Queen's Birthday - Monday 1st June 

Puaka-James Hight (Central) Library will be open from 10am - 6pm for the Queen's Birthday holiday. 
This will be primarily as a study space and library services will be limited.
EPS and Macmillan Brown libraries will be closed

COVID-19 & Library Services

Library Services under COVID-19 Alert Levels

Information for all Library Users

Under alert level 2 we have re-opened all libraries. Online services are also still available.

  • Puaka-James Hight (Central) Library - current temporary opening hours are 8am - 9pm Monday - Friday and 10am - 9pm on weekends.
  • Macmillan Brown Library - opening hours are back to normal opening hours 8:30am - 5pm. Closed on weekends.
  • EPS Library (primarily as a self-service library study space) - current temporary opening hours are 9am - 5pm Monday - FridayClosed on weekends.
    The EPS Library High Demand collection has been temporarily moved to Puaka-James Hight (Central) Library to allow maximum access to the collection. During Phase 3 there will be no hold pick-up at EPS Library.
  • AskLive chat service is available 8.30am - 8.30pm weekdays and 10.30am - 8.30pm weekends

All libraries are open only to UC students and staff during Alert Level 2 to allow for physical distancing and location tracking. Puaka-James Hight is limited to 600 people at any one time.  EPS Library is limited to 150 people at any one time.

For contract tracing purposes, and to make sure we do not exceed person limits in the building, you are required to swipe your Canterbury Card upon entry to Puaka-James Hight Library (please make sure you have your Canterbury Card on you if coming to the library). Canterbury Cards are also required at Macmillan Brown and EPS Libraries. Please ensure every member of your group swipes their own Canterbury Card.
You may also need to scan QR codes when entering certain spaces within in library buildings. To save time, pre-register for the QR code contact tracing system.

Puaka-James Hight Library (PJH) is open primarily as a study space (service list below).  

  • Temporary hours are 8am - 9pm, Monday - Friday. 10am - 9pm, on weekends.
  • Printing, computers, study spaces and discussion room bookings are available. 
  • Self-service kiosks are available to issue and return items from the collection.
  • Hold shelf items can be collected and issued.
  • Returns bin in the library and the after-hours dropbox are open for returns - we will be quarantining all returns for 24 hours except for high demand items (these will be disinfected before re-shelving).
  • The Library information desk and IT service area in room 214 are closed - library enquiries can be submitted via AskLIVE.

Macmillan Brown Library is open to UC staff and students

  • Hours have returned to normal hours - 8:30am - 5pm Monday - Friday (closed on weekends).
  • All usual services are operating including the Information Desk.
  • Kā Kohika and in library use item requesting has resumed (for UC staff and students).

EPS Library is open primarily as a self-service study space (service list below)

  • Temporary hours are 9am - 5pm Monday - Friday (closed on weekends).
  • Printing, computers, study spaces and discussion room bookings are available. 
  • Self-service kiosks are available to issue and return items from the collection.
  • After-hours dropbox is open for returns when the library is closed - we will be quarantining all returns for 24 hours except high demand items (these will be disinfected before re-shelving).
  • Library staff members will be roving throughout the library but we suggest library enquiries be submitted via AskLIVE online chat.
  • High Demand collection has been moved to Puaka James Hight (Central) Library (more details under general services below).
  • Hold pick up is temporarily unavailable (more details under general services below).

Access to the building is via Canterbury Card access only (Current UC students and staff).

General services

  • Requests via library catalogue
    UC staff and students will be able to request items from Central, EPS and Macmillan Brown libraries and Library store, for pick up at Central (PJH) Library or Macmillan Brown Library. 
    Please contact library staff if there is something you need but are unable to request.
  • Hold shelf/pick up locations
    Currently the on campus pick up location options for requests are limited to Central Library (Puaka-James Hight) and Macmillan Brown Libary.  Due to the current temporarily reduced opening hours and services at EPS Library we have removed the EPS hold shelf for phase 4.  To maximise the availability of pick up times for your requests we recommended chosing Central Library as a pick up location where possible (some items are restricted to Macmillan Brown library pick up).
  • EPS Library High Demand collection
    This has been moved temporarily to Puaka James Hight (Central) Library to make it available for longer hours. 3 day loan items can be requested - select Central Library for pick up (or postal service if you are eligible and would like to have the item posted to you).  EPS high demand items are shelved beside the holds at Central Library (located on Level 2 behind the Information Desk area).
  • Fines
    Fines are turned off so you will not be penalised for returning any items after the due date.
  • Library distance services 
    have resumed for registered distance students and staff - if your postal address has changed please let library staff know.
  • Click and post service for UC academic staff and UC postgraduate students 
    This will continue until the end of semester for people unable to pick up items from campus.  If you require this service please choose "postal service" as your pick up location when placing requests. If you do not see a postal service pick up option when placing requests please contact us. Currently the NZ postal system is experiencing large volumes and we expect delays, we appreciate your patience.
  • Return of items for those not able to return to campus
    If you are unable to bring library items to campus you can return them via our Freepost address. The NZ postal system is currently experiencing high volumes and we expect delays. However, we are not currently fining for overdue items so you will not be penalised.

