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An introductory course in OM which provides an overview of topics fundamental to Supply Chain Management: operations strategy, strategic capacity planning, logistics, facility location, data management and forecasting. Ideas from these topics are then integrated via the playing of The Supply Chain Game.
Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market. Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the organisation in meeting its strategic goals.An introductory course in OM which provides an overview of topics fundamental to Operations and Supply Chain Management: value chains, operations strategy, process selection and analysis, supply chain design, capacity management, forecasting and demand planning, the role of technology in operations management, new product development and measuring operations performance.WorkloadThe estimated workload breakdown for MGMT270 is: Lectures 48 hours (3 hours per week)Class Test 1.5 Final Exam 3 Group Assignments 0 Class Test + Exam Preparation 25 (10 hours mid-semester; 15 hours final exam)Lecture Preparation 72 (6 hours per week)Total 150
The objectives of the course are:LO1. Students will be able to demonstrate an understanding of theory, concepts, models or reasoning in operations and supply chain management related to specific problems/issues/contexts as discussed throughout the course.LO2. Students will be able to critique concepts, models or reasoning in operations and supply chain management, so as to suggest solutions and managerial recommendations.LO3. Students will understand the role of operations and supply chain management within the global business context.A detailed set of learning objectives is provided on Learn for each topic covered during the semester. These detailed objectives support the three broad objectives identified above.Graduate AttributesThis course will provide students with an opportunity to develop the Graduate Attributes specified below: Critically competent in a core academic discipline of their awardEmployable, innovative and enterprisingGlobally awareLearning Objectives, BComStudents have an in-depth understanding of their majoring subject and are able to critically evaluate and, where applicable, apply this knowledge to topics/issues within the discipline.Students have a broad understanding of the key domains of commerce.Students will develop key skills and attributes sought by employers which can be used in a range of applications. Students will be aware of and understand the nature of biculturalism in Aotearoa New Zealand, and its relevance to their area of study and/or their degree. Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.For quality assurance purposes the School is required to hold on record a number of assessment pieces as examples of differing standards of work. If you have any objections to the school holding your assessment for this purpose then email the course coordinator to ensure your assignment is not used for this purpose.The Learning ProcessAs a student in this course, it is YOUR responsibility to learn the course material to the standard you set for yourself. The resources outlined below will aid you in this process, but ultimately you will get out of this course what you put into it. Learning the material from this course will involve a reading the assigned chapters before the lectures, attending lectures, doing the practice problems and/or case questions after the lecture. You will complete a quiz after each lecture (unless stated otherwise) to test your understanding of the basic concepts. The lecture itself will build on your preparation and will focus on deepening your learning of the main topics. If there is a case assigned to the lecture, you must read the case BEFORE the class.The main learning resources for this course are:1. The Required Text: Read the assigned chapters. Ask at lectures about anything you do not understand.2. Lecture A sessions will provide an overview and explanation of key points for each topic.3. Lecture B sessions will provide practical application of the topic’s concepts. These sessions are essential for working comfortably with the formulas.4. Follow Learn – all slides and other material are available there. Announcements relevant to all students will be posted on Learn – check for announcements regularly so you stay up to date with any changes to the class schedule, and or other learning-related issues.5. OM Online – included with a purchase of your textbook.
This course will provide students with an opportunity to develop the Graduate Attributes specified below:
Critically competent in a core academic discipline of their award
Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.
Employable, innovative and enterprising
Students will develop key skills and attributes sought by employers that can be used in a range of applications.
Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.
(1) MGMT100 orMGMT170; and (2) STAT101
Please note that the timetable has not been finalised.
Scheduled days and times will be confirmed, following review, on 5th November.
Students must attend one activity from each section.
Lectures for MGMT270-21S1 are recorded using the ECHO360 lecture recording system.
Quizzes run throughout the semester. The Mid-semester Test and the Final Exam are closed book/closed notes, however you may bring in one double-sided A4 sheet of paper with your own notes written on it. UC-approved electronic calculators are required. The test covers Topics 1-4; the final examination is integrative and covers all lecture and tutorial material, and all assigned readings.Holding of Student WorkFor quality assurance purposes the School is required to hold on record a number of assessment pieces as examples of differing standards of work. If you have any objections to the school holding your assessment for this purpose then email the course coordinator to ensure your assignment is not used for this purpose.GradingYour final mark will be calculated after the raw marks have been standardised.
Collier, David A.,1947- , Evans, James R;
OM6 :Operations and supply chain management
Centage Learning, 2017.
Coversheets - Group and Individual
Course AdministrationThe Learn System will be used in this course and will contain any class announcements and any other material that is handed out at lectures. This also contains previous test and exams and their model answers.Class RepresentativeA class representative may be asked to volunteer in the first few weeks of class. Any problems with the course can be raised with the class rep. The class representative will take up any issues raised by class members with the lecturer concerned as they occur. Departmental Academic Policies The Department assumes that you have read this document.You should also read the General Course and Examination Regulations Dishonest PracticeThe University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.Citations and referencing
Domestic fee $845.00
International fee $3,975.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see
Management, Marketing and Entrepreneurship