check in with LEARN regularly. LEARN is your new virtual ‘classroom’. 
  • Set a good daily routine. This will help organise your day.
  • Use a wall calendar to map out assessment schedules, or set events in your phone calendar to help remind you when you have due dates.
  • Take regular breaks throughout the day.
  • Reach out - We acknowledge that we are all in this situation but the impact is not the same for everyone. Let us know how we can help.

Q: My computer is not fast/powerful/new enough to do the work required.

If you are currently located within New Zealand, UC may be able to provide devices for loan if significant need is displayed; please fill out form here: https://canterbury.qualtrics.com/jfe/form/SV_6W3wmJU7yrbFmzb

Q: I have concerns about my internet access for online study.

If you are currently located within New Zealand, UC may be able to provide assistance with internet issues if significant need is displayed; please fill out form here: https://canterbury.qualtrics.com/jfe/form/SV_6W3wmJU7yrbFmzb

Q: I am unable to access the software required for my courses.

IT have compiled a list of software resources and how to access them here. If you need help with something not listed, you can log an Assyst Ticket, or talk with your course coordinator.

Q: How do I access physical resources such as printing and stationery during these times?

The University Bookshop is open for sales and can help students with educational needs (including the provision of paper).  Please email ubs@ubscan.co.nz; the team is present in store each day from 8.30am to 12.30pm.  They can also be contacted by telephone at 0800 827 266.   Free shipping is available within New Zealand.

At Alert Level 2 the UC Library is open, and it will be possible for students to get back onto campus and access resources from the Library, such as printers. 

Assessment

Q: My Internet connection is unreliable.  What if something happens with the connection during my assessments? 

If you experience a problem submitting an assessment item (including your exams) please contact your course coordinator (or nominated person) immediately. Be very clear about what happened. It may be possible for you to re-start the test or receive a time extension, or submit your assessment item by an alternative submission (e.g. via email). You can contact Student Care for support if you would like an advisor to talk to the lecturer on your behalf.  

IT are here to provide support to help with password resets, unlocking accounts and general IT support. The contact number is 0508 824 842 / 03 369 5000 (extn 95000)

Here are some useful tips to help you prepare for the online assessments:

  • Check your course folders/announcements on LEARN - these pages will provide important exam/assessment instructions. In general your course coordinator should have provided you with instructions about what to do should you encounter technical issues.
  • Carefully review the  ‘Online assessment checklist: Preparing for online assessment’ document ahead of time
  • Have a list of people (eg. course coordinators, support services, IT) that you could contact should something unexpected happened
  • If you are completing an exam in Microsoft Word, files are normally Auto Saved; you may need to restart Word to recover your work. If you need help with this, see here. If there is no auto save then please speak to your Course Coordinator to see if you can be granted an extension of time to complete the exam.  

The Insiders Guide also has a useful online assessment checklist

Q: Is it possible to get extra time to complete an assessment item? 

Time extensions are not automatically granted. In the first instance we encourage you to speak to your course coordinator(s) if you need extra time to complete an assessment item(s) (i.e. an online assignment, test or quiz).  Course coordinators have been asked to be flexible and open to granting extensions, or providing alternative online assessments where possible. If a time extension is not possible, then you can apply for a Special Consideration.

Q: When can I withdraw from a course without academic penalty?

The final date to withdraw from

  • Semester 1 2020 courses (without a fee refund) has been extended from 8 May 2020 to 29 May 2020; and
  • For CUP/20B1 Bridging courses (both (C) and (D) occurences) (without a fee refund) has been extended from 1 May 2020 to 22 May 2020.

If you wish to withdraw from a course(s) we would encourage you to speak to the Student Care team (studentcare@canterbury.ac.nz), one of the student advisors from your College or one of the CUP Student Advisors in the first instance. They will be able to discuss options with you to help you succeed in your course, which may include extensions to help you submit assessment items, and/or alternative forms of assessment.  We really do want to help you succeed academically and it's important you speak to us.

When you withdraw from a course a WD will appear on your transcript.  This does not result in an academic penalty (i.e. you have not failed the course) and your GPA is not impacted.  You can apply to withdraw from a course through your myUC account or via contacting the UC Contact Centre.

