UC SPARK - University of Canterbury - New Zealand

Dr Ravishankar Sharma

Department of Accounting and Information Systems

Fields of Research

  • digital strategies and transformations
  • knowledge-based growth and development
  • E-Health and Wellness

Researcher Summary

Bridging Knowledge Disparities and Creating Sustainable Development

Building a Knowledge Society represents an aspiration that has been the thread of a voluminous body of work ranging from the classic treatise by Adam Smith (1776) to more contemporary work by Joseph Stiglitz (1999) and Michael Spence (2008). It has been shown that knowledge and its diffusion become potent factors of innovation; and this creates a level of playing field of opportunities and hence reduces income and wealth disparities (Piketty 2014). My research focus addresses the following key questions. How can knowledge be diffused across a
society so that it may be more effectively exploited to create national wealth? Can we bridge knowledge disparities with digital literacy? Will the resultant “level playing field” generate greater contributions of
national wealth and a more equitable sharing of it?

Subject Area: Disciplines

Research Groups

Future Research

  • Digital Inclusion and Participation
  • Digital Health and Wellness

Key Methodologies

  • Field Studies using narratives and mixed methods
  • socio-economic analyses using PEST, 5-Forces etc
  • Business Modelling and Analytics
  • Design Thinking as a tool for developing strategy
  • Soft Systems Methodology