Freepost Library
University of Canterbury
Private Bag 4800
Christchurch 8140   

  • Scanning/digitisation
    UC Academic staff and Postgraduate students can request scans of print resources (where an electronic copy of the resource is not available):
    Email library@canterbury.ac.nz.  Please include as much detail as you can e.g. chapters/articles required. 
  • Access to Macmillan Brown heritage and culture collections
    Macmillan Brown Library is now open as normal, to UC staff and students with valid Canterbury Cards.
  • Access to Kā Kohika items
    Requesting of Kā Kohika items has resumed. NB: under alert level 2 there is no access to UC campus for non-UC staff/students so we may unable to action requests from the external community until this restriction is removed.  It may be possible for us to scan/provide reproduction copies - contact MB library staff if you have any queries.  
  • Interloans
    Interloan of print items from other libraries will resume under alert level 2.  We expect this will be limited as it relies on other libraries being able to supply print items

 

Puaka-James Hight Library (PJH) is open primarily as a study space (service list below).  

  • Current temporary hours are 9am - 9pm, Monday - Friday. 10am - 6pm, on weekends.
  • Printing, computers, study spaces and discussion room bookings are available. 
  • Self-service kiosks are available to issue and return items from the collection.
  • Hold shelf items can be collected and issued.
  • Returns bin in the library and the after-hours dropbox are open for returns - we will be quarantining all returns for 24 hours except for high demand items (these will be disinfected before re-shelving).
  • The Library information desk and IT service area in room 214 are closed - library enquiries can be submitted via AskLIVE.

Macmillan Brown Library is open to UC staff and students

  • Current temporary hours are 11am - 3pm Monday - Friday (closed on weekends).
  • All usual services are operating including the Information Desk.
  • Kā Kohika and in library use item requesting has resumed (for UC staff and students).

EPS Library is open primarily as a self-service study space (service list below)

  • Current temporary hours are 9am - 5pm Monday - Friday (closed on weekends).
  • Printing, computers, study spaces and discussion room bookings are available. 
  • Self-service kiosks are available to issue and return items from the collection.
  • After-hours dropbox is open for returns when the library is closed - we will be quarantining all returns for 24 hours except high demand items (these will be disinfected before re-shelving).
  • Library staff members will be roving throughout the library but we suggest library enquiries be submitted via AskLIVE online chat.
  • High Demand collection has been moved to Puaka James Hight (Central) Library (more details under general services below).
  • Hold pick up is temporarily unavailable (more details under general services below).

Access to the building is via Canterbury Card access only (Current UC students and staff).

