Internet Access

For computers and devices connected on campus via the LAN (wired ethernet connection), you will need to authenticate via the UC firewall to gain access to the internet.

If you want to connect to the internet using Wifi, learn how here.

Overview

This article covers:

  • UC firewall authentication
  • UC firewall authentication

    To access external internet services such as student email, Google, etc, you will need to authenticate using Internet Enabler (see tab/section above).

    UC firewall authentication is required to connect to the internet for students using:

    • Computers located in workrooms and libraries
    • Postgraduate computers

  • Halls of Residence
  • Halls of Residence

    See more information on how to connect to the internet in UC halls of residence.



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For non-urgent support, please log a ticket.

You can connect to the internet from all UC halls of residence via WiFi or wired (Ethernet) connections.

Overview

This article covers:

  • WiFi
  • WiFi

    WiFi networks available in all halls are:

    • UCwireless
    • eduroam

    See the wireless networking page for more information on wireless configuration, performance tips and coverage.


  • Wired LAN Connection (Ethernet)
  • Wired LAN Connection (Ethernet)

    Broadband internet using a wired (Ethernet) connection is provided by 2degrees Broadband. UC halls bedrooms in the following residences have computer network outlets:

    How to connect to Ethernet

    Connect your computer to the network outlet in your room using an Ethernet cable. Webpages you try to connect to should redirect you to the 2degrees Broadband sign-up page.

    On the 2degrees site you can sign-up for internet connectivity and find information to configure your computer to connect to the internet.

    The 2degrees Broadband sign-in pages are available only from the UC halls of residence bedrooms, not from computers on campus, which includes workroom computers in the halls of residence.


  • Having trouble connecting?
  • Having trouble connecting?

    If you:

    • Don't get the 2degrees Broadband page when you try to connect, try going directly to https://prepay.2degreesbroadband.co.nz/
    • Get the 2degrees sign-up pages, but need help or information, contact the 2degrees helpdesk on 0800 022 022.
    • Can't access the 2degrees sign-up web page, contact the IT Service Desk.


Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.

If you need to access a system or service on campus that requires a root certificate, and you are not using a university owned computer, you may need to install the UC root certificate on your computer.

Overview

This article covers:

  • Download UC Root Certificate
  • Download UC Root Certificate

    UC uses its own internal Public Key Infrastructure (PKI). The corresponding root certificate is currently installed on all UC Windows domain network joined computers (Domain: UOCNT) and manually installed on other operating systems (Apple Mac and Linux).

    Download the UC root certificate.

    If you need help installing the certificate file, please contact IT Service Desk.



Still Need Help?

For urgent support, please contact us.
For non-urgent support, please log a ticket.