Research/Scholarly/Creative Works

  • Dattakumar A. and Sharma RS. (2016) Smart cities and knowledge societies: Correlation, causation or distinct? IEEE: In Management of Innovation and Technology (ICMIT), 2016 IEEE International Conference on: 193-197. (Conference Contributions - Published)
  • Dattakumar A., Chong G., Malone L., Sharma RS. and Valenzuela JF. (2016) Knowledge societies and their role in sustainable development. IEEE: In Industrial Engineering and Engineering Management (IEEM), 2016 IEEE International Conference on: 681-685. (Conference Contributions - Published)
  • Feng F. and Sharma R. (2016) Modeling the Main Determinants of Movie Sales: An Econometric Study of Chinese Marketplace. Journal of Reviews on Global Economics 5: 190-209. (Journal Articles)
  • Sharma R., Fantin A-R., Prabhu N., Guan C. and Dattakumar A. (2016) Digital literacy and knowledge societies: A grounded theory investigation of sustainable development. Telecommunications Policy 40 7: 628-643. (Journal Articles)
  • Sharma RS. (2016) A Review of Platforms for Digital Goods. Encyclopedia of E-Commerce Development, Implementation, and Management: 847-857.IGI Global. (Chapters)
  • Stephanie FL. and Sharma RS. (2016) Health on a Cloud: Modeling Digital Flows in an E-health Ecosystem. Journal of Advances in Management Sciences & Information Systems 2: 1-20. (Journal Articles)
  • Chowdhury AT., Guan C., Lee SZX. and Sharma RS. (2015) From big data to knowledge-good practices from industry. In Proceedings of the International Conference on Electronic Business (ICEB) 2015-January: 269-281. (Conference Contributions - Published)
  • Sharma RS. (2015) Reflections on the role of information retrieval for development: learning from the missed opportunities of the past. Information Development 31 2: 186-189. (Journal Articles)
  • Sharma RS. and Yang Y. (2015) A hybrid scenario planning methodology for interactive digital media. Long Range Planning 48 6: 412-429. (Journal Articles)
  • Chew A-L. and Sharma RS. (2014) A General Theory of Innovation and National Intellectual Capital. International Journal of Engineering Innovations and Research 3 1: 108-108. (Journal Articles)
  • Chew A-L., Sharma RS. and Bontis N. (2014) Intellectual wealth of nations revisited: operationalising the value cycle of innovation. Knowledge and Process Management 21 1: 1-12. (Journal Articles)
  • Kshetri N., Bebenroth R., Williamson NC. and Sharma RS. (2014) Cross-national heterogeneity in e-retail spending: a longitudinal analysis of economic, technological and political forces. Electronic Commerce Research 14 4: 585-585. (Journal Articles)
  • Ramanujam R. and Sharma R. (2014) Analysis of mobile services and their impact on economic development. In Proceedings of the International Conference on Electronic Business (ICEB) 2014-January: 41-53. (Conference Contributions - Published)
  • Sharma RS., Goh ZH., Sun G. and Ho WT. (2014) Does ICT effectively contribute to the delivery of mass education in developing countries? IEEE: In Management of Innovation and Technology (ICMIT), 2014 IEEE International Conference on: 375-380. (Conference Contributions - Published)
  • Sharma RS., Li EY. and Govindraj R. (2014) Adoption of mobile internet devices and services: a multinational study. International Journal of Information Systems and Management 1 1-2: 60-82. (Journal Articles)
  • Sharma RS., Soe KMY. and Balasubramaniam D. (2014) Case studies on the exploitation of crowd-sourcing with Web 2.0 functionalities. International Journal of Electronic Business 11 4: 384-408. (Journal Articles)
  • Sharma R. and Yi Y. (2013) Trend-Casting in the Interactive Digital Media Industry: Some Results and Guidelines. (Journal Articles)
  • Sharma R., Noorjahan MIIA. and Victoriano MM. (2013) On the use of benchmarking and good practices for knowledge management for development. Knowledge Management Research & Practice 11: 346-360. (Journal Articles)
  • Sharma RS. (2013) Message from the conference chair. In Proceedings of the International Conference on Electronic Business (ICEB) (Conference Contributions - Published)
  • Sharma RS. and Bhattacharya S. (2013) Knowledge dilemmas within organizations: Resolutions from game theory. Knowledge-Based Systems 45: 100-113. (Journal Articles)
  • Srinivasan T., Pillai PS., Qadir A. and Sharma RS. (2013) Functional modelling and analysis of IDM e-tailer platforms. International Journal of E-Business Research (IJEBR) 9 3: 38-59. (Journal Articles)
  • Sam P. and Sharma R. (2012) Knowledge Exchanges in the Global Organization–Learning from the Genius of Al-Biruni. International Journal of Knowledge Engineering and Research 1 1 (Journal Articles)
  • Sharma RS. and Xiaoming H. (2012) Value-based Mobile Data Services Adoption: General Results of an On-going International Study. The International Journal of Technology, Knowledge, and Society 8 (Journal Articles)
  • Sharma RS., Morales-Arroyo M. and Pandey T. (2012) The Emergence of Electronic Word-of-Mouth as a Marketing Channel for the Digital Marketplace. Journal of Information, Information Technology, and Organizations 6: 41-61. (Journal Articles)
  • Sharma RS., Ng EW., Dharmawirya M. and Samuel EM. (2012) A policy framework for developing knowledge societies. Trends and Effects of Technology Advancement in the Knowledge Society 24 (Journal Articles)
  • Sharma RS., Ratri MI. and Krishnamachari A. (2012) Exploiting relational capital in family businesses through Corporate Social Responsibility. IEEE: In Management of Innovation and Technology (ICMIT), 2012 IEEE International Conference on: 761-765. (Conference Contributions - Published)
