1.
Right of Appeal
A student may appeal against any decision by which he or she is aggrieved which is made in the exercise of powers under the General Course and Examination Regulations, the Limitation of Entry Regulations, the Course Regulations or any other academic decision where an appeal right is not provided within the University regulations.
2.
Appeal Hearing
(a)
Appeals to the Academic Appeals Committee are conducted as a full re-examination of the original decision.
(b)
Appeals to the Council Appeals Committee will be conducted in accordance with the policy relating to Appeals to the University Council.
3.
Appeals from a Departmental or
School Decision
A student who is aggrieved by a decision made by a Head of Department/School, or an academic within a Department or School, may appeal to the Dean of the Faculty for the degree to which the decision applies or, for matters related to PhD or any thesis examination, to the Dean of Postgraduate Research.
4.
Appeals from a Decision of a Dean, Academic Manager, Assistant Vice-Chancellor, Pro-Vice-Chancellor or other University Officer
(a)
A student who is aggrieved by a decision made
by a Dean, Academic Manager, Assistant
Vice-Chancellor, Pro-Vice-Chancellor or other University Officer
may appeal to the Academic Appeals Committee (a subcommittee of the
Academic Administration Committee acting on behalf of the Academic
Board).
(b)
A student who is not satisfied with the outcome of the appeal to the Academic Appeals Committee may appeal that decision to the Council Appeals Committee.
5.
Appeals from a Decision of a
University Committee (including the Academic Appeals
Committee)
(a)
A student who is aggrieved by a decision made by the Academic Administration Committee, a subcommittee of the Academic Administration Committee, or the Executive of the Academic Administration Committee may appeal to the Council. Appeals to the Council are heard on behalf of the Council by the Council Appeals Committee.
(b)
The decision of the Council
Appeals Committee is final.
6.
Procedure
(a)
Any appeal by a student shall be made in writing within 10 working days of the student receiving notification of the decision. Only in exceptional cases will a late appeal be considered. Reasons for lateness should be provided when the late appeal is made.
(b)
Appeals against a departmental
decision should be addressed to the relevant College Academic
Manager.
(c)
All other appeals should be addressed to the University Grievance Advisor.
Note: The detailed procedures for the conduct of academic appeals are available on the University website at www.canterbury.ac.nz/ucpolicy or from the University Grievance Advisor or the Secretary of the Academic Appeals Committee.
1.
Informal resolution of
concerns
(a)
Should minor concerns arise, students
are encouraged to raise the matter directly with the staff member
concerned, with the aim of resolving the matter at the lowest
possible level and without undue
formality.
(b)
A staff member or student who is
uncertain about how to seek informal resolution of a concern is
encouraged to seek advice from the University Grievance Advisor
or the UCSA Education Support
Office.
(c)
Where informal discussions have not
resulted in a satisfactory resolution for the student, or where the
matter is more serious, the formal academic grievance procedures
should be followed.
2.
Formal academic
grievances
(a)
Where it has not been possible to
resolve a concern informally or the grievance is considered
serious, a student may lodge a formal academic
grievance.
(b)
A student who wishes to lodge a
formal academic grievance must submit it in writing on the
prescribed form to the University Grievance
Advisor.
(c)
When a formal academic grievance has
been lodged in conjunction with an academic appeal, the grievance
will be considered before the academic appeal is
heard.
(d)
A student who wishes to lodge a
formal academic grievance must do so within 20 working days after
the last occurrence of the action or matter that has given rise to
the grievance, unless the Vice-Chancellor decides
otherwise.
(e)
A student dissatisfied with the
outcome of the consideration of an academic grievance may appeal to
the Vice-Chancellor within 10 working days of being notified of the
outcome. Such an appeal will only be considered on the grounds of
process or on the presentation of new material. The
Vice-Chancellor's
decision will be final.
Note: The detailed procedures relating to
academic grievances are available on the University website at
www.canterbury.ac.nz/ucpolicy or from
the University Grievance
Advisor.
