Annette Mills

Head of DepartmentAnnette Mills

Head of Department Accounting and Information Systems
Meremere 513
Internal Phone: 93831

Qualifications & Memberships

Research Interests

My research focuses on the use and impacts of IT on people. My work emphasizes two aspects of IT impacts and people. The first concerns personal information privacy and security and the second concerns behavioral and social aspects of IT use. My work has applications in business (e.g. Intelligent Applications, Digital Humans), health IT/Systems, and emergency management. I have also collaborated on projects in knowledge management, IT use in SMEs, and deception detection.

I am particularly excited about research on the potentials, challenges, and impacts of new and emerging technologies on people and society - technologies include wearables, AI-enabled applications, and biometrics. My work seeks insights into how individuals use IT (e.g. creative/innovative use, adapting to new technologies), and are impacted by IT (both positive and negative).

With over 2500 citations (h-index 18, i-index 25) and 70+ refereed articles my research has appeared in peer‐reviewed proceedings, edited books and journals including MIS Quarterly, Information and Management, Communications of the AIS, Journal of Knowledge Management, Business Process Management Journal, Information Systems Frontiers, and the Journal of Travel & Tourism Marketing.

I currently serve as Senior Editor for DATA BASE and for IT & People, as Section Editor for the Australian Journal of Information Systems, and Associate Editor for the Journal of Global Information Management.

In 2020, I was a recipient of the AIS Fellow Award which recognizes individuals who have made outstanding contributions to the information systems discipline.

Recent Publications

  • Adu EK., Mills A. and Todorova N. (2021) Factors influencing individuals’ personal health information privacy concerns. A study in Ghana. Information Technology for Development 27(2): 208-234. http://dx.doi.org/10.1080/02681102.2020.1806018.
  • Vaezi R., Mills A. and Chin W. (2019) User satisfaction with information systems: A comprehensive model of attribute-level satisfaction. Communications of the Association for Information Systems 45(1): 165-206. http://dx.doi.org/10.17705/1CAIS.04513.
  • George JF., Gupta M., Giordano G., Mills AM., Tennant VM. and Lewis CC. (2018) The effects of communication media and culture on deception detection accuracy. MIS Quarterly: Management Information Systems 42(2): 551-575. http://dx.doi.org/10.25300/MISQ/2018/13215.
  • Mendes-Filho L., Mills AM., Tan FB. and Milne S. (2018) Empowering the traveler: an examination of the impact of user-generated content on travel planning. Journal of Travel and Tourism Marketing 35(4): 425-436. http://dx.doi.org/10.1080/10548408.2017.1358237.
  • Todorova N. and Mills AM. (2018) Why do people share? A study of intrinsic and extrinsic motivation to share knowledge in organisations. International Journal of Knowledge Management 14(3): 1-20. http://dx.doi.org/10.4018/IJKM.2018070101.