Wireless networking (WiFi)
IT Services offers wireless network (WiFi) coverage across much of the campus. You need a wireless-capable device and a valid IT account to use this service.
- UCwireless: The default network for all University of Canterbury users.
- eduroam: This network is not available for University of Canterbury users. It allows users from eduroam participating institutes to connect at the University of Canterbury. See the eduroam page for more information.
- UCvisitor: The network for short term wireless access for visitors to University of Canterbury. It is also an open, unencrypted, limited service network.
You will need your username and password to connect to UCwireless. If you have any problems connecting, use the configuration settings in the table below.
If you have forgotten your password or would like help configuring your device, contact the IT Service Desk.
|Security method||WPA2 Enterprise|
|EAP type and authentication method||EAP-TTLS with PAP (preferred) or EAP-PEAP with MSCHAPv2 (if EAP-TTLS with PAP is not supported)|
|Trusted certificate||DigiCert Global Root CA (root) and Thawte RSA CA 2018 (intermediate)|
Here are a few tips for maximising your wireless experience:
- Turn off wireless connections when not in use. When on campus, we suggest turning off the wireless function in your device when you don't need it. This will extend the battery life on your device and you won't accidentally use too much of your internet quota. You need a positive IT account balance to access the internet on campus. You can monitor your internet allowance and account balance by logging into the IT Account Portal.
- Use a wired connection to transfer large amounts of data. If you want to transfer more than 1GB of data, consider using a wired internet connection (Ethernet) rather than wireless.
- Limit the use of Bluetooth. Devices using Bluetooth share the same frequencies as 2.4GHz WiFi so excessive Bluetooth usage can affect WiFi performance.
- Using your mobile device for tethering or as a mobile hotspot is discouraged. Do not configure or activate any personal hotspots or ad-hoc wireless networks on your wireless devices, as this will share the same frequencies as the university WiFi and will reduce the performance of the WiFi networks in the area.
- Is your wireless driver software up to date? Check you are running the most up to date wireless driver for your wireless device. This may improve performance and reliability. If you would like help with this, visit the IT Service Desk and we'll try to assist.
- When purchasing a new wireless device ensure it is dual band. Check it supports both the 2.4GHz and 5GHz WiFi spectrums. A device supporting 802.11n is not necessarily a dual band device as this standard operates in both the 2.4GHz and 5GHz spectrum and many 802.11n devices support the 2.4GHz band only. If your device supports 802.11a then it will most likely be dual band. Dual band devices operating at 5GHz offer higher connection speeds and are less susceptible to poor performance from interference.
WiFi does not provide as much reliability and performance as a wired connection (Ethernet) and it is difficult to deliver WiFi to a large number of clients. You can expect a good experience for low-to-medium bandwidth applications in areas where there are fewer users.
Wireless networks are shared networks. This means that the more wireless users in an area, the slower the network will perform for all users. Due to technical limits, ITS cannot guarantee reliable WiFi service for devices in areas such as large, crowded lecture theatres, or open areas such as the lower levels of the central library.
To use the UC wireless networks you must be in range of a wireless access point. All UC campus buildings have extensive coverage including many outside communal areas.
The following remote sites also have wireless coverage:
- Cass Field Station
- Harihari Field Station
- Mt John Observatory
- Reading Recovery Centre
- UC Nelson Centre
- Westport Field Station
- Select the UCvisitor network from your wi-fi icons or settings and click connect
- This will the open UCvisitor Webpage in your default browser then it will ask you to enter username and password.
- Please select the register button, where you can now enter your name, cellphone number and email address.
- Select Login link. The username will have automaticalty be filled with the email address you entered previously, if not please enter your email address
- Please enter the password you will have recevied via a sms text message and select login button.