Interloan Requesting Downtime
26 November 2018
Interloan requesting will be unavailable from 5pm 30th November - 4th December
The UC Library is upgrading to a new Interloan system on 4th December.
To allow us to switch between the current and new systems there will be a period of downtime for placing new Interloan requests. Requesting will be unavailable from from 5pm Friday November 30th until Tuesday 4th December.
After 5pm Friday 30th November zPortal (the current Interloans service account) will only show your interloan request history. Any existing requests will still be managed through zPortal, while new requests will be placed and managed from our new system, Tipasa (My Interloans Account), when it becomes available on December 4.
What will change?
The account you use to request and manage your Interloans will be different. It will be more user-friendly, while still enabling you to do the things you do now, such as downloading interloaned PDFs, requesting renewals and monitoring the progress of your requests. We aim for this transition to be as smooth as possible, and the services we provide will remain the same.
Why is the Library upgrading its Interloan system?
The current system, VDX zPortal, has reached its end of life, and is no longer supported by its provider. All New Zealand libraries are also moving to WorldShare ILL to share interloans.
How will I access the Interloans service from 4th December?
You will be directed to the new request form via links on our website and from Multisearch. You will continue to be able to access your previous Interloans requests in the current system, VDX zPortal, for at least 2019.
See the Interloans website for more information, or contact us via details below if you have any questions.
UC Library Interloans Team
Email: interloans@libr.canterbury.ac.nz
Phone: +64 3 369 3399
Internal Phone: 93399
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Best wishes for a safe and relaxing Christmas break and a Happy New Year from all the staff at UC Libraries!