2017 Student Survey Results

At the end of each year DRS asks students to evaluate our service. The results are generally very positive with compliments about the service and students' individual Disability Resource Advisors. There is also an opportunity to receive constructive suggestions on how we can improve the experience for our students each year.

Survey highlights

90% replied yes, when asked whether the DRS supports enabled them to have the same opportunity to learn and achieve as their classmates.

89% said that their interactions with the Disability Resource Service helped equip them with the strategies required to advocate for themselves in an academic environment.

Evaluation of notetaking and special arrangements for tests

The notetaking service underwent extensive changes in 2016 with the introduction of the Peer Notetaking Service to replace previous systems and a focus on accessibility of notes through the online UC Learn forum.
In 2017 the notetaking service was utilised by approximately 41% of DRS registered students, covering 8,999 sets of lecture notes over 439 different courses throughout the year. This is a significant increase in demand of 7% from the previous year. 88% of respondents who received lecture notes as part of their support plan were satisfied or more than satisfied with the notetaking service provided. 
Special Arrangements for tests and exams were used by approximately 78% of our students. Students generally felt that their exam special arrangements gave them the same opportunities as their peers to demonstrate their knowledge in the exam setting. One of the special arrangements provided is the reformatting of exam papers, which is an invaluable service to those students with a vision impairment. 98% of respondents were satisfied or more than satisfied with the special test and exam arrangements provided for them.

Students’ comments

“The supports moved me toward having the same opportunity to learn and achieve as my classmates…”

“Yes, it gave me reassurance that I could complete my work and not necessarily be penalized and gave me the comfort that I could work well despite my disability because I had the support if I needed it.”

“My bad handwriting and hand endurance often took away from my ability to write essays and long answers but now with the help I receive I feel like I can reach my potential.”

“Using a reader/writer defiantly helped me achieve in test and exams to the best of my ability.“

General demographic of DRS students in 2017

Students with Specific Learning Difficulties, Mental Health conditions and Medical Conditions are the biggest groups supported by DRS, with students across the University representing the Colleges of Arts, Science, Engineering, Education, Health and Human Development and Business and Law.

Disability Resource Service pie charts showing disability types and faculty distribution of registered students in 2017


Previous years results