General services

  • Requests via library catalogue
    UC staff and students will be able to request items from Central, EPS and Macmillan Brown libraries and Library store, for pick up at Central (PJH) Library.
    Requesting in library only items from Macmillan Brown and Macmillan Brown Library hold pick-up options will be available again from Wednesday 20 May when the library re-opens. 
    Please contact library staff if there is something you need but are unable to request.
  • Hold shelf/pick up locations
    Currently the on camus pick up location options for requests are limited to Central Library (Puaka-James Hight) and Macmillan Brown Libary.  Due to the current temporarily reduced opening hours and services at EPS Library we have removed the EPS hold shelf for phase 3.  To maximise the availability of pick up times for your requests we recommended chosing Central Library as a pick up location where possible (some items are restricted to Macmillan Brown library pick up).
  • EPS Library High Demand collection
    This has been moved temporarily to Puaka James Hight (Central) Library to make it available for longer hours. 3 day loan items can be requested - select Central Library for pick up (or postal service if you are eligible and would like to have the item posted to you).  EPS high demand items are shelved beside the holds at Central Library (located on Level 2 behind the Information Desk area).
  • Fines
    Fines are turned off so you will not be penalised for returning any items after the due date.
  • Library distance services 
    have resumed for registered distance students and staff - if your postal address has changed please let library staff know.
  • Click and post service for UC academic staff and UC postgraduate students 
    This will continue until the end of semester for people unable to pick up items from campus.  If you require this service please choose "postal service" as your pick up location when placing requests. If you do not see a postal service pick up option when placing requests please contact us. Currently the NZ postal system is experiencing large volumes and we expect delays, we appreciate your patience.
  • Return of items for those not able to return to campus
    If you are unable to bring library items to campus you can return them via our Freepost address. The NZ postal system is currently experiencing high volumes and we expect delays. However, we are not currently fining for overdue items so you will not be penalised.

Freepost Library
University of Canterbury
Private Bag 4800
Christchurch 8140   

  • Scanning/digitisation
    UC Academic staff and Postgraduate students can request scans of print resources (where an electronic copy of the resource is not available):
    Email library@canterbury.ac.nz.  Please include as much detail as you can e.g. chapters/articles required. 
  • Access to Macmillan Brown heritage and culture collections
    Macmillan Brown Library will open to UC staff and students for reduced hours (11am - 3pm weekdays) from Wednesday 20 May.   
  • Access to Kā Kohika items
    Requesting of Kā Kohika items has resumed. NB: under alert level 2 there is no access to UC campus for non-UC staff/students so we may unable to action requests from the external community until this restriction is removed.  It may be possible for us to scan/provide reproduction copies - contact MB library staff if you have any queries.  
  • Interloans
    Interloan of print items from other libraries will resume under alert level 2.  We expect this will be limited as it relies on other libraries being able to supply print items

 

Puaka-James Hight Library (PJH) is open primarily as a study space (service list below).  

  • Printing, computers, study spaces and discussion room bookings are available. 
  • Self-service kiosks are available to issue and return items from the collection.
  • Hold shelf items can be collected and issued.
  • Returns bin in the library and the after-hours dropbox are open for returns - we will be quarantining all returns for 24 hours except for high demand items (these will be disinfected before re-shelving).
  • The Library information desk and IT service area in room 214 are closed - library enquiries can be submitted via AskLIVE.

Macmillan Brown Library will be re-opening to UC staff and students on Wednesday 20 May

  • Initial hours will be 11am - 3pm Monday- Friday.
  • Kā Kohika and in library use item requesting will resume on Wednesday 20 May.

General services

  • Requests via library catalogue
    UC staff and students will be able to request items from Central, EPS and Macmillan Brown libraries and Library store, for pick up at Central (PJH) Library.
    Requesting in library only items from Macmillan Brown and Macmillan Brown Library hold pick-up options will be available again from Wednesday 20 May when the library re-opens. 
    Please contact library staff if there is something you need but are unable to request.
  • EPS Library High Demand collection
    This has been moved temporarily to Puaka James Hight (Central) Library until EPS Library re-opens. 3 day loan items can be requested - select Central Library for pick up (or postal service if you are eligible and would like to have the item posted to you).  EPS high demand items are inter-shelved (by call number) with Central Library items and are located on Level 2 behind to Information Desk area.
  • Fines
    Fines are turned off so you will not be penalised for returning any items after the due date.
  • Library distance services 
    have resumed for registered distance students and staff - if your postal address has changed please let library staff know.
  • Click and post service for UC academic staff and UC postgraduate students 
    This will continue until the end of semester for people unable to pick up items from campus.  If you require this service please choose "postal service" as your pick up location when placing requests. If you do not see a postal service pick up option when placing requests please contact us. Currently the NZ postal system is experiencing large volumes and we expect delays, we appreciate your patience.
  • Return of items for those not able to return to campus
    If you are unable to bring library items to campus you can return them via our Freepost address. The NZ postal system is currently experiencing high volumes and we expect delays. However, we are not currently fining for overdue items so you will not be penalised.

