Campus Phone System
The UC phone system is run on Skype for Business (SfB). To learn more about Skype at UC click here (opens Intranet in new window).
You can find out how to use Skype to connect with your team Keeping in touch with your team using Skype for Business
Please use the following instructions to sign into your Skype for Business client.
Overview
This article covers:
- Sign in on Windows
- Start the Skype for Business client from your programs menu.
- Enter your email address and password when prompted.
- Leave your email address in the first field.
- Enter your domain credentials in the second field in the format uocnt\abc123 or abc123@canterbury.ac.nz.
- Enter your password in the third field.
- Sign in on MacOS
- Enter your email address in the first box and your password in the password field.
- Under advanced options, enter your username@canterbury.ac.nz (e.g. erd181@canterbury.ac.nz)
- Then click sign in. You can now use Skype for Business.
- Sign in on iOS
- From your iPhone or iPad, select the App Store icon and search for Skype for Business.
- Tap the Get button and tap Install. You may be prompted to enter your Apple ID and Password.
- On the home screen, tap the Skype for Business icon. When you first open the application, you will see a few introductory screens. Navigate forward by tapping the buttons that appear.
- On the sign-in screen, enter your @canterbury.ac.nz email address and your password in the appropriate fields.
- Tap Advanced Options.
- Enter username@canterbury.ac.nz in the User Name field (i.e. erd191@canterbury.ac.nz).
- Press the X
- Tap Sign In
- On the next screen enter your mobile number with country and region codes. (i.e. +6421123456)
- Tap the blue arrow (next)
- You should now be logged into Skype for Business
- Sign in on Android
- On the sign-in screen, enter your @canterbury.ac.nz email address and your password in the appropriate fields.
- Tap Advanced Options.
- Enter username@canterbury.ac.nz in the User Name field (i.e. erd191@canterbury.ac.nz).
- Press the Advanced Options again to go back
- Tap Sign InOn the next screen enter your mobile number with country and region codes (i.e. +6421123456).
- Tap the blue arrow (next)
- You should now be logged into Skype for Business
- Sign in on a Polycom desk phone
Sign in on Windows
The Skype for Business (SfB) client is part of the Microsoft Office suite and can be found in the same location as your other Microsoft Office applications.
SfB may request your sign in details when run for the first time. You can set SfB to remember your details so that it will sign you in automatically after this point.
If this fails:
Sign in on MacOS
To sign into your SfB client on MacOS:
Sign in on iOS
Installing the Skype for Business application on your mobile device is as easy as installing any other application:
If your device is connected to the internet, signing in is as easy as starting the application.
Sign in on Android
If your device is connected to the internet, signing in is as easy as starting the application.
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.
Overview
This article covers:
- Install on your Home Computer
- Linux Machines
- UC Laptops
Install on your Home Computer
If you wish to use Skype for Business from home you will need to instal the client on your computer. You can download the clients here:
Mac OSX 10.11 (El Capitan) or OSX 10.12 (Sierra)
You can also download Skype for Business on your mobile or tablet on your devices App store.
Once installed learn how to sign-in using the tab above called 'Sign in to Skype for Business'
Linux Machines
There is no native Skype for Business client for Linux. It is possible to run Skype for Business in a virtual machine, but it is not a configuration supported by Microsoft.
Instead, we recommend that you run the Skype for Business app from your mobile device or tablets.
UC Laptops
If you have a UC laptop or desktop skype will already be installed and you can log in and use it as if you were in the office.
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.
Skype for Business allows you to create and manage your own conferences using instant messaging, traditional analogue voice, video, and collaboration tools such as white-boarding, screen sharing, application sharing, polls, and interactive PowerPoint presentations.
- Anyone can join a Skype for Business conference, even if they don't have Skype for Business!
- Creating a conference is as easy as making a meeting appointment in Microsoft Outlook
- Your meeting can have from 1 to 250 participants
Overview
This article covers:
- Setting up
- Set up a Skype for Business meeting in Outlook
- Start an impromptu Skype for Business meeting
- Set up a Skype for Business meeting on behalf of someone else
- Video: Schedule a Skype for Business Meeting
- Starting or joining
- Join a Skype for Business meeting
- Call into a Skype for Business meeting on your mobile or another phone
- Start a Skype for Business conference call
- Find a local number to join a Skype for Business meeting
- Let the Skype for Business meeting call you
- Video: Join a Skype for Business Meeting
- Sharing information during a conference
- Share your screen in Skype for Business
- Present PowerPoint slides in a Skype for Business meeting
- Play a video in a Skype for Business meeting
- Add a file to a Skype for Business meeting
- Preload attachments for a Skype for Business meeting
- Take a poll in a Skype for Business meeting
- Use the whiteboard to collaborate in a Skype for Business meeting
- Have a Q&A session in a Skype for Business meeting
- Present programs in Skype for Business
- Who can look at content on their own?
- Use shared and private notes in a Skype for Business meeting
- Co-author in a Skype for Business meeting or conversation
- Video-based screen sharing in Skype for Business
- Set File Saving options in Skype for Business
- Video: Meet and share using Skype for Business
- Troubleshoot OneNote file sharing in Skype for Business
- Recording Phone Conferences
- Record and play back a Skype for Business meeting
- Skype for Business recording, save, and publish
- Recording Manager save and publish
- Skype for Business recording location and resolution
- Skype for Business Recording Manager
- Set Recording options in Skype for Business
Setting up
UC uses Skype for Business for all phone conferences. Below are links to instructions on how to set up phone conferences.
Starting or joining
Anyone can join a Skype for Business conference, even if they don't have Skype for Business!
Sharing information during a conference
There are many ways to share or distribute information when in a Skype conference:
Recording Phone Conferences
You can record phone conferences for playback and/or sharing at another time:
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.
Overview
This article covers:
- Call Charges
- Call Forwarding
- You install the Skype for Business app on your mobile device
- Install Skype for Business on your personal computer or device (if you don't have a UC laptop)
Call Charges
As long as your are using Skype for Business and are logged into your UC account chargers for calls are the same as if you were in the office. You can learn about these here.
Call Forwarding
Skype for Business allows phone calls to be forward to your mobile or other phone numbers. Instructions to do this can be found here.
However, as an alternative to call-forwarding we recommend:
Still Need Help?
For urgent support, please contact us.
For non-urgent support, please log a ticket.