Tuition fees refunds
Check if you are eligible for a refund
Refunds are not available once a field trip or teaching practice has started.
Course materials are non-refundable.
You may be eligible for a refund of your tuition fees if you:
- Withdraw from a complete programme of study or change to a reduced programme by the second Friday from the official course start date (except for summer courses and other short courses, field trips and teaching practices)
- Withdraw from a summer course, other short course, field trips and teaching practices by the first Friday from the official course start date (except for field trips and teaching practices)
- Are writing a thesis and withdraw from a complete course of study or change to a reduced programme by the second Friday from your official course start date
- Are granted a backdated withdrawal from a programme for Medical or Exceptional Circumstances (those beyond the student’s control)
Check Application dates for official course start dates and other relevant dates.
You can get a refund of tuition fees you have paid before you enrol if you are unable to complete enrolment and you request a refund, (for example, if your Student Visa is not approved by Immigration New Zealand and you have prepaid your tuition fees).
If your status changes from being an international student (for example on a student visa) to a residence class visa during the academic year after you enrol you may change to be a domestic student and be eligible for a refund. You will need to provide evidence of your residency before the last day of lectures for the programme of study you are currently enrolled in.
If your refund exceeds $3,500 NZD it will be subject to a checking process with the original payment source confirmed by Student Financial Services before the refund can be released.
Refunds will be paid to a New Zealand bank account or to another New Zealand educational institution. In exceptional circumstances refunds may be paid to an overseas bank account.
If you submit a thesis and have completed the minimum enrolment period, you will be eligible for a partial refund of fees from the end of the month you submit your thesis.
If you are a masters thesis student and you started during the year, the two-week refund date applies from your official approved start date.
If you are a doctoral degree student and you withdraw from your studies prior to submitting your registration or if you do not get your registration approved, you will be refuned the balance of the tuition fees paid in advance, from the date of withdrawal/termination.
If you are a doctoral degree student who is re-enrolling, the two-week refund date applies from your enrolment anniversary date.
A refund is available if you officially withdraw from a summer, short course or teaching practice by the first Friday from the official course start date (except for field trips and teaching practices).
There is no refund provision once you have commenced the field trip component of any summer course or teaching practice. The date is taken from the official listed start date of the course.
Applications for a partial refund (up to 50%) after the official course withdrawal date
Applications for a partial refund of tuition fees will only be considered after the official course withdrawal date for the following reasons:
- A medical condition - a medical certificate must be supplied which states the medical condition,briefly describes your situation and their support for your withdrawal.
- Exceptional circumstances not of your making - you must supply independent evidence of the circumstances.
Forward your request and supporting documentation to: firstname.lastname@example.org or deliver to Enrolments, Student Services, Level 1 Matariki.
You may also apply for your withdrawal from a course to be backdated by a colleges, schools or department. This is for academic purposes only and if it is approved this does not constitute a tuition fee refund. Normally you must completely withdraw from your studies to be eligible for consideration for a late refund.
For full details see the following policy:
When you are granted a refund
If you authorised payment through an automatic payment from your student loan the refund of your tuition fees must be paid back to your loan account at StudyLink.
For more information about tuition fee refunds see the University of Canterbury Regulations.