Freepost Library
University of Canterbury
Private Bag 4800
Christchurch 8140   

  • Scanning/digitisation
    UC Academic staff and Postgraduate students can request scans of print resources (where an electronic copy of the resource is not available):
    Email library@canterbury.ac.nz.  Please include as much detail as you can e.g. chapters/articles required. 
  • Access to Macmillan Brown heritage and culture collections
    Macmillan Brown Library will open to UC staff and students for reduced hours (11am - 3pm weekdays) from Wednesday 20 May.   
  • Access to Kā Kohika items
    Requesting of Kā Kohika items will resume on Wednesday 20 May.  Requested items will be collected and available from Thursday 21 May.  NB: under alert level 2 there is no access to UC campus for non-UC staff/students so we may unable to action requests from the external community until this restriction is removed.  It may be possible for us to scan/provide reproduction copies - contact MB library staff if you have any queries.  
  • Interloans
    Interloan of print items from other libraries will resume under alert level 2.  We expect this will be limited as it relies on other libraries being able to supply print items

EPS Library is closed during Phase 2.

Puaka-James Hight Library (PJH) is open primarily as a study space (service list below).  

  • Printing, computers, study spaces and discussion room bookings will be available. 
  • Self-service kiosks will be available to issue and return items from the collection.
  • Hold shelf items can be collected and issued.
  • Returns bin in the library will be open for returns - we will be quarantining all returns for 24 hours except for high demand items (these will be disinfected before re-shelving).
  • The Library information desk and IT service area in room 214 will be closed - library enquiries can be submitted via AskLIVE.

General services

  • Requests via library catalogue
    UC staff and students will be able to request items from Central, EPS and Macmillan Brown (lending collection only) libraries for pick up at Central (PJH) Library.
    Please contact library staff if there is something you need but are unable to request.
    NB: we anticipate delays in retrieving requested items as we get our services back up and running under reduced staffing levels. We appreciate your patience.
  • Fines
    Fines are turned off so you will not be penalised for returning any items after the due date.
  • Library distance services 
    will resume for registered distance students and staff - if your postal address has changed please let library staff know.
  • Click and post service for UC academic staff and UC postgraduate students 
    This will continue until the end of semester for people unable to pick up items from campus.  If you require this service and do not see a postal service pick up option when placing requests please contact us. Currently the NZ postal system is experiencing large volumes and we expect delays, we appreciate your patience.
  • Return of items for those not able to return to campus
    If you are unable to bring library items to campus you can return them via our Freepost address. The NZ postal system is currently experiencing high volumes and we expect delays. However, we are not currently fining for overdue items so you will not be penalised.

Freepost Library
University of Canterbury
Private Bag 4800
Christchurch 8140   

  • Scanning/digitisation
    UC Academic staff and Postgraduate students can request scans of print resources (where an electronic copy of the resource is not available):
    Email library@canterbury.ac.nz.  Please include as much detail as you can e.g. chapters/articles required. 
  • Access to Macmillan Brown heritage and culture collections
    Macmillan Brown Library will open for reduced hours later in the week of 18 May.  Watch this page for updates. 
    In the meantime email macbrown@libr.canterbury.ac.nz if you need access.
  • Access to Kā Kohika items
    Requesting is currently disabled in Kā Kohika due to our limited ability to make these items available to requestors.  It may be possible for us to scan/provide reproduction copies or to make items available for UC Academic staff for teaching.  If you require a Kā Kohika item please email the details (e.g. item permalink) through to library@canterbury.ac.nz and staff will assess your request.
  • Interloans
    Interloan of print items from other libraries will resume under alert level 2.  We expect this will be limited as it relies on other libraries being able to supply print items.

Macmillan Brown and EPS libraries are closed in Phase 1

Please follow UC Guidelines for campus use during level 2 alert.

Physical distancing (1m distance between yourself and others) and good hygiene practices should be observed in all Library spaces. Hand sanitiser, GermShield and cleaning wipes will be available to sanitise your hands and wipe down equipment like shared computers and self-service kiosks.  

Please use stairwells instead of lifts where possible and limit to 4 people per lift (stand in corners if using the lift with other people).

Please keep all group study sessions to less than 10 people. If you are booking a discussion room please use the occupancy numbers (in brackets under room name) as a guide to how many people can be accommodated safely (these have been adjusted to allow distancing of occupants). 

