How to Raise a Concern
- StudentsWhat to do and who to contact if you are a student with any concerns and complaints
- StaffWhat to do and who to contact if you are a UC staff member with any concerns and complaints.
- General publicWho to contact if you have any matters about local neighbourhood issues.
- Who can help me?Who to contact if you are a domestic or international student with a concern or complaint.
University of Canterbury resolution process
If you have a concern, complaint or a grievance, there is a process to give students, staff and the public a voice. It is fair, transparent and there are people who can help you.
Message from the Vice-Chancellor
The University of Canterbury undertakes to provide a safe, supportive and academically challenging environment; one where research, teaching and learning take place in ways that are inspirational and innovative.
Students can voice a concern or complaint without fear of disadvantage
A video explaining the University's commitment to offering support for students who may have a concern.