Admissions and Enrolment Contacts
If you require assistance or support with any admission or enrolment issue, please do not hesitate to contact us by phone, email or in person.
Phone the Contact Centre
The Contact Centre is the point of first contact for enquiries to the University. The Contact Centre is able to advise and assist new and advancing students regarding:
- enrolment processes, procedures and regulations
- answer general queries
- refer people to the correct college/department/person.
Students can also request publications through the Contact Centre and submit their application to enrol.
Phone
We are open between 8am and 6pm Monday - Friday (except NZ public holidays)
Freephone: 0800 VARSITY (0800 827 748 - within New Zealand only)
Telephone: +64 3 369 4999
Fax +64 3 364 2174
AskUC Chat
AskUC Chat is available between 8am - 5.15pm Monday - Friday (except NZ public holidays).
| Type | Email Address |
| General Enrolment Advice | enrol@canterbury.ac.nz |
| Domestic and International Admission | admission@canterbury.ac.nz |
| Document Validation and Citizenship Evidence | document-validation@canterbury.ac.nz |
| Postgraduate and Thesis Enrolment | thesis-enrolment@canterbury.ac.nz |
| Student Insurance | student-insurance@canterbury.ac.nz |
| Student Services Levy Rebate Applications | services-levy-rebate@canterbury.ac.nz |
| Student Visa | student-visa@canterbury.ac.nz |
| USA Financial Loan support | usaloans@canterbury.ac.nz |
Trish Laurenson
Student Services Innovation Manager
Information Desk
Lawrence Teo
Student Services Assistant
Enrolments Team
Sarai Roper
Enrolments and Information Desk Team Leader
Diana Hinterleitner
Enrolment and Fees Advisor
Online Student Visa
Kun Li
Enrolment and Fees Advisor
Citizenship Verification
Admissions Team
Tracey Robinson
Admissions Team Leader
Scholarships Team
Lauralee Mather
Scholarships Advisor
Contact Centre Team
For support with your enrolment, please email the Contact Centre on enrol@canterbury.ac.nz
Jane Pearce
Acting Contact Centre and Shared Services Team Leader
Shared Services
Freddie Jefferd
Shared Services Administrator
Training Coordinator
Margaret Ingram
Training Coordinator
(Mon&Tue: 8.30am-5.00pm, Wed morning)
Scholarships Project
Leanne Keenan
Scholarships Project Manager
Opening Hours
Contact Centre
Monday to Friday, 8am–6pm
Information Desk
Monday to Friday, 8.30am - 4.30pm
Closed on Public and University Holidays:
| Public Holiday | Dates UC is Closed |
| Good Friday | 10 April 2020 |
| Easter Monday | 13 April 2020 |
| University Holiday | 14 April 2020 |
| ANZAC day (observed) | 27 April 2020 |
| Queen's Birthday | 1 June 2020 |
| Labour Day | 26 October 2020 |
| Canterbury Anniversary | 13 November 2020 |
| Summer Break | 24 December 2020 - 4 January 2021 |
Visit us
Visit the Student Servies Helpdesk for any queries, located in the Student Services Centre, Level 1 of the Matariki Building (opposite the Puaka-James Hight Library).
See larger map
Disclaimer
The information included in this website is meant to be a general guide to the enrolment process. Full information on UC’s General Regulations and Policies can be found in the UC Regulations website. Information about UC Privacy commitment is available from Privacy Statements and Student Declaration.