Wireless networking (WiFi)

IT Services offers wireless network (WiFi) coverage across much of the campus. You need a wireless-capable device and a valid IT account to use this service.

Available networks

  • UCwireless: The default network for undergraduate students.
    Staff and postgraduate students may also connect to this network but won't be able to roam to other educational institutes that the eduroam wireless network offers.
  • eduroam: The preferred network for postgraduate students and staff. It also allows postgraduate students and staff to use the eduroam wireless networks at other participating educational institutions.
    See the eduroam page for more information on eduroam configuration and policies.
  • UCvisitor: This network is for short term wireless access for visitors to University of Canterbury. It is also an open, unencrypted, limited service network. Refer to the UCvisitor set up instructions.

You will need your username and password to connect to UCwireless. If you have any problems connecting, use the configuration settings in the table below.

If you have forgotten your password or would like help configuring your device, contact the IT Service Desk.

Configuration instructions  
ssid UCwireless
Security method WPA2 Enterprise
Encryption type AES
EAP type and authentication method EAP-TTLS with PAP (preferred) or EAP-PEAP with MSCHAPv2 (if EAP-TTLS with PAP is not supported)
Trusted certificate DigiCert Global Root CA (root) and Thawte RSA CA 2018 (intermediate)



Here are a few tips for maximising your wireless experience:

  • Turn off wireless connections when not in use

When on campus, we suggest turning off the wireless function in your device when you don't need it. This will extend the battery life on your device and you won't accidentally use  your internet quota. You need a positive IT account balance to access the internet on campus.

  • Use a wired connection to transfer large amounts of data

If you want to transfer more than 1GB of data, consider using a wired internet connection (Ethernet) rather than wireless.

  • Limit the use of Bluetooth    

Devices using Bluetooth share the same frequencies as 2.4GHz WiFi so excessive Bluetooth usage can affect WiFi performance.

  • Using your mobile device for tethering or as a mobile hotspot is discouraged

Do not configure or activate any personal hotspots or ad-hoc wireless networks on your wireless devices as this will share the same frequencies as the university WiFi and will reduce the performance of the WiFi networks in the area.

  • Is your wireless driver software up to date?

Check you are running the most up to date wireless driver for your wireless device. This may improve performance and reliability. If you would like help with this, visit the IT Service Desk and we'll try to assist.

  • When purchasing a new wireless device ensure it is dual band

Check it supports both the 2.4GHz and 5GHz WiFi spectrums. A device supporting 802.11n is not necessarily a dual band device as this standard operates in both the 2.4GHz and 5GHz spectrum and many 802.11n devices support the 2.4GHz band only. If your device supports 802.11a then it will most likely be dual band. Dual band devices operating at 5GHz offer higher connection speeds and are less susceptible to poor performance from interference.

WiFi does not provide as much reliability and performance as a wired connection (Ethernet) and it is difficult to deliver WiFi to a large number of clients. You can expect a good experience for low-to-medium bandwidth applications in areas where there are fewer users.

Wireless networks are shared networks. This means that the more wireless users in an area, the slower the network will perform for all users. Due to technical limits, ITS cannot guarantee reliable WiFi service for devices in areas such as large, crowded lecture theatres, or open areas such as the lower levels of the central library.

To use the UC wireless networks you must be in range of a wireless access point. All UC campus buildings have extensive coverage including many outside communal areas.

The following remote sites also have wireless coverage:

  • Cass Field Station
  • Mt John Observatory
  • Manawa (UCwireless only)
  • Reading Recovery Centre
  • UC Nelson Centre
  • Westport Field Station
  1. Select the UCvisitor network from your wifi icons or settings and click connect. This will open the UCvisitor webpage in your default browser asking you to enter your username and password - leave these blank (you do not have these details yet).
  2. On the lower section of this web page, select the register button then enter your name, cellphone number and email address.
  3. Read and accept the terms of use by selecting the radio button next to 'I accept terms of use' and then select register button.
  4. Select Login link. The username will automatically show the email address you entered previously, if not please enter your email address.
  5. Please enter the password you recevied via the SMS text message and select login button.