Group photo of IT Service Desk team outside at Dovedale Village

Contact the IT Service Desk using the Self Service Portal, by phone or in person for help with IT issues.

Find self-help information

Self help information for the main IT services is available for:

Log a job using the Self Service Portal 

Sign into the Self Service Portal with your username and password to log a request for IT help. Also use the portal to log a request outside on weekends and after hours.

Call us

Call us on our free call number 0508 UC IT HELP (0508 824 843) or on 03 369 5000.

Drop in and see us

Come and see us in person Monday to  Friday, 8am to 5pm (excluding public and university holidays) at these locations:

  • Central Library in the Puaka - James Hight building in the Ilam Campus.
  • Education Library in the Dovedale Campus.

IT services brochure

The main UC IT services are listed in the IT services brochure. You can pick up a hard copy from one of the UC libraries or download the PDF to read on your tablet or computer.