COVID-19 & Library Services

 

Library Services under COVID-19 Alert Levels

Information for all Library Users

Under Alert Level 1 all UC Libraries are open. 

We welcome back our external borrowers and ULANZ members.

Person limits for library buildings have been removed but you are still advised to scan Canterbury Cards and/or building QR codes for contact-tracing purposes.  Extra surface cleaning, hand sanitiser and GermShield are still being provided.

Alert Level 1 Service Information

  • Subject Librarian appointments
    Under Alert Level 1 Subject librarians are available for in person appointments again.
  • Postgraduate and staff 'click and post' postal service will remain an option through semester 1 - to help us manage due dates and grace periods we may change your borrower account to a distance borrower account if you select Postal Service pick up options. This postal service will end on Friday 4 June 2021.
  • Return of items for those not able to return to campus
    If you are unable to bring library items to campus you can return them via our Freepost address. 
    Freepost Library
    University of Canterbury
    Private Bag 4800
    Christchurch 8140  

Information for all Library Users

Under Alert Level 2 all libraries are open normal hours and all online services are available. 

  • All Library buildings are accessible to UC students and staff with a current Canterbury Card only during Alert Level 2, to allow for physical distancing and location tracking.
  • 1 metre distancing applies for all campus spaces, including libraries.
  • Borrowers can return items to the EPS and Macmillan Brown Library "after hours" return slots any time; or to the Puaka-James Hight Library returns slot during library opening hours, or after hours on Level 1/Undercroft (Canterbury card required from 8pm-8am to access the Undercroft). Items can also be mailed to us via our freepost address.  
  • Puaka-James Hight Library is limited to 700 UC students and staff at any one time. 
  • EPS Library is limited to 200 UC students and staff at any one time. 
  • Appointments/consultations with Subject Librarians and specialists will be online (via Zoom).
  • Postgraduate and staff 'click and post' postal service will remain an option - to help us manage due dates and grace periods we may change your borrower account to a distance borrower account if you select Postal Service pick up options.

You will need to scan QR codes and swipe your Canterbury Card upon entry and exit to the libraries. 

Please make sure you have your Canterbury Card on you if you are coming in to the library. 

If you are in a group, please ensure every member of your group swipes their own Canterbury Card.

UC is using the NZ Government's NZ COVID Tracer app for QR code scanning - please download and set up the app.

 

Contact us

Asklive chat service is available 8.30-20.30 weekdays and 10.30-20.30 weekends

Subject Librarians are available to help and you can speak with them by phone, email, audio/video conference (Alert Levels 2-4). And also in person in Alert Level 1.

Email library@canterbury.ac.nz

 

Please also refer to the UC COVID-19 information page for further guidance for the UC community.