Fees and charges
To receive heavily subsidised medical care through the UC Health Centre you must be registered with us. Being an enrolled UC student does not automatically qualify you, even if you have paid your student services levy.
It helps to have a community services card (WINZ) to reduce any medical or prescription fees.
Registered with the UC Health Centre
- Students: free* - There may be a delay in redirecting your health funding. During this time you will be asked to pay the remainder of the consultation fee not covered by the Student Services Levy.
- International students $60 - we can bulk bill this to your StudentSafe insurer when covered by your insurance
- Staff: $18
- Students: $40
- Students with a Community Service Card: $25
- Staff: $60
- Free under 21 sexual health visits for domestic students enrolled with a GP in Canterbury
Staff also pay for all additional medical services arising from consultations.
We charge for minor surgery, travel consultations and medical examinations, and depending on your illness, you may also be charged for extra consultations that involve tests such as those for hearing, ECG's, spirometry etc. Please speak with one of our team for more information.
A detailed list of charges is available at reception and is on display in the waiting room.
We accept payment, where owed, by cash, cheque or EFTPOS. Unpaid accounts are transferred to your general UC account.
International Students are not required to pre-register. Please read your insurance policy carefully to check whether your condition is covered prior to seeing us. If you are insured under the StudentSafe policy, the cost of your appointment, where it meets the policy criteria, can be billed directly to your insurance company. If you have chosen an alternative insurer, you will be required to pay up front at the UC Health Centre and claim the costs back through your insurance company directly. Check with the practice manager if you are unsure. You may attend medical or dental practices off-campus however you will incur the charges for that visit which you will then need to also claim back.
We have a StudentSafe direct billing checklist that outlines medical conditions that we are uanble to direct bill for - please ask for a copy of this list. Most importantly, please note that appointments for administration type of appointments i.e. requests for special considerations, insurance medical reports/consultation notes and pre-approval requests are not covered by your Student Safe insurance policy. The student is required to pay the consultation fee directly to the Health Centre.
All vaccinations, including the influenza vaccination, incur an additional fee.
Counselling services are available free of charge to all UC students unless a 3rd party is paying (i.e. an Insurance Company)
Staff counselling is not available at the UC Health Centre, please refer to the Staff Toolkit or speak with your Manager to access free counselling through the EAP (Employee Assistance Programme).
Did Not Attend (DNA) fee
A Did Not Attend (DNA) fee applies to all consultations (medical and counselling) where the patient does not arrive for their booked appointment and has not contacted the Health Centre to cancel.
TXT message reminders are sent to patients the afternoon prior to scheduled appointments. We are unable to send TXT reminders for appointments placed earlier on the same day.
Students enrolled and funded at the Health Centre are entitled to free ACC consultations. A surcharge applies for students enrolled elsewhere and UC staff/visitors.
All Canterbury University students who have paid the Student Services Levy are eligible for counselling services at UC Health Centre. Counselling charges only apply where a third party is paying (i.e. WINZ or an insurance company).
Counselling appointments can be cancelled / changed up to 24 hours before your appointment. Please call the Health Centre Reception team (or call in). Please do not contact your Counsellor directly when cancelling / changing booked appointments. A late cancellation fee of $10.00 will be incurred if you don't cancel your appointment within the time frame. This must be paid before your next appointment.
We are a student service and we need to make sure that any available appointment slots are filled by students who need help.
For ACC related conditions all initial consultations are free for the first visit per year and then $20 for students and $28 for non-students thereafter.
For non-accident related conditions the charges are $57.00 for students and $63.00 for non-students
There may be some associated costs with your treatment, i.e. taping, braces, theraband etc.
How to make your medical and prescription charges cheaper
Registering with the UC Health Centre is essential to receive free student healthcare. A Community Services Card will also reduce the cost of health services and prescriptions. We have community services card application forms at reception, and these are also available from any Work and Income (WINZ) office or online.
* Please note, fees are subject to change at any time.