Q: What is UC doing to ensure students don't get away with cheating? 

For some students, there may be increased temptation to cheat and engage in dishonest academic practices such as:

  • Plagiarism/Self-plagiarism – using someone’s ideas and information without acknowledging them as the source or self-plagiarism where someone attempts to submit their own writing to two different assessments to gain credit twice;
  • Collusion – copying the work of someone else or allowing someone else to copy your work without disclosing this with the intent to deceive;
  • Impersonating/Ghost writing – having another person or commercial organisation impersonate you and complete an assessment item on your behalf; and/or
  • Fabrication – ‘inventing’ data for example in a lab report or from a publication.

Cheating and academic dishonesty will not be tolerated at UC.  We are committed to upholding the principles of academic integrity, especially in an online teaching environment, and UC has ways to identify dishonest practices, such as the use of Turnitin. 

If a student is suspected of engaging in a dishonest academic practice, this will be thoroughly investigated by either a Head of School/Department or a University Proctor. This could ultimately result in disciplinary action being taken against you, such as receiving a fine or being suspended/expelled from your studies. 

If you are struggling with any assessment item, please speak to your course coordinator or the Academic Skills Centre/Pokapu Pukenga Ako who will be happy to help you.

You can learn more by reading UC’s Academic Integrity Guidance for Staff and Students. 

Special Consideration

Q: I have missed an assessment or a test, or I feel my performance is not as good as it could have been; is there anything I can do?

We would strongly encourage all students to ‘have a go and do your best’ and complete your assessment items.  If you have concerns speak to your course coordinator and/or The Academic Skills Centre, as well as looking on LEARN for tips to help you study.

If you have done the above, and do not feel like your situation has been resolved,  or feel you are in an extraordinary situation, please review the guidance and process for Special Considerations.

Q: When can I apply for a Special Consideration for exams and assessments?

During the period of online learning for Semester 1 2020, students can apply for a Special Consideration for all assessment items, regardless of the percentage weighting.  

Q: If I apply for a Special Consideration, will my grade change?

Adjustment of grades under the Special Consideration Policy requires you to have completed sufficient prior assessment. This is needed for evidence upon which a final course grade can be awarded.  It is unlikely that a Special Consideration application would result in a change of grade.  If you are unable to complete any assessment items you may be better to withdraw from the course.  

A Pass/Fail grade may be awarded if there is insufficient evidence for a grade, where the course coordinator has determined that you have achieved the learning outcomes of the course.

Q: Is it possible to have a pass/fail grade instead of a letter grade? I'm worried about my grades affecting my future prospects, like postgrad study.

If you apply for a Special Consideration on COVID-19 related grounds you may be awarded a Pass/Fail grade for a course where it is deemed that you have met the learning outcomes of the course but there is insufficient evidence to determine a specific grade. 

Q: What kind of supporting documents would I need for COVID-19 Special Considerations?

Whilst ordinarily a Special Consideration application does require supporting evidence, we understand that due to COVID-19 restrictions, it may be very difficult for you to provide supporting evidence at this time.  We also appreciate that for many of our international students, it may be difficult for you to have any evidence provided in another language translated into English.

For COVID-19 related Special Considerations, it is not necessary for you to provide any evidence.  Instead please provide a detailed description of the reason for your application as part of the application (there is a box where this information can be provided on the application form).  

For non-COVID-19 related Special Considerations, where possible, please provide some evidence (i.e. an email from a doctor or evidence of a digital prescription) but if this is not possible, please submit an application regardless. Please note if you are not able to provide any evidence at this time, your Special Consideration application will not be prejudiced.  

For further information about submitting a Special Consideration application, please look here

Q: Is it possible to have a pass/fail grade instead of a letter grade? I'm worried about my grades affecting my future prospects, like postgrad study.

If you apply for a Special Consideration on COVID-19 related grounds you may be awarded a Pass/Fail grade for a course where it is deemed that you have met the learning outcomes of the course but there is insufficient evidence to determine a specific grade. The covid-19 related Assessment procedures can be found here.

