Student Services Contacts
Student Services provides assistance and advice on enrolment, admissions, and scholarships processes at UC.
Phone
Freephone: 0800 VARSITY (0800 827 748 - within New Zealand only)
Telephone: +64 3 369 4999
Open 8.00am-6.00pm, Monday-Friday (except NZ public holidays and UC holidays)
Web chat
Ask UC (click on the Ask UC link in the bottom right corner of the page)
Open 8.00am-5.15pm, Monday-Friday (except NZ public holidays and UC holidays)
| Nature of enquiry | Email address |
| General Enrolment Advice | enrol@canterbury.ac.nz |
| Domestic and International Admission | admission@canterbury.ac.nz |
| Document Validation and Citizenship Evidence | document-validation@canterbury.ac.nz |
| Postgraduate and Thesis Enrolment | thesis-enrolment@canterbury.ac.nz |
| Student Insurance | student-insurance@canterbury.ac.nz |
| Student Visa | student-visa@canterbury.ac.nz |
| USA Financial Loan support | usaloans@canterbury.ac.nz |
In person
For general enquiries visit the newly opened Student Hub on the Ground Floor of the Matariki Building (opposite the Puaka-James Hight Library). (except NZ public holidays and UC holidays).
In addition to the Info Desk (8.30am-6.00pm, Monday-Friday) and IT Helpdesk (10.00am-3.00pm, Monday-Friday) the following specialist help will be available at the Student Hub:
| Monday | Tuesday | Wednesday | Thursday | Friday | |
| Mornings (8.30-12.30) |
Liaison | Equity & Diversity |
IRO (International) |
Admissions | Liaison |
| Afternoons (12.30-4.30) |
Māori | Scholarships | Student Care | Pasifika | Accommodation |
See larger map
Trish Laurenson
Student Services Innovation Manager
Information Desk
Lawrence Teo
Student Services Assistant
Enrolments Team
Sarai Roper
Enrolments and Information Desk Team Leader
Diana Hinterleitner
Enrolment and Fees Advisor
Kun Li
Enrolment and Fees Advisor
Admissions Team
Tracey Robinson
Admissions Team Leader
Amanda Mitchell (On leave)
Admissions Officer
Scholarships Team
Contact Centre Team
For support with your enrolment, please email the Contact Centre on enrol@canterbury.ac.nz
Jane Pearce
Acting Contact Centre and Shared Services Team Leader
Chelsea Thomson
Contact Centre Advisor
Vicky Yee
Currently seconded to School of Law as a Student Advisor
(Contact Centre Advisor)
Shared Services
Training Coordinator
Margaret Ingram
Training Coordinator
(Mon&Tue: 8.30am-5.00pm, Wed morning)
Disclaimer
The information included in this website is meant to be a general guide to the enrolment process. Full information on UC’s General Regulations and Policies can be found in the UC Regulations website. Information about UC Privacy commitment is available from Privacy Statements and Student Declaration.