Your Rights and Responsibilities
Learn about your rights, what is expected of you while you study at UC, and how to raise a concern.
Te Whare Wānanga o Waitaha, the University of Canterbury (UC), promotes a world class learning environment. Students are free to pursue their academic interests in a university environment that balances student individual rights and collective responsibilities. Within this learning environment, the rights and responsibilities of students include but are not limited to the points below, which are drawn from the UC Student Rights and Responsibilities Statement.
Each student can expect from the University an environment where they have the right to
- Safe learning conditions free from harassment (including bullying) or discrimination.
- Appropriate management of personal information they provide to the University.
- Be treated by the University in a respectful and equitable manner.
- Inquire and speak freely.
- Receive timely and regular feedback on academic progress.
Upon enrolment at the University of Canterbury, all students undertake to comply with the University’s regulations and policies. If you’re not sure what you’ve agreed to, you should familiarise yourself with the Student Code of Conduct.
Each student has a responsibility to:
- Be fully acquainted and compliant with the published regulations and policies of the University (e.g.,the Campus Drug and Alcohol Policy and Harassment Policy).
- Comply with all legislative requirements.
- Respect the rights and property of others.
- Ensure that all information provided by the student is accurate and not misleading.
- Attend to their own health and safety and that of others.
- Support an environment conducive to learning and academic enquiry.
- Be self-motivated and actively contribute to personal learning.
- Behave in a manner that does not bring the University into disrepute.
How to Raise a Concern
We want our students to feel welcome and safe at UC and encourage you to seek support about anything that may be troubling you. If you have a concern, complaint, or grievance, please contact the Student Care team or UCSA for advice about your options and University processes.
International students have a particular set of rights and responsibilities, which you can find in The Code of Practice for the Pastoral Care of International Students. Responsibilities include class attendance and special requirements for those under the age of 18. Rights include the right to be enrolled in an institution which will take all reasonable steps to protect you and will meet a number of requirements under the code.
If you are at any stage unhappy with a university process or decision, it is important for you as an international student to follow University processes and talk with the Student Care team or UCSA. If, after following those processes, you are still unhappy, you can pursue an external complaint through NZQA.