About IT Services:  Infrastructure Services

Infrastructure Services team, led by Elaine Woo, designs, builds and maintains the core IT support services required to deliver efficient and robust digital infrastructure solutions and services to UC.

Functional Areas Supported

  • Wired and wireless networks
  • Internet
  • Fibre and copper cabling design and maintenance
  • Data centre operations
  • Emergency Operations Centre (EOC) support
  • Infrastructure and application hosting
  • Research infrastructure design and management
  • Database management
  • Storage management
  • Unified communications 
  • Security
  • Backup, restore and disaster recovery
  • Remote access
  • Email services
  • Platform monitoring

Team Leader

Elaine Woo

Infrastructure Services Team Leader
Wheki 350
Internal Phone: 93880