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As global competition in both manufacturing and services increases, operations can be a significant source of competitive advantage for a firm. This course exposes students to a range of concepts, tools and techniques for creating value in the design, direction and control of processes that transform inputs into products and/or services. The topics include: operations strategy, forecasting, capacity, design of processes and supply chain management
As global competition in both manufacturing and services increases, operations can be a significant source of competitive advantage for a firm. This course exposes students to a range of concepts, tools and techniques for creating value in the design, direction and control of processes that transform inputs into products and/or services. The topics include: operations strategy, performance management, forecasting, inventory management, strategic capacity management, supply chain management, improvement and management of processes.
The objective of this course is to provide students with an understanding of the operations and the role that operations management plays within an organisation. By the end of the course, students should have developed an appreciation for the challenges in providing world class products and services and the ability to use analytical tools and conceptual frameworks to guide their thinking about operations.LO1 To understand the strategic role of operations management in creating and enhancing a firm’s competitive advantagesLO2 To understand key concepts and issues of OM in both manufacturing and service organizationsLO3 To apply analytical skills and problem-solving tools to the analysis of the operations problems
Subject to approval of the MBA Director
Please note: Actual lecture times are from 5:00 to 8:15 pm.
Pavel Castka
Professor Pavel CastkaOffice: L341 (Level 3, Business and Law Building)Phone +64 3 364 2987 ext 8617; pavel.castka@canterbury.ac.nz
Quiz 1-4 -- Individual (12%; 3% each) -- Due dates: Feb 22, Mar 1, Mar 8, Mar 29Test -- Individual (18%) -- Due date: March 15 Simulation Game -- Group (30%) -- Due date: April 5Research Enquiry -- Individual (40%) -- Due date: April 12------------------------------------------------------------------------NOTE: UC General Course and Examination RegulationsAppeals and GrievancesSpecial Consideration Special Consideration Application
F. Robert Jacobs and Richard B. Chase. Operations and Supply Chain Management. The Core. Third edition. McGraw-Hill Irwin. Required Chapters: 1-4, 6-7 Addition readings are also available on Learn and in your Course Reader.
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Domestic fee $1,567.00
International Postgraduate fees
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Master of Business Administration Programme .