Information For All Library Users

Under alert level 3 (28 April - further notice) - all library locations remain closed to borrowers. 
Library staff are providing online services from home. 
We are now able to offer some additional services for academic staff and postgraduate students to aid teaching and research (see below)

  • Your loans will be extended, so don't worry about overdues. 
    We have temporarily disabled the renewal function in MyAccount as the Library is extending loan dates automatically.
  • Please don't return your books and items to the library. All returns bins are closed.
  • Fines have been disabled and existing fines waived.  
  • Library catalogue requesting is currently unavailable for undergraduates and external borrowers as we are unable to fill requests.
  • You can request interloans for any articles which are unavailable online. All New Zealand and overseas libraries have suspended physical supply of books but electronic supply may be possible.

Services for UC Academic staff and Postgraduate students

Starting from Tuesday 28th April we will be offering the following services to aid with teaching and research.

  • Click and Post
    From Tuesday 28 April UC Academic staff and Postgraduate students will be able to request items via the library catalogue (if you do not have this request option, contact library staff as it is limited to certain types of library accounts).
    Items will be retrieved daily (Monday - Friday) and posted to Academic staff and Postgraduate students. 
    Items in some library storage locations will be unavailable for this service.   
    Delivery times are subject to postal service operations. Postage is limited to within New Zealand only.
  • Scanning/digitisation
    UC Academic staff and Postgraduate students can request scans of print resources (where an electronic copy of the resource is not available):
    Email library@canterbury.ac.nz.  Please include as much detail as you can e.g. chapters/articles required. 
  • Access to Macmillan Brown heritage and culture collections
    UC Academic staff can email library@canterbury.ac.nz to request access to the Macmillan Brown Library for the purpose of teaching.  
    You will need to provide evidence that the activity and necessary safety plan for the activity has been approved.
  • Access to Kā Kohika items
    Requesting is currently disabled in Kā Kohika due to our limited ability to make these items available to requestors.  It may be possible for us to scan/provide reproduction copies or to make items available for UC Academic staff for teaching (as in point above).  If you require a Kā Kohika item please email the details (e.g. item permalink) through to library@canterbury.ac.nz and staff will assess your request.

 Access to Information Resources

  • Explore a range of library resources you can access from home.
  • Guidance on the online resources available for your subject are available through our Subject Guides
  • Some of our publishers have made available resources beyond those covered by our subscription.
    A list of resources that publishers have opened up can be seen in our COVID19 Special Resources Guide.
    The guide also contains a list of publishers who are providing free access to journal articles about Covid-19.
  • Where a physical text is needed for teaching, alternatives are in place or under investigation.
    Please contact your subject librarian for assistance or use AskLIVE online chat.
    If the text is in one of our libraries we may be able to supply via the level 3 options above.

Information for all Library Users

Under Alert Level 4 - 25 March - 27 April - all UC libraries are closed.
Library staff are working from home and are still providing library services online (see below for ways to contact/access our services).

  • Your loans will be extended, so don't worry about overdues. 
    We have temporarily disabled the renewal function in MyAccount as we are doing this en masse instead.
  • Please don't return your books and items to the library. All returns bins are closed.
  • Fines have been disabled and existing fines waived.  
  • Requesting via the Library catalogue is currently disabled as we are unable to fill requests.
    We have deleted any existing requests that we anticipated we would not be able to fill within a reasonable time period.
  • You can request interloans for any articles which are unavailable online. All New Zealand and overseas libraries have suspended physical supply of books but electronic supply may be possible.
  • Consult our website for the latest library information.
  • Explore a range of library resources you can access from home.
  • Contact us by email or live chat.

 Access to Information Resources

  • Explore a range of library resources you can access from home.
  • Guidance on the online resources available for your subject are available through our Subject Guides
  • Some of our publishers have made available resources beyond those covered by our subscription.
    A list of resources that publishers have opened up can be seen in our COVID19 Special Resources Guide.
    The guide also contains a list of publishers who are providing free access to journal articles about Covid-19.
  • Where a physical text is needed for teaching, alternatives are in place or under investigation.
    Please contact your subject librarian for assistance or use AskLIVE online chat.

Contact us

Asklive chat service is available 8.30-20.30 weekdays and 10.30-20.30 weekends

Subject Librarians are available to help and you can speak with them by phone, email or audio/video conference.

Email library@canterbury.ac.nz

 

Please also refer to the UC COVID-19 information page for further guidance for the UC community.