The above information is true and accurate as of 28/4/2020, 4:30PM. 

We acknowledge that this is not an exhaustive list of responses to the questions that you have. We are working to respond to all questions and concerns as soon as we can.

 

See below a video outlining extensions for enrolment and scholarships - check it out here:

The Postgraduate Research Office has a Learn page for communication with doctoral and master’s thesis students (> 90 points). In response to student queries and survey responses, we have established an FAQ section on the Learn site. The FAQs are updated as they change, and abridged versions of that information provided for staff below. If you have any questions about your research supervision and COVID-19, please do not hesitate to contact the Postgraduate Research Office or Megan McAuliffe, Dean of Postgraduate Research (deanpgresearch@canterbury.ac.nz).  If you have queries about access to campus please speak with your supervisor.

Prospective Research Students

I am an international student intending to commence my postgraduate research degree at UC soon. How might COVID-19 affect this?

For those students hoping to commence postgraduate studies in 2020, please note that the New Zealand government have put in place temporary COVID-19 border restrictions. For incoming international students, this means that you will not be able to travel to NZ at this time. If you do not have a current student visa, and you are not already resident in New Zealand, unfortunately you will be unable to enrol at present. We will update this information as the situation changes.

If you have a current student visa but are not resident in New Zealand, then a remote start may be possible. You should discuss this with your proposed supervisor in the first instance. If your proposed supervisor and Head of Department/School are supportive of a remote start, then you should contact the Dean of Postgraduate Research for further information and approval.  

For up-to-date information regarding COVID-19, immigration, and travel to NZ please see: https://www.immigration.govt.nz/about-us/covid-19 . In the meantime, we suggest you do not make travels plans at present.

I am a NZ citizen or resident intending to commence my postgraduate research degree at UC soon. How might COVID-19 affect this?

Currently, COVID-19 does not affect the enrolment or commencement of postgraduate research degrees for NZ citizens or residents. In most instances this can be completed online. However, prospective students should discuss their proposed research topic with their supervisor to determine if any adjustments in focus or scope may been needed during this extraordinary time.

Current Postgraduate Research Students

Due dates, submissions and examinations

One of my milestones reports (e.g., supervisor agreements, confirmation reports, progress reports) is due soon and I'm concerned I'll miss the deadline. What can I do?

We encourage students to do their absolute best to submit milestone reports on time. That said, we know this is a challenging time and there might be a few delays due to COVID-19 and the lockdown. If students are concerned they will miss a deadline, they are encouraged to speak with their supervisor/s first. The Dean will approve extensions of up to one month due to COVID-19 but, if longer is required, a formal application is necessary.

When I am ready to submit my thesis, how will the one-month extension work? Is this something I need to apply for once a system is established or will it occur automatically?

This process will be automatic, no formal applications are required. However, we encourage students to do their best to submit on time. If a student requires more than one month, then they will need to apply through the usual processes, see: https://www.canterbury.ac.nz/postgraduate/forms/

I am submitting my thesis soon - have the processes for submission changed? 

There have been no changes to the thesis submission process. All staff from the Postgraduate Research Office staff are working from home. Please note there may be some delays - for example, examiners might need extra time to review a thesis, depending on their personal and work circumstances. Please contact staff in the Postgraduate Research Office (postgraduate-office@canterbury.ac.nz) if you have any questions. 

My PhD oral examination is coming up soon - will it still proceed?

Yes. All oral examinations will now be held via video conferencing (UC recommends Zoom) and all parties involved (i.e., PhD candidate, oral chair, supervisor, and oral examiner) will participate via video conferencing from wherever they are currently located. Your oral chair will be contact you to schedule the oral exam. If you have any concerns or queries, please contact the Postgraduate Research Office: postgraduate-office@canterbury.ac.nz.

Financial hardship

We are aware that some postgraduate students are experiencing financial difficulties at present. If you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. As a general guide, students are eligible to apply for financial support if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, as financial support is limited, being eligible does not mean you will be approved for support. Financial support is also not intended as a form of income support and will not be provided to pay for ongoing expenses. Please note that each application is assessed on a case by case basis and has criteria attached to them. Finally, we understand this is a time of uncertainty. Please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial hardship.

