Student Services Contacts
Student Services provides assistance and advice on enrolment, admissions, and scholarships processes at UC.
Phone
Freephone: 0800 VARSITY (0800 827 748 - within New Zealand only)
Phone: +64 3 369 4999
8.00am-6.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Web chat
Ask UC (click on the Ask UC link in the bottom right corner of the page)
8.00am-5.15pm, Monday-Friday (except NZ public holidays and UC holidays)
| Nature of enquiry | Email address |
| General Enrolment Advice | enrol@canterbury.ac.nz |
| Domestic and International Admission | admission@canterbury.ac.nz |
| Document Validation and Citizenship Evidence | document-validation@canterbury.ac.nz |
| Postgraduate and Thesis Enrolment | thesis-enrolment@canterbury.ac.nz |
| Student Insurance | student-insurance@canterbury.ac.nz |
| Student Visa | student-visa@canterbury.ac.nz |
| USA Financial Loan support | usaloans@canterbury.ac.nz |
In person
General enquiries and calculator checks
Ground Floor, Matariki Building (opposite the Puaka-James Hight Library)
8.30am - 5.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Enrolment support
First Floor, Matariki Building (opposite the Puaka-James Hight Library)
8.30am-5.00pm, Monday-Friday (except NZ public holidays and UC holidays)
IT enquiries
Ground Floor, Matariki Building (opposite the Puaka-James Hight Library)
10.00am-3.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Student Finance enquiries
First Floor, Matariki Building (opposite the Puaka-James Hight Library)
8.30am-5.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Scholarships enquiries
Second Floor, Matariki Building opposite the Puaka-James Hight Library)
8.30am-5.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Student Hub
During the enrolment period and the start of Semester Two (12 July - 30 July) the Student Hub is open on the Ground Floor of the Matariki Building for the following services:
| Mane Monday |
Tūrei Tuesday |
Weneri Wednesday |
Tāite Thursday |
Paraire Friday |
| Liaison (8.30-12.30) |
International (9.00-12.30) |
International (9.00-12.30) |
Admissions (8.30-12.30) |
Liaison (8.30-12.30) |
Campus Map
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Student Services Innovation Manager
Trish Laurenson
Student Services Innovation Manager
Enrolments Team
Sarai Roper
Enrolments, Contact Centre and Information Desk Team Leader
Diana Hinterleitner
Enrolment and Fees Advisor
Kun Li
Enrolment and Fees Advisor
Admissions Team
Tracey Robinson
Admissions Team Leader
Scholarships Team
Contact Centre Team
For support with your enrolment, please email the Contact Centre on enrol@canterbury.ac.nz
Chelsea Thomson
Contact Centre Advisor
Vicky Yee
Currently seconded to School of Law as a Student Advisor
(Contact Centre Advisor)
Shared Services
Training Coordinator
Margaret Ingram
Training Coordinator
(Mon&Tue: 8.30am-5.00pm, Wed morning)
Information Desk