  • Soe KMY., Kaur R. and Sharma RS. (2012) Case studies on the exploitation of crowd-sourcing with web 2.0 functionalities. In Proceedings of the International Conference on Electronic Business (ICEB): 49-66. (Conference Contributions - Published)
  • Stephanie L., Sharma RS. and Ramasubbu N. (2012) The Digitisation of Bollywood: Adapting to Disruptive Innovation. Media Asia 39 1: 3-16. (Journal Articles)
  • Azeharie R. and Sharma RS. (2011) Design principles for doing business on second life: an. Journal of Virtual Worlds Research 3(3) (Journal Articles)
  • Sharma R. and Pandey T. (2011) The impact of electronic word-of-mouth in the distribution of digital goods. (Journal Articles)
  • Sharma RS. (2011) TOWARDS A STRATEGIC TOOL FOR THE BUSINESS MODELING OF IDM STARTUPS-IMPLEMENTING THE ADVISOR FRAMEWORK. International Journal of Applied Engineering and Technology 1 1: 68-79. (Journal Articles)
  • Sharma RS. (2011) Understanding the Interactive Digital Media Marketplace: Frameworks, Platforms, Communities and Issues: Frameworks, Platforms, Communities and Issues. IGI Global. (Other)
  • Sharma RS. and Djiaw V. (2011) Realising the strategic impact of business intelligence tools. Vine 41 2: 113-131. (Journal Articles)
  • Sharma RS. and Pandey T. (2011) The impact of electronic word-of-mouth in the distribution. (Journal Articles)
  • Stephanie L., Tan M., Morales-Arroyo M. and Sharma RS. (2011) The pervasiveness of Mobile Data Services: Do usage and attitudinal divides exist in Asia and North America? International Journal of Electronic Business 9 1-2: 63-105. (Journal Articles)
  • Chandrasekar G. and Sharma RS. (2010) Analysing knowledge disparity and value creation: towards a K-Gini coefficient. International Journal of Knowledge-Based Development 1 3: 242-262. (Journal Articles)
  • Sam SP. and Sharma R. (2010) Knowledge Exchanges in Smart-Sourcing Contracts-Learning from the Genius of Al-Biruni. (Journal Articles)
  • Sharma R., Chandrasekar G. and Vaitheeswaran B. (2010) A knowledge framework for development-Empirical investigation of 30 societies. (Journal Articles)
  • Sharma R., Pereira F., Ramasubbu N., Tan M. and Tschang FT. (2010) Assessing value creation and value capture in digital business ecosystems. (Journal Articles)
  • Sharma R., Tan D. and Cheng W. (2010) Two Heads Are Better Than One: Leveraging Web 2.0 for Business Intelligence. (Journal Articles)
  • Sharma RS., Chia M., Choo V. and Samuel E. (2010) Using a taxonomy for knowledge audits: some field experiences. Journal of Knowledge Management Practice 11 1: 1-16. (Journal Articles)
  • Shi CK., Hao X. and Sharma RS. (2010) A cross-disciplinary study of what determines the adoption of MDS. IEEE: In System Sciences (HICSS), 2010 43rd Hawaii International Conference on: 1-11. (Conference Contributions - Published)
  • Shi CK., Hao XM. and Sharma RS. (2010) A cross market study of mobile data services and devices. IEEE: In Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on: 455-461. (Conference Contributions - Published)
  • Dragomirescu H. and Sharma RS. (2009) Operationalising the sustainable knowledge society concept through a multi-dimensional scorecard. Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All : 328-337. (Journal Articles)
  • Morales-Arroyo M. and Sharma R. (2009) Deriving value in digital media networks. (Journal Articles)
  • Sharma R. (2009) Learning Communities in a Flat World: An Analysis of the People’s Republic of China. (Journal Articles)
  • Sharma R., Boon CY. and Lim S. (2009) A vision for a knowledge society and learning nation: the role of a national library system. (Journal Articles)
  • Sharma RS. and Wildman S. (2009) The economics of delivering digital content over mobile networks. Journal of Media Business Studies 6 2: 1-24. (Journal Articles)
  • Sharma RS., Samuel EM. and Ng EWJ. (2009) Beyond the digital divide: policy analysis for knowledge societies. Journal of Knowledge Management 13 5: 373-386. (Journal Articles)
  • Sharma RS., Wirawan A., Goh CF. and Win YM. (2009) Bridging the knowledge gap in developing societies: a field study of Indonesia, Vietnam and Myanmar. The International Journal of Technology, Knowledge and Society 5 5: 1-28. (Journal Articles)
  • Shi CK., Hao X. and Sharma R. (2009) Why Consumers Purchase New Mobile Phones: Modeling the Process of Decision-Making. (Journal Articles)
  • Tan PJS., Sharma RS. and Theng Y-L. (2009) Effective e-commerce strategies for small online retailers. International Journal of Electronic Business 7 5: 445-472. (Journal Articles)
  • Wirawan A., Foong SGC., Win YM. and Sharma R. (2009) Bridging the knowledge gap in developing societies: a field study of Indonesia, Vietnam and Myanmar. (Journal Articles)
  • Dharmawirya M., Morales-Arroyo M. and Sharma R. (2008) Adding value in digital media networks. (Journal Articles)
  • Sharma R. and Ghista D. (2008) On the Role of Universities in Building Knowledge and Human-Centred Societies. (Journal Articles)
  • Sharma R., Foo S. and Morales-Arroyo M. (2008) Developing Corporate Taxonomies for Knowledge Auditability-A Framework for Good Practices. (Journal Articles)
  • Sharma R., Madireddy V., Jain V. and Apoorva SR. (2008) Best practices for communication between client and vendor in IT outsourcing projects. (Journal Articles)
  • Sharma R., Morales-Arroyo M., Tan M. and Sangwan S. (2008) A business network model for delivering online content and services on mobile platforms. Proceedings of the 7th Global Mobility Roundtable, Auckland, November (Journal Articles)