I work as a TA at UC on a casual contract and I use this to pay my expenses (I’m not on a scholarship). Will there be any information about assistance from UC?

If you're employed on fixed-term agreements supported by externally funded research contracts you will continue to be paid as normal through the lockdown period.  In many cases the research will be able to carry on through the lockdown period, in the same or modified format.  In other cases you may be asked to undertake a revised schedule of work from home through your manager, or you may be available for redeployment in critical areas in other parts of the university or community.

If you are employed by your department and not on an externally funded research contract, then you will need to speak with your Head of Department. You may be employed to do other work during the lockdown, but this will differ from department to department. If you have specific concerns please email ucprotect@canterbury.ac.nz

Scholarships

I have a scholarship - what happens to it during the COVID-19 University shutdown?

Students will continue to receive their normal scholarship stipend during the shutdown. Students are encouraged to continue working from home as best they can and to keep lines of communication open with their supervisors.

Can I get an extension on my scholarship because of the shutdown? How do I apply?

Students receiving UC funded doctoral scholarships (e.g., UC Doctoral Scholarship or UC Connect Scholarship) may be eligible for a scholarship extension of up to two months if they have been adversely affected by the shutdown. Students must make a case as to why they feel their work cannot progress during the shutdown. Significant disruptions due to health and well-being, care responsibilities, lack of access due to materials/data/laboratories all constitute appropriate reasons to apply for a scholarship extension. To apply, please contact the Scholarships Office on scholarships@canterbury.ac.nz. All applications will considered as received and on a case-by-case basis. A deadline of 3 months has been set for students to make a scholarship extension application.

For students receiving an externally funded scholarship (e.g., Marsden, HRC), could supervisors please contact Research and Innovation. 

MFAT Scholarship students should contact Nina Hannuksela (nina.hannuksela@canterbury.ac.nz) and Rachel Craig (rachel.craig@canterbury.ac.nz) who can support you with your enquiries.

International students and visas

My visa is expiring soon, what do I do?

Travellers with a temporary (work, student, visitor, interim and limited) visa expiring before 1 April 2020 who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued. 

Holders of a student or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who are in New Zealand on 2 April 2020 will have their visas automatically extended to 25 September 2020. Confirmation of extensions will be emailed to all visa holders. Students were advised to check personal email address or student visa email address for these updates.  When students have received their new e-visa or interim visa they should email a copy to: student-visa@canterbury.ac.nz  to update student records. Any queries to student-visa@canterbury.ac.nz

If you have any questions you can contact: https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response

Health and Wellbeing

What health and wellbeing support is available?

Your health and well-being are extremely important at this time. The Student Care Team remains open and is working remotely. If you would like to talk with someone, please make an appointment using their online booking system. Also, UC has a dedicated email address for all COVID-19 related issues and enquiries. If you have a question that has arisen because of COVID-19, please email ucprotect@canterbury.ac.nz in the first instance. The Postgraduate Research Office is also always willing and available to assist you, so please do not hesitate to email or call. Your health and wellbeing are our top priority. 

The UC Student Care Team website also have lists of existing online resources that you might find useful. One particular link is to the Mental Health Foundation of NZ webpage – it has a whole section on Apps, e-therapy and guided self-help

Also, as noted in an earlier question, if you are experiencing financial hardship that will have an impact on your studies, you may be eligible for financial support. See the earlier section on financial hardship, and please contact the UCSA Advocacy & Welfare team in the first instance to discuss your situation.

It is reasonable to assume postgrads who are not physically affected (i.e., access to labs, computers etc) by the quarantine will be as productive as before?

These are extraordinary times and many people are experiencing disruption. Some people will bounce back quickly whilst others will take longer to process the situation and get back into a rhythm. We also know everyone's life circumstances are different - some of you have childcare duties, you may have a partner who needs more support, or flatmates to negotiate with. Take time for yourself and take care of your well-being as well as your research work. Students are encouraged to keep in regular contact with their supervisors – let them know how you are going, what is going well and what might be challenging. If you are concerned about any other COVID-19 related matter then please email ucprotect@canterbury.ac.nz.  

