UPDATE: Learn course enrolments issue

28 July 2014

A further update from the ICT Service Desk:

This morning we advised that we are currently experiencing issues with automated course enrolments which has changed enrolments on Learn. It has now been identified that the issue is more widespread and affects:
• Course enrolments on Learn
• Canterbury Card door access for students who have done a Change of Enrolment (i.e. after-hours access to labs)
• Library access for students who have done a Change of Enrolment (e.g. journal access)

Support staff have identified a possible resolution, and are working to implement this now. Unfortunately this resolution may take some time to update the affected systems, and at this stage we don’t anticipate access to be restored until tomorrow morning (Tuesday 29th July). Another update will be sent late this afternoon, or early tomorrow morning.

Students have been advised to contact their course co-ordinators if they have any queries regarding course work or deadlines.

We apologise for any inconvenience this issue may be causing.