Support and services for students
The Academic Skills Centre (ASC) is a free advisory service and resource hub that focuses on writing and study strategies to maximise student achievement at all levels. It offers individual consultations with a learning advisor to discuss a specific assignment, as well as workshops, seminars, lectures, and online resources on critical thinking and writing in a university context.
Find out about accommodation options over summer.
- Te Whare Kōhungahunga o Ilam | Ilam Early Learning Centre (UCSA operated)
Car Park 1, Dovedale Campus, off Parkstone Avenue
Telephone: +64 3 348 4336
Opening hours are Monday-Friday 7:45am-5:15pm
Centre closes on Friday 16 December 2022 and reopens on Monday 9 January 2023.
- Te Whare Kōhungahunga o Montana | Montana Early Learning Centre (UCSA operated)
31 Montana Ave
Telephone: +64 3 369 0585
Opening hours are Monday-Friday 8am-5pm
Centre closes on Thursday 22 December 2022 and reopens on Monday 16 January 2023.
- Te Whare Kōhungahunga o UC | Early Childhood Learning Centre (University operated)
116 Ilam Road
Telephone: +64 3 369 5100
Opening hours are Monday-Friday 7:30am-5:30pm
Centre closes Friday 23 December 2022 at 12 noon and reopens Monday 9 January 2023.
Your first point of contact for IT help. Request support or log an incident in the UC Services Portal at services.canterbury.ac.nz.
You can also visit Te Pātaka the Student Services Hub, L2 in Puaka- James Hight 9am–5pm Monday to Friday.
T: +64 3 369 5000
24-hour freephone in NZ: 0508 UC IT Help (0508 824 843)
For more information about workrooms and other IT resources go to Information and Technology Services website.
Over the summer months several Ilam campus food outlets will be open.
Student health and counselling services are available from the Te Whare Hauora o UC | University Health Centre, which is situated near the car park at 90 Ilam Road. Please bring your Canterbury card to all appointments.
The University Health Centre will close at 12 noon on Thursday 22 December 2022 and reopens at 8:30am on Thursday 20 January 2023.
You can get health advice while the Health Centre is closed by phoning the Health Centre phone number +64 3 369 4444 which will direct you to the out-of-hours service. The out-of-hours service provides a free helpline that can also direct you to after-hours clinics, including psychiatric emergency services.
The Health Centre email is intermittently checked for repeat prescriptions and general enquiries (email@example.com).
The UC Library website lists the opening hours of our Libraries over summer.
UC’s team of librarians can assist you with a broad range of learning and teaching expertise.
With friendly staff, 24/7 online access, extensive collections, and online subject guides, the UC Library plays a vital role in ensuring your study success.
- Here to help 7 days a week (open late)
- Available online through our AskLIVE online chat
- Te Rua Makerspace
– Open for all students to create. Expert help on hand.
- Silent study options
- Group study options
– Individual study pods
– Bookable discussion rooms
- Library services
– Subject expertise
- Online and print resources
Te Waka Pākākano, Office of the AVC Māori, Pacific & Equity encourages all ākonga Māori to meet our team and find out how we can support you throughout your studies. We offer many events and workshops throughout the year for you to meet other students and staff.
The Pacific Development Team is here to help Pasifika students. During summer school you are able to access:
- Pacific Advisors who can provide advice and pastoral care
- Our Pacific Academic Solutions and Success (PASS) Programme offers free tutoring, academic writing, and exam workshops
- A dedicated space for Pasifika students at 45 Creyke Road
A UC parking permit is required for on-campus parking all year round.
To find out about short-term parking coupons for on-campus parking go to Campus Parking.
If you have a learning difficulty, physical impairment, medical condition, mental health condition, or any condition that may affect your study while at UC, Student Accessibility Service (SAS) offers academic support, including:
- Test and exam special arrangements
- Practical support
- Assistive technology (including text-to- speech and speech-to-text software)
- Information in alternate formats
Student Care Advisors offer one-to-one confidential appointments to anyone dealing with personal, financial, academic, and well-being related concerns. We work with students to develop personalised strategies to resolve issues and look after themselves while studying at UC. Our service is free, confidential, and for all domestic and international students at all levels of study at UC, including off-campus students.
At UC, student and staff safety is a priority. Everyone is responsible for keeping an eye out for each other. UC Security staff are always available to offer help and advice. The Security office is located at 114 Ilam Rd and is operational 24/7. You can contact Security by using a Help Point tower on campus, or by phone.
General enquiries: +64 3 364 2888
Emergency number: 0800 823 637 or ext 6111
The UC Mentoring Programme can link you with a student Mentor who will provide friendly support and help you adjust to life on campus. Your Mentor is someone you can talk to about your experiences, and they can provide information about the services on campus.
UC also offers specialist mentoring programmes for Māori and Pacific students.
Look after your mental and physical well-being by getting involved in the many activities that we offer at UC Rec & Sport, including the on-campus sport and fitness facility, the UC RecCentre. Once there, you'll find social sport leagues, drop-in sport, group fitness classes, a climbing wall, squash court, and a fully equipped gym.
The UC RecCentre closes at 9pm Wednesday 21 December 2022 and reopens at 6am Wednesday 4 January 2023.
Sign up online for your RecCentre membership as soon as you have your student ID card. RecCentre membership is free to all students, and is paid for by your students levy. Small fees apply for some services.
The UCSA is a non-profit organisation that exists to help all students succeed and belong at UC.
Check out Haere-roa, the new UCSA building that overlooks the Ōtākaro Avon River.
For more information on UCSA services available over the summer period go to the UCSA website.