What should we do if we are not getting much support from supervisors?

We have heard some wonderful stories of supervisors assisting their postgraduate students during this time. We hope all your supervisors are doing their best to support you but also remember that they are navigating the work/home life juggle too. Reach out to them, let them know you are ready to work, and see what can be done whilst you are waiting for a formal supervisory meeting. If problems continue and you need some advice, please contact the Dean and she will assist (deanpgresearch@canterbury.ac.nz).

Other common questions

Will Ethics Committees be available to approve modifications to studies over the shutdown period?

The Ethics Committees are still processing and reviewing applications. If you have questions about your ethics application/s, or need to put forward an amendment, contact the Ethics Co-ordinator, Rebecca Robinson (human-ethics@canterbury.ac.nz) or by phone, +64 3 369 4588 ext: 94588. If you have any questions about ethics process, please check the Ethics website as a first step. 

How do I get Remote Access to computer software/systems on campus from home?

As a first step, you’ll need to register for remote access – information about this can be found at: https://www.canterbury.ac.nz/its/knowledge-base/register-for-remote-access/

Ensure you follow the instructions and add your UC device number and mobile number for authentication.   

If you are still experiencing issues, you’ll need to log a request in Assyst https://assist.canterbury.ac.nz/selfservice/  or call the service desk on 95000 or 0508824843 and they will assist.

Further information can be found at:

https://www.canterbury.ac.nz/its/knowledge-base/remote-access/ or

https://www.canterbury.ac.nz/its/knowledge-base/register-for-remote-access/

I need statistical consulting help - how can I access UC's free stats consulting service?

Statistical consulting will continue; however, the team will be using Zoom to carry out stats help during the shutdown. If you'd like to access this free service or learn more about the stats consulting service, please visit their website.

Who do I contact to help me with my studies?

The UC Academic Skills Centre (ASC) offers distance students support for 1-1 appointments, some quick queries are answered here: https://www.canterbury.ac.nz/support/asc/support/

You can contact ASC by phone: +64 (03) 369 3900 or Toll Free 0800 827 748, and ask for the Academic Skills Centre or email academicskills@canterbury.ac.nz to make an appointment.

Extended hours are in place to provide greater flexibility for overseas students due to time differences. This service is provided to all students impacted by travel restrictions.  Students can also access online resources via the following links:

ASC website:    https://www.canterbury.ac.nz/support/asc/services/resources/

UCSKILLS on LEARN:    https://learn.canterbury.ac.nz/course/view.php?id=1154

Student Visa Information for students who require a new student visa

In response to the New Zealand Government escalating our Covid-19 alert system to Level 4, UC is suspending its Provider Direct Visa Application Service until further notice. 

Students that need to extend their visas due to impending expiry (or due to changing their qualifications) will need to apply for their visa directly with Immigration New Zealand.

Please note Student Services will still be available to help you with any documents you may need from UC to support your visa application. While our office may be closing, our team will still be working remotely to support students.  You can request assistance at:   student-visa@canterbury.ac.nz

Here is the link to use for Immigration NZ: https://www.immigration.govt.nz/

For a Student visa application: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/full-fee-paying-student-visa

You can request assistance by emailing: student-visa@canterbury.ac.nz

Get in touch with us at iro@canterbury.ac.nz or Wechat

Where do I find information about online enrolment and using LEARN?

Information on enrolling online, uploading documents and using LEARN can all be found here

What impact will COVID-19 have on my Studentsafe Inbound University policy?

This is a very complex and evolving situation and it is recommended that you contact Studentsafe directly if you are uncertain about how this applies to you or you wish to submit a claim claims@insurancesafenz.co.nz

What if my travel to New Zealand is delayed?

If you are an interntational student impacted by COVID-19 please contact our International Team iro@canterbury.ac.nz so we can keep you fully informed. Doctoral students can contact the Dean of Postgraduate Research (deanpgresearch@canterbury.ac.nz) and their supervisors. Other postgraduates should contact the relevant College.