  • Sharma RS., Ng EWJ., Dharmawirya M. and Lee CK. (2008) Beyond the digital divide: A conceptual framework for analyzing knowledge societies. Journal of Knowledge Management 12(5): 151-164. http://dx.doi.org/10.1108/13673270810903000. (Journal Articles)
  • Foo S., Sharma R. and Chua A. (2007) Knowledge management: tools and techniques. Pearson/Prentice Hall. (Authored Books)
  • Sharma R. (2007) On the use of a diagnostic tool for knowledge audits. Journal of Knowledge Management Practice 8 4 (Journal Articles)
  • Sharma RS., Siddiqui A., Sharma A., Singh R., Kumar R., Kaushal S. and Banerjee S. (2007) Leveraging knowledge management for growth: a case study of Tata consultancy services. Journal of Information Technology Case and Application Research 9 4: 29-65. (Journal Articles)
  • Sharma RS., Teng Yu Hui P. and Tan M-W. (2007) Value-added knowledge management for financial performance: The case of an East Asian conglomerate. Vine 37 4: 484-501. (Journal Articles)
  • Lua EK., Crowcroft J., Pias M., Sharma R. and Lim S. (2005) A survey and comparison of peer-to-peer overlay network schemes. IEEE Communications Surveys & Tutorials 7 2: 72-93. (Journal Articles)
  • Sharma R. and others. (2005) Bridging the digital divide in Asia-challenges and solutions. (Journal Articles)
  • Sharma R. (2004) On the road to 3G in Asia. (Journal Articles)
  • Sharma R. (2003) 3G vs Wlan: Hallowed Be This Union. (Journal Articles)
  • Tan D., Fazilah MI., Chan T. and Sharma R. (2003) An architecture of a distributed archive for re-useable learning objects. Springer, Berlin, Heidelberg: In International Conference on Asian Digital Libraries: 384-397. (Conference Contributions - Published)
  • Palvia SC., Sharma RS. and Conrath DW. (2001) A socio-technical framework for quality assessment of computer information systems. Industrial Management & Data Systems 101 5: 237-251. (Journal Articles)
  • Goh Kheng Wee Ravi Sharma in Feil P. and Ufer GE. (1999) Next Generation Internet in Europe. (Journal Articles)
  • Sharma R., Goh WB., Foo S. and Tung LL. (1996) Design and Implementation Issues for Groupware in the Global Organization.. Global Information Technology and Systems Management.: 461-480.Ivy League Publishing Ltd, Nashua. (Chapters)
  • Sharma RS. and Conrath DW. (1996) Some soft measures for performance analysis: The �core� dimensions of expert system quality. Microelectronics Reliability 36 6: 775-796. (Journal Articles)
  • Sharma RS. (1995) Infobahns in Asia: Promises and perils. IEEE MultiMedia 2 2: 80-85. (Journal Articles)
  • Sharma R., Lai TL., Boon GW., Foo S. and Tay A. (1994) A Framework for the Design and Implementation of Groupware: in search of a philosopher’s stone? IEEE: In Systems, Man, and Cybernetics, 1994. Humans, Information and Technology., 1994 IEEE International Conference on 2: 1891-1897. (Conference Contributions - Published)
  • Conrath DW. and Sharma RS. (1993) Evaluation measures for computer-based information systems. Computers in industry 21 3: 267-271. (Journal Articles)
  • Sharma RS. (1993) Determining the quality of expert systems: Investigations into socio-technical evaluation.. (Journal Articles)
  • Sharma RS. and Conrath DW. (1993) Evaluating expert systems: a review of applicable approaches. Artificial Intelligence Review 7 2: 77-91. (Journal Articles)
  • Conrath DW. and Sharma RS. (1992) Evaluating Office Systems: some comments and general guidelines.. ACM DataBase 23 1: 37-44. (Journal Articles)
  • Conrath DW. and Sharma RS. (1992) Expert Systems Evaluation: A Model and a Method. Information Management Research Centre, Nanyang Technological University. (Authored Books)
  • Conrath DW. and Sharma RS. (1992) Toward a diagnostic instrument for assessing the quality of expert systems. ACM SIGMIS Database 23 1: 37-43. (Journal Articles)
  • Sharma RS. and Conrath DW. (1992) Evaluating expert systems: the socio-technical dimensions of quality. Expert Systems 9 3: 125-138. (Journal Articles)
  • Conrath DW. and Sharma RS. (1991) Evaluating expert systems using a multiple-criteria, multiple-stakeholder approach. IEEE: In Developing and Managing Expert System Programs, 1991., Proceedings of the IEEE/ACM International Conference on: 139-148. (Conference Contributions - Published)
  • Sharma RS., Conrath DW. and Dilts DM. (1991) A socio-technical model for deploying expert systems. I. The general theory. IEEE Transactions on Engineering Management 38 1: 14-23. (Journal Articles)
  • Sharma RS. and Janta-Polczinski M. (1990) The Evolution of Office Automation : Room for Artificial Intelligence? [in French]. Revue de liaison de la Recherché en Informatique Cognitive des Organizations (ICO) – Quebec 2 2: pp-15. (Journal Articles)
  • Sharma R. (1989) A generic machine for parallel information retrieval. Information processing & management 25 3: 223-235. (Journal Articles)
  • Sharma RS. (1988) Three simple algorithms for the N/I/F Problem. ACM SIGMETRICS Performance Evaluation Review 15 3-4: 29-32. (Journal Articles)
  • Sharma RS. (1987) Some thoughts on intelligence in information retrieval. AFIPS: In National Computer Conference: 601-607. (Conference Contributions - Published)
  • Raghavan VV. and Sharma RS. (1986) A framework and a prototype for intelligent organization of information. Canadian Journal of Information Science 11: 88-101. (Journal Articles)
  • Sharma R. (1986) Data communication and security. ACM SIGSAC Review 4 1: 28-38. (Journal Articles)