2020 Ra Tomene | On campus event is under review, and post the government announcement on Friday 21st August we will update all registered attendees. Health and safety is our number one priority.

What happened with graduation?

Due to the evolving COVID-19 situation, the University of Canterbury | Te Whare Wananga o Waitaha (UC) graduation ceremonies scheduled for 7 and 9 April didn’t go ahead. This decision was been made with the health and wellbeing of our graduands, staff and the wider Aotearoa community as a priority. Qualifications were formally conferred in absentia on the 7 or 9 April and certificates posted after this date. This wasn’t an easy decision. We understand that these events are the culmination of much hard work and that this has been disappointing for our graduands, whanau and friends. UC will hold graduation celebrations later in the year. 

Updated information for graduands

You will receive a digital copy of your testamur (certificate) and transcript via My Equals once you have graduated. At this time, due to the nationwide lockdown and non-essential printing not allowed, we cannot send your hard copy testamur but this will be posted to you when the University reopens.

Please note that often My Equals is diverted to spam mail, so please ensure you check there if it is not in your inbox. Please send any questions regarding My Equals to transcript@canterbury.ac.nz.

University Travel:  New Zealand moved to Alert Level 1 on Monday, 8 June at 11:59pm.  Under Alert Level 1, there are no government imposed restrictions on domestic travel but our borders remain closed.

In mid-May when we moved from Alert Level 3 to Alert Level 2, we advised that UC business travel could only proceed with SLT approval and staff should be asked to reconsider the need to travel and whether or not the purpose for the travel could be achieved by other means, e.g. Zoom.  Despite the move to Alert Level 1, the advice remains the same for UC travel for at least the remainder of 2020.  It may only proceed if deemed essential and with SLT approval.

If the travel is deemed essential, and is signed off by an SLT member then bookings must be made through our travel management company, Orbit, and it is crucial that travellers maintain a diary of all movements while travelling for location tracking purposes.  It is our collective responsibility to ensure we do all we can to minimise the risk of community spread should a positive COVID-19 case still be identified in New Zealand.  While the signs that the virus has been eliminated in NZ are positive, there is still risk posed, for example, by those arriving from overseas over the next few weeks and months.

UC historically has the second highest number of travel days across the NZ tertiary sector.  The current travel restrictions, while imposed on us all and not particularly palatable, provide an opportunity to not only positively impact budget constraints by reducing UC travel discretionary costs but also to address one of our Strategy goals to be environmentally sustainable by reducing our carbon footprint.

Do Not Travel Overseas At This Time

Immigration New Zealand now advise that all New Zealanders do not travel overseas at this time due to the outbreak of COVID-19, associated health risks and travel restrictions.

All UC international travel is suspended. The health and wellbeing of staff and students is our priority, and this guidance aims to minimise the risk to our staff, students and the wider community.

Recommendations for UC students currently on exchange

The situation regarding COVID-19 has escalated globally, many universities worldwide are now closing or moving classes online.

Given the rapidly escalating global situation and the increasing amount of travel restrictions worldwide, and intensive consultation with our partners, it is with great regret that UC has made the very difficult decision to suspend our exchange programmes and recall all UC outbound exchange students, effective immediately. Students on exchange have been provided with information to help them return home quickly and safely.

Visa Information

Travellers with a temporary (work, student, visitor, interim and limited) visa expiring before 1 April 2020 who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued.

Travellers with a temporary visa due to expire between 1 April and 9 July 2020 will have their visas extended to late September. Confirmation of extensions will be emailed to all visa holders. https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response

Please note that it will be difficult to enter New Zealand right now if you are not a citizen or permanent resident

The New Zealand Government has closed our borders to almost all travellers from 23:59 on Thursday 19 March 2020.

New Zealand citizens, permanent residents, residents with valid travel conditions and their immediate family (partner or spouse, legal guardian and dependent children under the age of 24) can still come to New Zealand. Australian citizens and permanent residents who normally live in New Zealand can also return to New Zealand.

 

 

 

Last updated: Aug 14, 2020 18:56